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Hypo-allergenic bedding, down duvet, free minibar, in-room safe
Hypo-allergenic bedding, down duvet, free minibar, in-room safe
Hypo-allergenic bedding, down duvet, free minibar, in-room safe

Guest reviews

4.2/5 Very good
560 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationWorld Trade Center Mexico City1 min walk
Popular LocationCastillo de Chapultepec16 min drive
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)17 min drive
Popular LocationParque Zoologico de Chapultepec20 min drive

Choose dates to view prices

  • Standard Room

    4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room
  • Room, 1 King Bed, Non Smoking, Bathtub

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Bathtub
  • Room, 1 King Bed, Smoking, Bathtub (HYDROMASSAGE)

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Smoking, Bathtub (HYDROMASSAGE)
  • Room, 2 Double Beds, Non Smoking, Bathtub

    4.4/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, Bathtub
  • Room, 2 Double Beds, Smoking, Bathtub

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Smoking, Bathtub
  • Executive Suite, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsDeluxe Room
  • Room, 1 King Bed, Non Smoking, Bathtub (Ladies First)

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Bathtub (Ladies First)
  • Club Room, 2 Double Beds, Business Lounge Access (Lounge VIP)

    4/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds, Business Lounge Access (Lounge VIP)
  • Room, 2 Double Beds, Bathtub (Ladies First)

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Bathtub (Ladies First)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Mexico City

Located in Mexico City, Crowne Plaza Hotel de México is connected to a shopping centre. Notable landmarks in the area include The Angel of Independence Monument and Castillo de Chapultepec, and travellers wishing to experience a bit of culture can try Palacio de Bellas Artes. Don't miss out on a visit to Parque Zoologico de Chapultepec.
Visit our Mexico City travel guide
View in a map
Popular Location

What's nearby

  • World Trade Center Mexico City - 1 min walk
  • Chapultepec Park - 12 min drive
  • The Angel of Independence Monument - 14 min drive
  • Castillo de Chapultepec - 16 min drive
  • Parque Zoologico de Chapultepec - 20 min drive

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Chilpancingo Station - 16 min walk
  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 17 min drive

Restaurants

  • Bistro Fusion — 1 min walk
  • Dolce Mexico — 1 min walk

About this property

Crowne Plaza Hotel de México

Shopping hotel connected to the convention centre in Benito Juarez, walk to World Trade Center Mexico City
4 restaurants, a full-service spa and 2 bars/lounges are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a coffee shop/café and a snack bar/deli are on-site. All 310 rooms feature thoughtful touches such as free minibar items and pillow menus, plus free WiFi, free wired Internet and plasma TVs with satellite channels. Guests will also find 24-hour room service, DVD players and coffee/tea makers.
Crowne Plaza Hotel de México offers 310 forms of air-conditioned accommodation with computers and DVD players. Beds feature down comforters. A pillow menu is available. 42-inch Plasma televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2018.

Recreational amenities at the hotel include a 24-hour fitness centre.
Crowne Plaza Hotel de Mex has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: MXN 160.00 per night
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 230 for adults and MXN 145 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Shopping centre

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (13563 square feet of space)

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch plasma TV
  • Computer
  • DVD player
  • Films for purchase
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3:00 PM and 3:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 230 for adults and MXN 145 for children (approximately)
  • Valet parking fee: MXN 160.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Crowne Plaza Hotel México Mexico City
Crowne Plaza Hotel México
Crowne Plaza México Mexico City
Crowne Plaza México
Crowne Plaza Mexico City
Crowne Plaza Hotel De Mexico Mexico City
Crowne Plaza De Mexico
Crowne Plaza Hotel de México Hotel
Crowne Plaza Hotel de México Mexico City
Crowne Plaza Hotel de México Hotel Mexico City

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Hotel de México and receive a full refund?
Yes, Crowne Plaza Hotel de México offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Hotel de México cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Hotel de México?
As of 3 Aug 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel de México on 1 Sep 2020 start from £47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crowne Plaza Hotel de México pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for MXN 160.00 per night.
What time is check-in at Crowne Plaza Hotel de México?
Check-in is from 3:00 PM to 3:30 PM.
What time is check-out at this property?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crowne Plaza Hotel de México located?
Located in Benito Juarez, this spa hotel is within 3 mi (5 km) of Castillo de Chapultepec, The Angel of Independence Monument and Parque Zoologico de Chapultepec. Zocalo and Plaza Polanco are also within 6 mi (10 km). Chilpancingo Station is 16 minutes by foot and San Pedro de los Pinos Station is 18 minutes.

Guest reviews

Overall score and ratings for Crowne Plaza Hotel de México

4.2
Very good
5 - Excellent
272
4 - Good
190
3 - Okay
52
2 - Mediocre
27
1 - Poor
19
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional Service and they are very careful with our

Stayed 3 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer Services. Excellent, very respectful team.

Stayed 1 night in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service
A clean place to sleep, great staff.

Service was excellent, staff made the difference. -Air conditioning was not working (technician visited my room, still did not work) and the heat was unbearable. -Lobby’s roof was under maintenance, so a strong chemical smell did not allow me to work there either.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2020