Outdoor pool
Check availability

Reviews of Assinos Palace Hotel

4 out of 5
Assinos Palace Hotel
Via Consolare Valeria, 33, Giardini Naxos, Messina

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 105 reviews" "
Rating 8 - Good. 42 out of 105 reviews" "
Rating 6 - Okay. 28 out of 105 reviews" "
Rating 4 - Poor. 16 out of 105 reviews" "
Rating 2 - Terrible. 4 out of 105 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Dex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very out dated hotel now way is this a 4 star hotel they said there is wi fi but never worked the room had a strange smell in it when we arrived worked out it was the bed throw. No breakfast at all i mean not wven coffee. The show was so small that u could not even shower right without banging in to the door the toilet was not up to standard for a 4 star and i should know thia i have worked at a 4 star hotel for 3yrs no water in the fridge and there was mould in the shower and the fridge the pool was ok
Stayed 1 night in Aug 2023

4/10 Poor

Flora

Disliked: Staff & service, property conditions & facilities
Avoid even if the price seems attractive
Very old hotel, next to a very busy street, beds are too old to be comfortable, no hot water, no service (not even water in the fridge), painting are falling apart, pool with weird opening hours …… Good points: huge room, parking on site & free and in front of a great pastry
Stayed 1 night in Sep 2021

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Happy to return
Nice Hotel on the edge of Giardini Naxos - reception staff extremely helpful and the price was very good - it is in need of modernisation but overall the location and facilities suited our needs
Stayed 2 nights in Sep 2021

8/10 Good

Steven

Nice Hotel with Lovely staff
Stayed here a night at the Opera in the Greek Theatre in Toarmina - The Location was easy to find the welcome and receptionists where lovely and helpful. The Hotel was great if a little dated 80's so could do with a refresh. Breakfast was good - Would I stay here again YES so that say's it all
Stayed 1 night in Aug 2018

2/10 Terrible

Mike, Montreal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pics are deceiving
We booked this hotel based on the pictures on the website. They are totally off. The place I run down. The rooms were muggy and smelly. They closed the pool at 1700. Our safe in our room did not have a battery. Requested one and was given attitude and no one ever showed up. There are nicer places for around the same price. Not worth the money even at a discount

6/10 Okay

David, Milton Keynes (UK)

Liked: Cleanliness
Tired understaffed hotel in rundown district
What staff there were tried very hard but there were not enought to provide the required service. The area around the hotel is rundown and the hotel has seen better days. It is really only used for tour group stopovers except in July August so there is no entertainment and little life. The pool had been abandoned at least tow or three weeks earlier and was turning green so I had no alternative but to go 3km to the nearest beach which was excellent. If all you want is a place to sleep and tour from then OK but for a holiday not up to expectations.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto pulita e personale sempre presente h24.
Stayed 2 nights in Sep 2023

6/10 Okay

Marie

Stayed 1 night in Sep 2023

8/10 Good

Santo

Stayed 1 night in Aug 2023

4/10 Poor

Giovanni

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Struttura vecchia che non rispecchia assolutamente quanto promesso in foto. Non può assolutamente considerarsi per servizi offerti un 4 stelle. Sufficiente il servizio di pulizia in camera. Abbastanza comoda la posizione per visitare dintorni.
Stayed 3 nights in Aug 2023

8/10 Good

Emanuel Sebastian

Stayed 1 night in Jul 2023

8/10 Good

Alessandro

Stayed 1 night in Jul 2023

8/10 Good

Davide

Travelled with family and small children
Liked: Cleanliness, staff & service
Personale molto cordiale Hotel pulito ma avrebbe bisogno di qualche lavoretto di manutenzione
Stayed 1 night in Jul 2023

6/10 Okay

mauro, Vitulazio

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Struttura che sembra lasciata al degrado. Tutto molto datato. Le 4 stelle stanno solo in cielo. Chiami la reception e non risponde mai nessuno.
Stayed 1 night in Jun 2023

4/10 Poor

Elisa

Stayed 2 nights in Jun 2023

6/10 Okay

Giovanni

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Mariella

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ho pernottato una notte mi hanno dato una camera quadrupla con vasca idromassaggio, la camera era ben pulita e ordinata con tutti i confort di una suite e un balconcino vista piscina siamo rimasti più che soddisfatti sicuramente rifarò questa scelta
Stayed 1 night in Sep 2022

4/10 Poor

NATHALIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuire
A fuire..... Je n'arrives pas a croire que cette établissement est 4 étoiles. Nen mérite pas 2 Piscine fermée. Solarium inexistant. Ascenseur en panne. Salle de bains minuscule avec douche délabrée et une odeur épouvantable. Télévision de la même dimension qu'un pc portable. Pas de bouteille d'eau. Et pour finir le restaurant est fermée et il n'y à pas de petit déjeuner....
Stayed 1 night in Aug 2022

8/10 Good

Angelo Alessio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale accogliente e buona struttura
Stayed 4 nights in Aug 2022

8/10 Good

Carlo

Stayed 1 night in Aug 2022

6/10 Okay

Ettore

Struttura comoda
Stayed 1 night in Sep 2021

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura
Ottima struttura
Stayed 1 night in Sep 2021

4/10 Poor

Alexandre

Stayed 1 night in Aug 2021

10/10 Excellent

Francesca

Stayed 2 nights in Aug 2021

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel strategico come posizione, ma deludente nelle norme dell igiene.. deludente
Stayed 3 nights in Aug 2021

10/10 Excellent

Aniello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Struttura che nel tempo ha perso il suo antico fascino . Le camere molto spaziose e pulite ma, il bagno decisamente da rivedere . La nostra camera dava direttamente sulla strada ,dove c'è traffico a tutte le ore ....hotel soddisfacente per il prezzo pagato . Lo consiglio se siete di passaggio .
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

8/10 Good

angela

Liked: Staff & service
Stayed 1 night in Sep 2018

8/10 Good

Emanuele Davide

Assinos Palace
Hotel nel complesso buono... camere ampie e molto spaziose... bella piscina, zona molto fornita... ho visto in giro brutte recensioni e non sono d'accordo. La colazione buona, unica cosa si potrebbe prevedere di far fare caffè e cappuccino direttamente al bar a chi ne fa richiesta. Il caffè dalla macchinetta esce completamente bruciato.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel con ampi spazi discreto nel suo insieme La pecca è una doccia orribile
Stayed 7 nights in Aug 2018

6/10 Okay

Nadia, Milano

Disliked: Cleanliness, staff & service, room comfort
Sembrava carino mah...
Arrivati l'hotel esternamente sembrava carino, ma già dall'accoglienza che abbiamo avuto, ne un sorriso nè un benvenuti, avevamo capito che non era così carino. Entrati nella stanza una delusione totale...sporca, piena di capelli, la finestra non si chiudeva bene, bastava tirarla per farla aprire,la tapparella si fermava sulla finestra così da non chiudersi totalmente (eravamo al piano terra) e il davanzale sporco e pieno di escrementi di topo e pipistrello, avvisato la reception, ci è stato detto che sono di pipistrelli, ma nessuno è venuto a pulire il davanzale, almeno per permetterci di appoggiare le asciugami o i costumi bagnati!
Stayed 3 nights in Aug 2018

4/10 Poor

angelo

Esperienza negativa
Hotel scarso di pulizia
Stayed 3 nights in Aug 2018

6/10 Okay

Franco

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Andrea, SG la Punta

Liked: Staff & service, room comfort
Hotel grazioso non lontano dal mare
Ho soggiornato una sola notte all'Assinos, la camera, una quadrupla per tre, era comoda, ma credo abbia bisogno di un rinnovamento, carina la piscina anche se non l'ho utilizzata, colazione buona e abbondante con gradita presenza anche di granita e brioches; personale alla reception e al ristorante gentile e cordiale.
Stayed 1 night in Jun 2018

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

Armen

Disliked: Cleanliness, property conditions & facilities
Everything was bad wor hotel with 4 stars. Their writing is fake and the room where we live was not look like room with 4 stars.We did not have wifiin in our room and the room was not clean. Nobody could not help us with this problem.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2017

8/10 Good

Gisella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017

8/10 Good

Dusan Sidor, Caldaro (Bz)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raccomando a tutti
Visitare citta più grande nessun problema Mare citta vicino Poco traffico
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med en rolig og hjemlig atmosfære.
Vi oplevede en meget imødekommende og hjælpsom personale. Hyggelig lille poolområde.
Stayed 4 nights in Jun 2017

8/10 Good

annamaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati in questo albergo per 2 notti tutto molto soddisfacente la colazione a parer mio potrebbe migliorare.
Stayed 2 nights in Jun 2017

6/10 Okay

fortunato

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Laura , Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo molto carino
Albergo molto carino e confortevole. Personale eccellente, la camera pulita e grande e l'albergo non dista molto dal mare e è ben collegato per visitare diversi posti li intorno. La colazione a buffet molto varia ed abbondante. Cornetti molto buoni.

10/10 Excellent

giuseppe, siracusa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo,soddisfacente
tutto perfetto,pulizia,camera,piscina,colazione e personale gentilissimo...complimenti

10/10 Excellent

Federico, Campania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Tutto confortevole

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
Hotel che ha bisogno di un po' di manutenzione, ottima la colazione, piscina ok

2/10 Terrible

marbicio, m

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da dimenticare
Vecchio , sporco , personale rumoroso quando lavora ,mancanza di rispetto per i clienti che vogliono riposare . Meglio 4 stalle di buoi che 4 stelle "comprate "