Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Argentina

Excelente ubicación. Muy buen desayuno

Posted 18-Nov-2015
Pros: La ubicación. Los desayunos.
Cons: Señal de wifi en las habitaciones
Pasamos 3 días en Taormina, un lugar de ensueño. El hotel esta en una ubicación inmejorable, cerca de todos los sitios de interés a los que se puede acceder caminando. Los desayunos son de muy buena calidad, el lugar donde se sirve en muy agradable. La habitación es algo pequeña , pero no le quita encanto al viaje. Sería bueno poder tener señal de wifi en la habitación. El personal de recepción es sumamente amable
4 out of 5
Recommended
for Everyone
by A verified traveller

Nel cuore di taormina

Posted 17-Nov-2015
Soggiorno gradevole, hotel in centro consigliato per chi non dìvuole spostarsi. Personale cortese e disponibile. Camere pulite, peccato per la vasca un po scomoda da utilizzare come doccia!
4 out of 5
Recommended
for Couples
by Rock from Colorado

Quick 4 days

Posted 28-Oct-2015 on Hotels
Nice older hotel, rooms are a little small to spend a very rainy day in. Location is excellent. Good value, clean, helpful staff.
3 out of 5
Recommended
for Couples
by Sergio

This traveller left a rating score only Posted 23-Sep-2015 on Hotels
4 out of 5
Recommended
for Couples
by Christopher from Southampton

Nice hotel pictures misrepresentative

Posted 21-Sep-2015 on Hotels
The hotel was well situated for all the main sites. The staff were very helpful and the room was clean and comfortable. However I was disappointed in the site pictures for this hotel as all the pictures showing views over Taormina were not taken from this hotel, as none of the rooms or restaurant had views like these. The pictures must have been taken from another hotel in the chain and as such the hotel was misrepresented.
3 out of 5
by A verified traveller from Paris

Posted 27-Aug-2015
Hôtel bien situé dans la rue principale mais c'est bien le seul point positif, le rapport qualité prix étant très moyen ...
5 out of 5
Recommended
for Personal Event
by Thomas from Boca Raton Florida

Posted 26-Aug-2015 on Hotels
This hotel is a gem in the middle of town very nice with A great view, very clean, bathroom was decent size .
3 out of 5
Recommended
for Couples
by John

Litet, enkelt hotell mitt i Taormina

Posted 16-Aug-2015 on Hotels
Litet, enkelt hotell mitt i Taormina. Bra läge om man vill bo på huvudgatan. Små rum, väldigt små badrum.
2 out of 5
by A verified traveller

Join the 21st century already

Posted 12-Aug-2015
I know in-room Wifi was not promised,but every other hotel we stayed at in Sicily already made that upgrade. WiFi was only available in the lobby -a tiny, 4-chair vestibule - and in the outdoor rooftop garden. And even then it was slow, sporadic, hard to access and expired frequently. The hotel itself is charming and perfectly situated, but the lack of WiFi makes it impossible for people trying to combine business with pleasure. When even the gelato stand next door has WiFi, there's simply no excuse for Hotel Isabella to be so backwards. For this reason I could not recommend this hotel.
1 out of 5
by A verified traveller

What a great disappointment

Posted 14-Jul-2015
Pros: Nothing
Cons: Friendlier and more accomodating staff - preferably staff who are smart enough not to insult their customers right in front of them
We arrived on a hot day to a sweltering room in the middle of summer. Air con didn't work. We complained to the night manager who basically said "what can I do about it?". After a restless, sleepless, uncomfortable night, we were not well rested, refreshed or happy. We complained to the day manager who said she would fix it. We went out for the day, arrived back late afternoon to rest, but still found a sweltering room. We went downstairs to complain to find someone else making the same complaint. Only because they had 5 rooms booked did the staff see fit to act on the matter finally (we obviously weren't important enough). They later promised it would be fixed in three hours (leading into the night), we proceeded to change accomodation. Only when we went to check out early did they begin to offer us any alternatives. For us, by then it was too late, unassisted by their scowling faces and the fact they didn't realise we understood every word they said to each other about us in Italian (although we pointed this out). We were still charged FULL PRICE for the night we stayed despite all of the above and them not providing an essential service, without which we would not have booked in the first place. Plus the wi-fi doesn't work in the room. We moved to the friendly, accommodating and air conditioned Villa Schuler just 3 mins down the road - cheaper, more spacious, better wifi, better views - we recommend there instead.