Ratings based on 1,069 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Do not stay here

Posted 01-Sep-2017
Although the hotel was close to the beach the bathrooms are beyond outdated and have mildew in the corners. The front door of the hotel is broken and the hallways without AC. The down comforters on the bed are filthy and the say was not pleasurable
3 out of 5
Recommended
for Couples
by A verified traveller from north wales

great location, friendly and helpful staff.

Posted 28-Aug-2017
Pros: perfect location , just off ocean drive, plenty of nightlife, restaurants in walking distance, but far enough for hotel to be quiet.
Cons: needs some updating of the rooms, lobby great though.
Location: perfect location , just off ocean drive, plenty of nightlife, restaurants in walking distance, but far enough for hotel to be quiet.
good points : great location, friendly and helpful staff not so good : no refreshment facilities in room. d├ęcor was a little frayed around the edges.
5 out of 5
Recommended
for Everyone
by A verified traveller

Honeymoon

Posted 21-Aug-2017
We started off our honeymoon in south beach. We stay here at Stiles hotel just for 2 nights. It was very nice and comfortable. Literally a block from the beach. Loved the pools. Great stay.
Comment from Hotel Management
23-Aug-2017 by O'neiell Espinal, Hotel Management
Dear Tatjana, Congratulations! nothing like a beach getaway to start a new chapter and we are very glad you started it with us! We truly appreciate your visit and all the very best for the rest of your time together! Anytime your travels bring you back to Miami Beach, Will be a pleasure to have you again with us! With our warmest regards, O'neiell Espinal
4 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta Ga

Cleaning

Posted 08-Aug-2017
Everything was great. They just need to make sure house keeping is sweeping the floors good.
3 out of 5
Recommended
for Everyone
by A verified traveller

One block from South beach but needs to be cleaner

Posted 13-Jul-2017
Pros: The location is great, and the bed was comfortable. Not to mention the air conditioning worked great!
Cons: Cleaner restroom with no mold. And sofa bed cleaned from the outside.
Location: Very close to all the night life of South Beach.
This hotel would be perfect if their restrooms were cleaner. There was mold on shower tile. A streak of what looked like blood on the toilet. I highly doubt the restroom was scrubbed at all.
Comment from Hotel Management
20-Jul-2017 by O'neiell Espinal, Hotel Management
Dear guest, Thank you very much for taking some time to write about your stay with us. We have taken the appropriate corrective actions so we do not have the issues you mentioned happening again in the future. Please accept our apologies for the inconveniences. With our warmest regards, O'neiell Espinal
3 out of 5
Recommended
for Everyone
by A verified traveller

Just need maintenance

Posted 08-Jul-2017
Lobby was nice but room was just average. Aircon controller not working all the time. So temperature can not be adjusted. We requested for a fix but no person fixed it for our stay of 4 nights. Expect noise at night since it's Miami.
1 out of 5
Recommended
for Everyone
by A verified traveller

DONT stay here!!!

Posted 06-Jul-2017
When I arrived the temperature on my room was 81 degrees. I have asthma & also chronic heart problems, I requested to have it fix or to get a new PH suite. Just my luck they were all sold out. They said that the a/c was fixed & it only went down to 77 degrees. Also don't shower here... there is mold everywhere!!!
Comment from Hotel Management
11-Jul-2017 by O'neiell Espinal, Hotel Management
Dear Guest, Please accept our sincere apologies for the inconveniences during your stay. We are taking the necessary steps to avoid these kind of situations to repeat again in the future. Again, please accept our apologies. Warm regards, O'neiell Espinal
4 out of 5
Recommended
for Everyone
by A verified traveller from NY

Great location close to beach and restaurants

Posted 02-Jul-2017
I want to Thank Michelle For welcoming our stay grateful
Comment from Hotel Management
04-Jul-2017 by General Manager, Hotel Management
Dear Jackie, Thank you very much for your visit and your kind words for the team. We are delighted to know that you truly enjoyed your stay and the team made it even better for you! Warm regards, O'neiell Espinal
5 out of 5
Recommended
for Everyone
by A verified traveller from Baltimore Md

Great Hotel On Collins near Everyrhing!

Posted 28-Jun-2017
The rooms are spacies and clean. I was excited about the space we had in our rooms. The staff was very friendly and help with any needs my wife and I had. This was a 10 out of 10 for me and I will book this hotel again on my next visit to Miami.
Comment from Hotel Management
04-Jul-2017 by General Manager, Hotel Management
Dear Charles, Thank you very much for taking the time to write about your recent stay with us! Your kind words for the hotel and the team, is of great satisfaction for all us. Just to know that you had an splendid time enjoying everything the hotel and the city has to offer. That is the best way to enjoy a weekend getaway! We will be delighted to welcome you back anytime your travels bring you back to Miami Beach, in the meantime receive our warmest regards and enjoy a wonderful 4th of July! O'neiell Espinal
5 out of 5
Recommended
for Everyone
by A verified traveller from Arizona

Wonderful staff!

Posted 10-Jun-2017
Pros: The cleanliness and comfort. The front staff was awesome and helped direct our day trips and dining. They always greeted us when we were in the lobby.
We had such a great stay. The rooms were so comfortable and the staff was awesome. They knew where to go and what to eat. We were a block from the beach and walking distance of great food and fun. I would stay there again!!
Comment from Hotel Management
15-Jun-2017 by Oneiell Espinal, Hotel Management
Dear Guest, Thank you very much for recent visit and kind words for the team. We truly appreciate your comments and make us very happy that you enjoyed everything our hotel and the city has to offer. Hopefully your travels will bring you back to Miami Beach as we will be delighted to welcome you back. With our warmest regards, O'neiell Espinal