Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Paris

Posted 27-Aug-2015
Hôtel bien situé dans la rue principale mais c'est bien le seul point positif, le rapport qualité prix étant très moyen ...
2 out of 5
by A verified traveller

Join the 21st century already

Posted 12-Aug-2015
I know in-room Wifi was not promised,but every other hotel we stayed at in Sicily already made that upgrade. WiFi was only available in the lobby -a tiny, 4-chair vestibule - and in the outdoor rooftop garden. And even then it was slow, sporadic, hard to access and expired frequently. The hotel itself is charming and perfectly situated, but the lack of WiFi makes it impossible for people trying to combine business with pleasure. When even the gelato stand next door has WiFi, there's simply no excuse for Hotel Isabella to be so backwards. For this reason I could not recommend this hotel.
1 out of 5
by A verified traveller

What a great disappointment

Posted 14-Jul-2015
Pros: Nothing
Cons: Friendlier and more accomodating staff - preferably staff who are smart enough not to insult their customers right in front of them
We arrived on a hot day to a sweltering room in the middle of summer. Air con didn't work. We complained to the night manager who basically said "what can I do about it?". After a restless, sleepless, uncomfortable night, we were not well rested, refreshed or happy. We complained to the day manager who said she would fix it. We went out for the day, arrived back late afternoon to rest, but still found a sweltering room. We went downstairs to complain to find someone else making the same complaint. Only because they had 5 rooms booked did the staff see fit to act on the matter finally (we obviously weren't important enough). They later promised it would be fixed in three hours (leading into the night), we proceeded to change accomodation. Only when we went to check out early did they begin to offer us any alternatives. For us, by then it was too late, unassisted by their scowling faces and the fact they didn't realise we understood every word they said to each other about us in Italian (although we pointed this out). We were still charged FULL PRICE for the night we stayed despite all of the above and them not providing an essential service, without which we would not have booked in the first place. Plus the wi-fi doesn't work in the room. We moved to the friendly, accommodating and air conditioned Villa Schuler just 3 mins down the road - cheaper, more spacious, better wifi, better views - we recommend there instead.
4 out of 5
for Couples
by Martin from Malmö

Centralt läge

Posted 03-Jul-2015 on Hotels
Centralt läge på gågatan i Taormina. Många restauranger i närheten. Hotellets erbjudande om privatstrand inklusive bussresa var bra. Trådlöst internet fungerar tyvärr bara i lobbyn och på takterassen. Vi hade balkong men den är liten, omöblerad och över gågatan så vi föredrog den stora takterassen som har en fantastisk utsikt över staden och Etna. Frukosten var typiskt syditaliensk, dvs mycket sötsaker.
4 out of 5
for Business Travellers
by V

This traveller left a rating score only Posted 24-Jun-2015 on Hotels
5 out of 5
for Everyone
by A verified traveller from herts

Fab hotel located in the centre of Taormina.

Posted 22-Jun-2015
Pros: The staff and the helfulness, the cleanliness and the beautiful breakfast terrace that overlooks the sea and offers a beautiful view of Mount Etna.
Cons: Tea and coffee making facilities in the room would be fantastic; we missed having the opportunity to make a drink when needed.
Location: Mount Etna, Taormina itself, Noto, Castelmola, Isola bella. All a must to see. The opera that shows three nights a week is superb.
I went with my sister to this hotel which is located in the centre of Taormina, it is a delight and I would throroughly recommend. If you love amazing restaurants and shops, fashion and culture, people watching and being able to visit a range of excellent tourist attractions such as Mount Etna and all the amazing churches, theatres, villages etc etc. I could go on forever. It is really worth experiencing and I cannot find a negative to our weeks stay.
4 out of 5
for Families
by Garrett from San Diego, CA

Can't beat the location and price!

Posted 18-Jun-2015 on Hotels
Incredible location makes this place unbeatable for the price! It's a little older (what hotel isn't in Italy?) and while I can't say it was extremely comfortable or really elegant, it definitely served it's purpose which was a quiet hotel in a great location for an affordable price. The staff was great and always very helpful.
4 out of 5
for Everyone
by A verified traveller from bologna

Albergo centrale e comodo

Posted 07-Jun-2015
Albergo centrale e comodo. Personale sempre disponibile e gentile. Bagni puliti anche se non modernissimi. Splendida terrazza.
4 out of 5
for Everyone
by A verified traveller from 東京、日本


Posted 04-Jun-2015
5 out of 5
for Everyone
by A verified traveller from Deva

Must See

Posted 12-May-2015
Pros: Fantastic location, efficient and friendly staff, clean room, with llittle balcony over Corso Umberto.
Cons: Baing elderly lighting in bedroom made reading difficult.
Location: Fantastic and inumerable - read up well beforehand.
Stayed two nights returning from Aeolian Isalnds to Catania, So pleased we saw Taormina, well worth more time. If in Sicily dont miss the experience.