Calle 5 de Febrero No. 24, Colonia Centro, Mexico City
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Gabriela Castanon / Revenue Manager on 15 Apr 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy, Makes us happy"
My experience was good. This is my 2nd stay and will return.
Jennifer Lorena
Stayed 4 nights in Apr 2024
Response from Gabriela Castanon / Revenue Manager on 15 Apr 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy, Makes us happy"
Response from Gabriela Castanon / Revenue Manager on 15 Apr 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy, Makes us happy"
Response from Gabriela Castanon / Revenue Manager on 15 Apr 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy, Makes us happy"
Excellent place to stay. Only blocks away from the Zócalo with all of its amazing activity.
The breakfast was exceptional as was the food in the seafood restaurant outside the lobby. Our room was very elegant with beautiful furnishings and comfortable beds. The staff were always helpful. Highly recommend.
Thomas
Stayed 3 nights in Apr 2024
Response from Gabriela Castanon / Revenue Manager on 10 Apr 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Our family enjoyed our stay here. It was centrally located and was in a very lively area. Lots of activity during the day but quieter down at night. The staff was wonderful and very welcoming and helpful. It had a nice breakfast buffet that changed daily. My kids loved the fun bakery across the street and we were in walking distance to do many great attractions and restaurants. The beds were comfortable and rooms were clean.
Rebecca
Stayed 5 nights in Apr 2024
Response from Gabriela Castanon / Revenue Manager on 10 Apr 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Response from Gabriela Castanon / Revenue Manager on 10 Apr 2024
Gracias por su preferencia, para nosotros en un honor servirle como usted se merece, gracias por ser parte de la familia Hampton Inn & Suites Centro Histórico Ciudad de México.“Hacerlo Feliz, nos hace Felices”
6/10 Okay
Luis C
Travelled with family
1 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our air conditioner was not working.
Luis C
Stayed 3 nights in Mar 2024
Response from Gabriela Castanon / Revenue Manager on 2 Apr 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers to act. We are very sorry not to have covered all your expectations, your loyalty is very important to us, we hope that you will give us the opportunity to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future.
Increíble Time, hotel personnel friendly helpful súper clean and my next trip I will definitely stay in this Hotel!
Jose
Stayed 4 nights in Mar 2024
Response from Gabriela Castanon / Revenue Manager on 2 Apr 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
8/10 Good
SIU-PING
27 Mar 2024
Liked: Cleanliness, staff & service
SIU-PING
Stayed 8 nights in Mar 2024
Response from Gabriela Castanon / Revenue Manager on 29 Mar 2024
Gracias por elegir Hampton Inn & Suites para su estancia en la Ciudad de México!Apreciamos enormemente el haberse tomado el tiempo para hacernos llegar sus comentarios sobre su reciente estancia en Hampton Inn & Suites Ciudad de México, Centro Histórico.Es un honor para nosotros recibir sus comentarios y es muy motivante poder haber ayudado a crear esa experiencia en su estancia.
Response from Gabriela Castanon / Revenue Manager on 29 Mar 2024
Gracias por elegir Hampton Inn & Suites para su estancia en la Ciudad de México!Apreciamos enormemente el haberse tomado el tiempo para hacernos llegar sus comentarios sobre su reciente estancia en Hampton Inn & Suites Ciudad de México, Centro Histórico.Es un honor para nosotros recibir sus comentarios y es muy motivante poder haber ayudado a crear esa experiencia en su estancia.
Response from Gabriela Castanon / Revenue Manager on 29 Mar 2024
Gracias por elegir Hampton Inn & Suites para su estancia en la Ciudad de México!Apreciamos enormemente el haberse tomado el tiempo para hacernos llegar sus comentarios sobre su reciente estancia en Hampton Inn & Suites Ciudad de México, Centro Histórico.Es un honor para nosotros recibir sus comentarios y es muy motivante poder haber ayudado a crear esa experiencia en su estancia.
10/10 Excellent
Ahmed
25 Mar 2024
Liked: Cleanliness, staff & service
Ahmed
Stayed 3 nights in Mar 2024
Response from Gabriela Castanon / Revenue Manager on 26 Mar 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!"Making you happy, Makes us happy"
Response from Gabriela Castanon / Revenue Manager on 26 Mar 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy, Makes us happy"
6/10 Okay
Geoff, Bainbridge Island
24 Mar 2024
Liked: Staff & service
Good value. Included breakfast which was always cold scrambled eggs and usually overcooked link sausage or unedible pressed sausage. Also tasteless overcooked vegetables and the usual quite satisfactory cold cereals, waffles, yogurt cups, and a few unidentifiable things. Oh and quite good Fruits. Excellent location. If price is a high priority I would raise rating to four stars.
Geoff
Stayed 7 nights in Mar 2024
Response from Gabriela Castanon / Revenue Manager on 26 Mar 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers to take action about it. We are very sorry not to have covered all your expectations, your loyalty is very important to us, we hope that you will give us the opportunity to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future.Sincerely,
Need a refrigerator in the room. Other than that. All good.
Roy
Stayed 3 nights in Mar 2024
Response from Gabriela Castanon / Revenue Manager on 20 Mar 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
10/10 Excellent
Basanta
9 Mar 2024
Basanta
Stayed 3 nights in Feb 2024
Response from Gabriela Castanon / Revenue Manager on 2 Apr 2024
Gracias por elegir Hampton Inn & Suites para su estancia en la Ciudad de México!Apreciamos enormemente el haberse tomado el tiempo para hacernos llegar sus comentarios sobre su reciente estancia en Hampton Inn & Suites Ciudad de México, Centro Histórico.Es un honor para nosotros recibir sus comentarios y es muy motivante poder haber ayudado a crear esa experiencia en su estancia.
Response from Gabriela Castanon / Revenue Manager on 20 Mar 2024
Thanks for choosing Hampton Inn & suites for your stay in Mexico City! “Making you happy makes us happy”
10/10 Excellent
Juan
25 Feb 2024
Juan
Stayed 3 nights in Feb 2024
Response from Gabriela Castanon / Revenue Manager on 20 Mar 2024
Thanks for choosing Hampton Inn & suites for your stay in Mexico City! “Making you happy makes us happy”
10/10 Excellent
Bryan
23 Feb 2024
We arrived early, way before our check in time, yet the front desk give us our room because eas available already, she directs us to breakfast area., this was. Around 8:00 o’clock am. Usually the check in is around 3:0 pm. This place Rocks! , Not to mention that is close to the Zocalo Area, pristine historic area
In Mexico City!!!!!
Bryan
Stayed 1 night in Feb 2024
Response from Gabriela Castanon / Revenue Manager on 23 Feb 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Response from Gabriela Castanon / Revenue Manager on 23 Feb 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
This is a very serviceable mid-level quality property right in the center of Mexico City. While front office staff was efficient and friendly, the inability to provide smaller bills for a 500 Peso note was surprising. Breakfast was adequate if occasionally mediocre. Two restaurants in the lobby of the same building were not part of the hotel requiring separate payment arrangements. Housekeeping service was excellent on a daily basis. Fronting on a street near the Central Business District created a bit more noise that would be desirable.
Richard
Stayed 5 nights in Feb 2024
Response from Gabriela Castanon / Revenue Manager on 22 Feb 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
We can walk to many major attractions from the hotel. It is very safe with many police on the streets. It does get a little deserted since the shops close in the evening but if you aren’t out too late, there are still a lot of people walking around. We didn’t walk past 9pm. Uber is convenient & inexpensive. Having breakfast included was convenient when you have an early start but they need improvement. Most of the time, eggs were cold, potatoes & sausages dry & overcooked, hot water was lukewarm.
Alice
Stayed 6 nights in Feb 2024
Response from Gabriela Castanon / Revenue Manager on 22 Feb 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
10/10 Excellent
Gary
14 Feb 2024
Rooms are beginning to look a little tired but the location is good and the breakfast is excellent. Rooms ae large and the staff speak English and ar very helpful with taxi’s, maps etc.
Gary
Stayed 2 nights in Feb 2024
Response from Gabriela Castanon / Revenue Manager on 22 Feb 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Response from Gabriela Castanon / Revenue Manager on 13 Feb 2024
Gracias por elegir Hampton Inn & Suites para su estancia en la Ciudad de México!Apreciamos enormemente el haberse tomado el tiempo para hacernos llegar sus comentarios sobre su reciente estancia en Hampton Inn & Suites Ciudad de México, Centro Histórico.Es un honor para nosotros recibir sus comentarios y es muy motivante poder haber ayudado a crear esa experiencia en su estancia.
People are very kind and helpful. We love to stay in that hotel but unfortunately one night the air conditioning wasn’t working right. Breakfast are really good!
Daisy
Stayed 3 nights in Feb 2024
Response from Gabriela Castanon / Revenue Manager on 20 Mar 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!It is always a pleasure to read names of our teammates in the reviews, it shows that in this case they made a connection and this is what we always want, to feel the service and of course connect with our guest. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Response from Gabriela Castanon / Revenue Manager on 8 Feb 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
As always the staff make the biggest impact. They were wonderful! From the check in to the concierge staff to the people that ran the breakfast, all great! The room was clean and spacious (we had a suite). I was surprised at how quiet it was even with a room overlooking the street. The location was also fabulous. Close to the Zocalo. Highly recommended!
Rose
Stayed 4 nights in Jan 2024
Response from Gabriela Castanon / Revenue Manager on 1 Feb 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Excellent service, breakfast has a lot of variety, was greeted always by the staff, specially Selene in the morning breakfast. Thank you for making us to feel like home.
hayleen
Stayed 3 nights in Jan 2024
Response from Gabriela Castanon / Revenue Manager on 30 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!It is always a pleasure to read names of our teammates in the reviews, it shows that in this case, Selene made a connection and this is what we always want, to feel the service and of course connect with our guest. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
8/10 Good
Richard
29 Jan 2024
Liked: Amenities
The location is the best of all the hotels listed. Very good breakfast including hot food different daily. Unfortunately, they gave us a suite as booked but it smelled musty and they gave one on a different floor which was fine. The couches in the picture are tired but otherwise a very good hotel.
Richard
Stayed 2 nights in Jan 2024
Response from Gabriela Castanon / Revenue Manager on 29 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
8/10 Good
gabriel
29 Jan 2024
gabriel
Stayed 2 nights in Jan 2024
Response from Gabriela Castanon / Revenue Manager on 20 Mar 2024
Thanks for choosing Hampton Inn & suites for your stay in Mexico City! “Making you happy makes us happy”
I like this hotel and it is the fourth time I have stayed there. It is in the Centro Histórico of Mexico City near everything you might want to visit. The staff are friendly and helpful. You can find fancier hotels, but this one is serviceable for the turista. Also it is well guarded for security.
Terrence
Stayed 3 nights in Jan 2024
Response from Gabriela Castanon / Revenue Manager on 29 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
This is a hotel that is very close to the historic center and the sites tourists want to visit. The staff is helpful and always available.
Breakfast changes every day, but could be a little warmer, especially the hot water. We stayed a week and we didn’t get bored with the food. Each room gets two free bottles of water every day.
Every section of the hotel is cleaned frequently. Even though the sofa was a little worn and the desk chair was too short, I could tell the staff cared about the hotel. The bed was comfortable.
Martha
Stayed 6 nights in Jan 2024
Response from Gabriela Castanon / Revenue Manager on 29 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
The staff was wonderful, friendly and helpful. The rooms were spacious and clean. Good location and walkability. Two good restaurants on the bottom floor, very handy. Would recommend.
Cheryl
Stayed 3 nights in Jan 2024
Response from Gabriela Castanon / Revenue Manager on 29 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Response from Gabriela Castanon / Revenue Manager on 29 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
10/10 Excellent
Julio
23 Jan 2024
Julio
Stayed 4 nights in Jan 2024
Response from Gabriela Castanon / Revenue Manager on 13 Feb 2024
Gracias por elegir Hampton Inn & Suites para su estancia en la Ciudad de México!Apreciamos enormemente el haberse tomado el tiempo para hacernos llegar sus comentarios sobre su reciente estancia en Hampton Inn & Suites Ciudad de México, Centro Histórico.Es un honor para nosotros recibir sus comentarios y es muy motivante poder haber ayudado a crear esa experiencia en su estancia.
8/10 Good
Jose
22 Jan 2024
Liked: Cleanliness, staff & service
Staff and service very kindly and helpful, excellent breakfast every morning.
Coffee wasn’t satisfactory, it wasn’t strong enough for my taste.
Jose
Stayed 5 nights in Jan 2024
Response from Gabriela Castañón / Revenue Manager on 22 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Very clean, very nice people at front desk and good breakfast
Alex
Response from Gabriela Castañón / Revenue Manager on 22 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."We love having you here"
This is an excellent place if you are looking for a place 5 minutes away from walking distance to the Zocalo. There are plenty of museums and historical places near the hotel with several food options and shopping. The breakfast is good, and the building is an interesting combination of colonial and modern architecture.
Jose Luis Rodriguez
Stayed 3 nights in Jan 2024
Response from Gabriela Castañón / Revenue Manager on 17 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
10/10 Excellent
mark c
15 Jan 2024
mark c
Stayed 7 nights in Jan 2024
Response from Gabriela Castañón / Revenue Manager on 15 Jan 2024
Gracias por su preferencia, para nosotros en un honor servirle como usted se merece, gracias por ser parte de la familia Hampton Inn & Suites Centro Histórico Ciudad de México.“Hacerlo Feliz, nos hace Felices”
Nice place. They could add some vegan options for breakfast.
Rosemari
Stayed 5 nights in Jan 2024
Response from Gabriela Castañón / Revenue Manager on 15 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Hampton Inn centro historico is always a good stay.
Yesenia
Stayed 2 nights in Jan 2024
Response from Gabriela Castañón / Revenue Manager on 15 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Everything is excellent except that it was noisy until the wee hours. People were partying & we could hear the loud music & conversations.
John Richard
Stayed 3 nights in Dec 2023
Response from Gabriela Castañón / Revenue Manager on 10 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"
Response from Gabriela Castañón / Revenue Manager on 8 Jan 2024
Gracias por su preferencia, para nosotros en un honor servirle como usted se merece, gracias por ser parte de la familia Hampton Inn & Suites Centro Histórico Ciudad de México.“Hacerlo Feliz, nos hace Felices”
Response from Gabriela Castañón / Revenue Manager on 8 Jan 2024
Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!"Making you happy, Makes us happy"
8/10 Good
Marcos
3 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Todo muy bien servicio y comodidades solamente la bañadera tiene el problema el bañadera muy grande y la ducha muy pegada a la pared
Marcos
Stayed 1 night in Jan 2024
Response from Gabriela Castañón / Revenue Manager on 8 Jan 2024
¡Gracias por elegir Hampton Inn & Suites para su estadía en la Ciudad de México!Muchas gracias por hacernos llegar sus comentarios respecto a su estadía más reciente con nosotros. Agradecemos sinceramente todos los comentarios, ya que nos permiten mejorar la experiencia que brindamos a nuestros huéspedes. Hemos compartido su encuesta con nuestro personal y los gerentes involucrados, ya que contribuyen en gran medida a nuestros esfuerzos por brindar la mejor satisfacción posible a los huéspedes.Estamos muy orgullosos de recibir a todos y cada uno de nuestros huéspedes, ya que uno de nuestros objetivos es superar sus expectativas en todos los aspectos de su visita a nuestro hotel. Esperamos que nos brinde la oportunidad de seguir mostrándole el nivel genuino de servicio e instalaciones sobre las que hemos construido nuestra reputación.Estaremos encantados de darle la bienvenida nuevamente en Hampton Inn & Suites Mexico City Centro Histórico en un futuro cercano."Hacerte feliz nos hace felices"