Ratings based on 1,328 Verified Reviews

4.1 out of 5
82% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller from Yuma, AZ

Posted 17-Oct-2018
My room, 112 had a mold odor that I believe is coming from the carpet. That room has a handicapped accessible shower and I suspect that the tile was installed incorrectly allowing water to leak through the wall and into the carpet. Their was evidence of recent caulking along the bottom of the shower stall. Good news is that the hotel is being renovated and hopefully they will correct this issue when they get to that room.
Comment from Hotel Management
19-Oct-2018 by Lindley K. General Manager , Hotel Management
Thank you for taking the time to review your stay with us here in Mesa! I am sorry to hear that our room was not up to the standard that we strive for! As you indicated we are in the process of replacing all carpeting and tile in our rooms in an effort to continue improving our hotel and provide our guest with the best experience possible! Please come back and stay with us this winter and see our newly renovated rooms!
3 out of 5
by a verified traveller from Las Cruces, NM

Posted 15-Oct-2018
It was an OK room at the right price. Great breakfast choices. There seemed to be too many dogs for me and some would bring the dogs to breakfast. The parking lot was not well lit and the motel is located in a cramped shopping center. Some of the renters appeared to be long-termed. It's OK for an quick emergency visit.
Comment from Hotel Management
19-Oct-2018 by Lindley K. General Manager , Hotel Management
Thank you for taking the time to review your stay with us here in Mesa! We are a pet friendly property, but will certainly keep an eye out and make sure that our furry friends are staying away from breakfast! Our guest satisfaction is of the upmost importance to us and we appreciate your feedback. It will certainly be used to improve our future guest experience!
2 out of 5
by a verified traveller

This traveller left a rating score only Posted 12-Oct-2018
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 10-Oct-2018
2 out of 5
by a verified traveller from Orange county, Ca.

Posted 08-Oct-2018
The hotel was great until we got to the room. Strong musty,moldy odor. Thought airing it out would help....didnt. Thought about switching rooms but were so tired from trip. Really good breakfast was best part
5 out of 5
by a verified traveller from Gainesville, va

Posted 02-Oct-2018
Property was great along with the staff. Rooms were cleaned everyday great. The breakfast was also good.
3 out of 5
by a verified traveller from Arizona

Posted 02-Oct-2018
Cant say too much as we checked in late & leaving earky
3 out of 5
by a verified traveller from New Mexico

Posted 01-Oct-2018
The room rate was reasonable, but the room itself was old with rips in the carpet, the wall plumbing for the toilet had been repaired, but the sheet rock was open and it had not been cleaned up behind the toilet, the security lock on the door only had one screw holding it, and we had to ask for a trash container. The carpeting in the hallway was very stained and looked unclean. We were traveling with a small dog, and the potty area had not been cleaned for days as well as the pet waste container was filed and overflowing. We will not stay there again.
3 out of 5
by a verified traveller

Posted 23-Sep-2018
Proximity to place we we visiting. Breakfast was very nice. Property looked outdated, shabby.
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 18-Sep-2018