Estimado Sr. Jorge:Gracias por haberse hospedado en Hotel Marquis Reforma & Spa.Nos sentimos muy complacidos de haber sido sus anfitriones y brindarle nuestra hospitalidad.Apreciamos su valioso tiempo para evaluar nuestros productos y servicios. Nos complace saber que cubrimos sus expectativas.Agradecemos su preferencia y esperamos tener el placer de servirle nuevamente.Cordialmente,Sara Lizarraga

Dear Miss Martha Elizabeth,It was a pleasure to welcome you to Marquis Reforma Hotel & Spa.Thank you for taking the time to share your experience with us. Your feedback is greatly appreciated, and we are delighted to hear that you enjoyed our hospitality.We are pleased to hear that our convenient location enhanced your stay, allowing you to explore the nearby attractions.Thank you for choosing to stay with us, we look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Pia,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind feedback and our best reward to our efforts is to know we met your expectations, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one.Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Miss Xenia,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.We appreciate your opinion, and your satisfaction is our greatest reward, as it signifies that we have succeeded in surpassing your expectations.We're delighted to hear that you enjoyed our privileged location, which provides easy access to various attractions in the city. We value your preference and the opportunity to accommodate you. We Look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Normand,Thank you for sharing your feedback with us. It was our pleasure to have you as our guest at Marquis Reforma Hotel & Spa.We are pleased to hear that we were able to meet your expectations during your stay.We appreciate your preference, and we look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Miss Auna,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality. Thank you for the special mention you made about José, he will be very happy to know your opinion about the service you received from him.We will be sure to share your feedback with them, as it serves as motivation to continue delivering exceptional service to all our guests.Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Gabriel,Thank you for giving us the opportunity to welcome you back during your recent visit to Mexico City.At Marquis Family, it was our pleasure to extend our hospitality and pamper you.We are pleased to hear that the upgrade to a suite we provided exceeded your expectations.Your continued preference means a lot to us, we look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mrs. Janet:I appreciate your thoughtful comments, and I would like to express how delighted we were to host you at Marquis Reforma Hotel & Spa. I will be sharing your feedback with all our staff, particularly with the spa staff. Your words will serve as encouragement for our team to continue striving to meet not only your expectations but also those of all our guests.Thank you for giving us the opportunity to host you, we look forward to welcoming you back on your next visit.Yours sincerely,Sara Lizarraga

Dear Mr. Barbour,Thank you for choosing to stay with us during your recent visit to Mexico City and for taking the time to share such positive feedback.We are delighted to hear that you enjoyed your time at our hotel. Your kind review serves as the best validation of our efforts, indicating that we succeeded in providing you with a memorable experience. Ensuring your comfort and satisfaction is our priority, and we are thrilled that our team's hospitality and our privileged location contributed to your pleasant stay.At Marquis Reforma, we greatly value your preference and eagerly anticipate the opportunity to welcome you back to your home away from home.Warm regards,Sara Lizarraga

Dear Miss Salgado,It was a pleasure to welcome you to Marquis Reforma Hotel & Spa.Thank you for taking the time to share your experience with us. Your feedback is greatly appreciated, and we are delighted to hear that you enjoyed our hospitality.I will personally share your kind words with our staff, who will be thrilled to know that their efforts contributed to your satisfaction.We are pleased to hear that you found our breakfast offerings enjoyable and that our convenient location enhanced your stay, allowing you to explore the nearby attractions.Thank you for choosing to stay with us, and we eagerly anticipate the opportunity to welcome you back the next time your travels bring you to the city.Warm regards,Sara Lizarraga

Dear Miss Sifuentes,Thank you for choosing to stay with us during your recent visit to Mexico City.We are delighted to hear that you enjoyed your time at our hotel. Your kind review serves as the best validation of our efforts, indicating that we succeeded in providing you with a memorable experience. We will be sure to share your feedback with our personnel, as it serves as motivation to continue delivering exceptional service to all our guests.At Marquis Reforma, we value your preference and look forward to welcoming you again soon.Warm regards,Sara Lizarraga

Dear Miss Dara,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.We are so please do learn the room met your expectations and that the facilities provided all the comforts to ensure your stay was pleasant.Regarding the gourmet coffee, please note that it is part of the minibar and is therefore subject to an additional charge. However, we have taken note of your feedback and will consider it for your next visit.We value your preference and the opportunity to accommodate you. We look forward to welcoming you again soon.Warm regards,Sara Lizarraga

Dear Nabeel,We appreciate your feedback, and may I add how great it was to host you at Marquis Reforma Hotel & Spa. We are so happy to know we met your expectations and that you and your family enjoyed a comfortable stay in our hotel.Thank you for your preference, we hope to see you back on your next visit. Yours sincerely, Sara Lizarraga

Dear Bashar,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.We are so please do learn we met your expectations. To Marquis Family it was a pleasure to welcome and pamper you through our thospitality.We value your preference and the opportunity to accommodate you. We look forward to welcoming you again soon.Warm regards,Sara Lizarraga

Dear Miss Yuleidy,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.We appreciate your opinion and your satisfaction is our greatest reward, as it signifies that we have succeeded in surpassing your expectations.We value your preference, and the opportunity to accommodate you. Please know that we eagerly await your return whenever your travel plans bring you back to the city.Warm regards,Sara Lizarraga

Estimada Srita. Torres:Gracias por visitar nuevamente el Hotel Marquis Reforma & Spa.Nos sentimos muy complacidos de recibirla en esta su casa y brindarle nuestra hospitalidad, ya que nuestra misión es lograr su satisfacción.Agradecemos sus amables comentarios los cuales son de gran motivación para que continuémos brindándole la mejor de las atenciones cada vez que nos visite. Con mucho gusto los compartiré con el personal, pues se sentirán muy contentos de conocer su opinión. Valoramos su preferencia y esperamos tener el placer de ser nuevamente sus anfitriones.Cordialmente,Sara Lizarraga

Dear Miss Mercedes,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. We are so pleased to learn all our efforts to exceed your expectations were worth it. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality.Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Medina,Thank you for choosing to stay at Marquis Reforma Hotel & Spa.At Marquis Family, it was our pleasure to welcome and pamper you with our hospitality.We are delighted to know that we met your expectations, as ensuring your satisfaction is our top priority.We appreciate your preference and the opportunity to host you. We look forward to welcoming you back again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Nguyen,Thank you for choosing Marquis Reforma Hotel & Spa and for taking the time to share your positive feedback regarding your recent stay.Our greatest satisfaction comes from knowing that you and your family had a wonderful experience with us. Your kind words indicate that our team's efforts to ensure your stay was enjoyable were successful. We pride ourselves on providing exceptional hospitality and attention to detail, as evidenced by the aspects you highlighted.We greatly appreciate your recognition of the attentive service provided by our staff, particularly José. Your feedback will undoubtedly motivate them to continue providing you with the exceptional treatment you and your family deserve.At Marquis Reforma, we value your loyalty and preference. It would be our pleasure to welcome you back to your "home away from home."Yours sincerely,Sara Lizarraga

Dear Miss Lee-Ann, I appreciate your thoughtful comments, and may I add how great it was to host you at your home away from home. I will be sharing your feedback with all of our staff, with a special note to Elías. This will encourage our team to continue striving to meet yours and everyone else's expectations when visiting us.Thank you for allowing us to host you this time around. We hope to see you back on your next visit."Yours sincerely,Sara Lizarraga

Dear Miss De la Cruz, Thank you for choosing Marquis Reforma Hotel & Spa on your recent stay in Mexico City. We are so pleased to know our property met your expectations. For all of us was a pleasure to welcome and assist you during your stay. Regarding the elevator service, I would like to inform you that we consistently provide maintenance to ensure these facilities are functioning properly. Therefore, we regret that this activity happened during your stay. Please accept our sincerest apology for any inconvenience we may have caused you. Marquis Reforma appreciates your preference, and we will be pleased to welcome you back soon. Yours sincerely, Sara Lizarraga

Dear Mr. Spencer,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind review and our best reward to our efforts is to know we met your expectatios, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one.Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Miss Ileana,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. We are so pleased to learn all our efforts to exceed your expectations were worth it. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality.We value your preference and the opportunity to host you. We look forward to welcoming you soon again.Yours sincerely,Sara Lizarraga

Dear Miss Selene,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind review and our best reward to our efforts is to know you lived a great experience with us, it means we did a good job to make your stay pleasant through the hospitality of our team.Thank you for mentioning that cleanliness played a significant role in enhancing your stay experience."Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Mr. Tirado,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.Your satisfaction is our greatest reward, as it signifies that we have succeeded in surpassing your expectations.We value your preference and the opportunity to accommodate you. We look forward to welcoming you again soon.Warm regards,Sara Lizarraga

Dear Mr. Anoosh,Thank you for choosing to stay at Marquis Reforma Hotel & Spa. It was a pleasure for the Marquis Family to welcome you and extend our hospitality during your visit.We are sorry to hear that our Art Deco property was not to your liking. However, I am pleased to inform you, we offer a variety of options to suit different preferences. Our penthouse boasts spacious and modern suites, some featuring breathtaking views of the city. Additionally, I'm pleased to inform you that we have initiated a remodeling project for our guest rooms and hallways. Although this will take some time to complete, we are confident that the updates will meet your expectations.On the other hand, we're delighted to hear that you enjoyed our privileged location, which provides easy access to various attractions in the city. We appreciate your preference, and we look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Miss Herrera,Thank you for choosing Marquis Reforma Hotel & Spa during your recent stay in Mexico City.It was our pleasure at Marquis Family to welcome and pamper you with our hospitality. We are delighted to hear that you loved our hotel.On the other hand, we appreciate your feedback regarding the room key. I have shared it with the manager responsible for review and follow-up. Please accept our sincere apology for any inconvenience it may have caused you.Thank you for your preference and the opportunity to host you. We eagerly anticipate the opportunity to welcome you back soon.Yours sincerely,Sara Lizarraga

Dear Mr. Stenson,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.Your satisfaction is our greatest reward, as it signifies that we have succeeded in surpassing your expectations.We value your preference and the opportunity to accommodate you. Please know that we eagerly await your return whenever your travel plans bring you back to the city.Yours sincerely,Sara Lizarraga

Dear Mr. Kattan,Thank you for taking the time to share your experience with us.We were delighted to welcome you and offer our hospitality during your stay.I would like to express our appreciation for your feedback, as it is invaluable in helping us improve our facilities and services. Consequently, I have shared your review with the relevant manager for his review and follow-up. Please accept my sincere apologies for any inconvenience you may have experienced.Thank you for your preference. We eagerly anticipate the opportunity to welcome you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Ramírez,Thank you for providing us with your feedback. It was a pleasure to host you at Marquis Reforma Hotel & Spa.We are delighted to learn that we met your expectations during your stay.Your preference is valued, and we eagerly await the opportunity to welcome you back on your next visit.Yours sincerely,Sara Lizarraga

Dear Mr. Gómez,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa.It was a pleasure for the Marquis Family to welcome you and extend our hospitality. We are delighted to learn that our personnel were very helpful in accommodating your requests.Regarding the housekeeping service, we truly appreciate your feedback as it provides us with an opportunity to enhance our service and offer you a superior experience. I have forwarded your comments to the involved manager for review and follow-up. Please accept our sincere apologies for any inconvenience this may have caused you.Regarding the bathroom, I would like to inform you that we offer various types of rooms, including spacious and modern suites in our penthouse, some of which boast spectacular views of the city.Additionally, I am pleased to inform you that we have initiated a remodeling project in our guest rooms and hallways. While this process will take time, we are confident that the upgrades will meet your expectations.We are glad to hear that our convenient location was suitable for you and that the food at our restaurants pleased your palate.Your preference is highly valued, and we eagerly anticipate the opportunity to host you again soon.Yours sincerely,Sara Lizarraga

Dear Miss Elizabeth:Thank you for visiting Marquis Reforma Hotel & Spa and for taking the time to share your kind review with us. We are so pleased to know your stay was a wonderful experience, since it is the result of the teamwork of our collaborators who strive to achieve your satisfaction."We appreciate your preference and the opportunity to host you at your home away from home. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Enrique,Thank you for choosing Marquis Reforma Hotel & Spa and for letting us know your opinion.Our best reward to our efforts is a happy guest like you, because it means we did a good job to exceed your expectations. Located on one of the most important and beautiful avenues in Mexico City, Reforma Avenue, our hotel offers our guests a convenient location for both business and leisure. That is why we are so happy to know you enjoyed this.We appreciate your preference and the opportunity to host you. We will be expecting you whenever your travel plans bring you back to the city.Yours sincerely,Sara Lizarraga

Dear Mr. Luciano,Thank you for visiting Marquis Reforma Hotel & Spa. We are so pleased to know all our efforts to exceed your expectations were worth it. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality.Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Estimado Sr. Schwarz:Gracias por haberse hospedado en Hotel Marquis Reforma & Spa en su reciente visita a la Ciudad de México.Nos complace saber que nuestra propiedad, estilo Art Deco, fue de su agrado. Para nosotros fue un placer recibirlo y brindarle nuestra hospitalidad.En referencia a la tarifa que menciona, me permito comentarle que revisamos esta información en el departamento de reservaciones y efectivamente nos llegó su confirmación en dólares, por lo que se inviará su caso a Expedia para que revisen el por qué de esta confusión con los huéspedes. Agradecemos su preferencia y esperamos nos brinde la oportunidad de servirle nuevamente.Cordialmente,Sara Lizarraga

Dear Mr. Young,Thank you for choosing Marquis Reforma Hotel & Spa during your recent visit to Mexico City.We were thrilled to have you as our guest and to have the opportunity to extend our warm hospitality to you.Your choice is greatly appreciated, and we eagerly anticipate the pleasure of welcoming you back in the near future.Yours sincerely,Sara Lizarraga

Dear Mr. Martin,Thank you for your visit and for letting us know about your experience with us.Our best reward to our efforts is a happy guest like you, because it means we did a good job to exceed your expectations.Thank you for giving us the opportunity to host you. We will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Mr. Menon,Thank you for your visit and for letting us know about your experience with us.Our best reward to our efforts is a happy guest like you, because it means we did a good job to exceed your expectations.Thank you for giving us the opportunity to host you. We will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Mr. Brenes,Thank you for visiting Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome you. We are so pleased to learn all our efforts to exceed your expectations were worth it. Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Miss Takamatsu,I appreciate your thoughtful comments, and may I add how great it was to host you at your home away from home. We are so pleased to know that the room met your expectations, but most of all that our personnel was very helpful for you.I will be sharing your feedback with all our staff. This will encourage our team to keep on striving to meet your, and everyones expectations when visiting us.As you mentioned our privileged location allows our guest to visit interesting places near our property or have different food options. Thank you for pointing our that the buffet breakfast was to your likingIn reference to the prices of the room service dishes, I would like to inform you that, for your convenience, these can be found on the QR code located in the rooms.Thank you for allowing us to host you this one time around, we hope to see you back on your next visit.Cordially,Sara Lizarraga

Dear Mr. Yonatan,Thank you for visiting Marquis Reforma Hotel & Spa and for taking the time to share your opinion.We are pleased to hear that your stay in Mexico City was enjoyable.On the other side, I take the opportunity to inform you that we have different types of rooms and in our penthouse, we offer spacious and modern suites, some of them with spectacular views of the city. I also let you know that we have started a remodeling project in guest rooms and hallways, which will take time, but we are sure they will be to your liking.Thank you for pointing out that the service of our personnel was outstanding, as our main priority is to take care of our guests to make them live a nice experience.We appreciate your preference and the opportunity to host you, and if your travel plans bring you back to the city, we hope you will give us the opportunity to serve you again. Yours sincerely,Sara Lizarraga

Dear Miss Laura,Thank you for choosing to stay at Marquis Reforma Hotel & Spa on your recent stay in Mexico City.To Marquis Family it was a pleasure to welcome you and offer you, our hospitality. We are so pleased to read that the service of our personnel was outstanding, as our main priority is to take care of our guests to make them live a nice experience. I will be sharing your feedback with all our staff, this will encourage them to keep on striving to meet your, and everyones expectations when visiting us.Thank you for pointing out that our privileged location allowed you to visit interesting places near our property.We appreciate your preference and the opportunity to host you at your home away from home, it will be a pleasure to welcome you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Mahonry,Thank you for staying at Hotel Marquis Reforma & Spa.We were very pleased to welcome you at your home away from home and to offer you, our hospitality.We appreciate your valuable time to evaluate our products and services. We regret that we did not fully meet your expectations. However, we have taken note of this so that on your next stay we will ensure that we improve your experience from start to finish.We appreciate your preference and hope you will give us the opportunity to host you again.Yours sincerely,Sara Lizarraga

Dear Chadwick,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality. We are so pleased to know that the gym exceed your expectations. Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Sr. Demple,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. We are so pleased to learn all our efforts to exceed your expectations were worth it. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality.Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Estimada Srita. Munguía:Hotel Marquis Reforma & Spa agradece su visita y sus amables comentarios. Nos complace saber que la limpieza cubrió sus expectativas, pero, sobre todo, que nuestros colaboradores se esmeraron en brindarle la atención que usted esperaba de nosotros, ya que, nuestra misión es hacerla sentir como en casa.Con mucho gusto compartiré su retroalimentación con el personal, puesto que será de gran motivación para que continúen esmerándose en todo lo que hacen.Esperamos tener el gusto de ser nuevamente sus anfitriones.La Familia Marquis le desea un Feliz y Próspero Año nuevo.Cordialmente,Sara Lizarraga

Dear Mr. Zach,Thank you for choosing Marquis Reforma Hotel & Spa on your recent stay in Mexico City.We were delighted to welcome you at your home away from home and offer you our hospitality.In reference to your feedback, we sincerely apologize for falling short of meeting your expectations. I can assure you that we will strive to improve your experience on your next stay. We appreciate your preference, and we hope you will give us the opportunity to host you again. Yours sincerely,Sara Lizarraga

Dear Miss Aditi,Thank you for choosing Marquis Reforma Hotel & Spa on your recent stay in Mexico City.To Marquis Family it was a pleasure to welcome and pamper you through our hospitality. Regarding your feedback, we sincerely apologize for falling short of meeting your expectations. I can assure you that we will strive to improve your experience on your next stay. We appreciate your preference and the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Allen,Thank you for choosing Marquis Reforma Hotel & Spa and for letting us know your feedback.We are so pleased to know all our efforts to exceed your expectations were worth it. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality.We appreciate your preference and the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Hinojosa,Thank you for letting us know about your experience at Marquis Reforma Hotel & Spa.With reference to the refurbishment we are carrying out in the romos. We will make sure that the staff will comply with the established schedules to avoid noise disturbing. We regret that this project coincided with your stay. Please accept my sincere apologize for the inconvenience.In reference to the bell boy's assistance in moving your luggage to another room and the room key malfunctions, we appreciate your feedback as it gives us the opportunity to improve ourselves to offer you a better experience. That is why I have shared it to the managers involved for its review and follow up. Please accept my sincere apology for not having met your expectations on those issues. Regarding to the food options, our executive chef will take it into consideration.Thank you for your preference, we hope you will give us the opportunity to host you again and we will ensure that your stay is enjoyable from start to finish. Yours sincerely,Sara Lizarraga