Ratings based on 1,247 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller from UT

Posted 15-Jul-2018
bath tub drain clogged, poor drainage. Toilet almost not working. Not a good smell in the room. The amenities were there but the condition of the bathroom not very pleasant. They should have been detected during clean up.
3 out of 5
by a verified traveller from Denver

Posted 14-Jul-2018
Dirty carpet in my room and in the hall ways. Would not stay there again.
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 10-Jul-2018
5 out of 5
Recommended
for Everyone
by a verified traveller

Very nice, exactly what I expected

Posted 01-Jul-2018
Very nice facility right off the 60. Very friendly staff.
4 out of 5
Recommended
for Everyone
by a verified traveller

Posted 29-Jun-2018
Staff was very friendly, my room was very clean and the complimentary breakfast was really good. I would stay here again.
1 out of 5
by a verified traveller from tempe az

Will NEVER recommend this hotel to anyone...EVER!!

Posted 27-Jun-2018
Arrived ay 11:45pm, the man ay front desk could not check me in because he was locked out of the system. Made me wait 3 1/2 hours and i fell asleep in my car because there was a sketchy guy walking around the parking lot and i didnt feel safe leaving my luggage bag on top of my car. Finally at 3:30am the fromt desk attendant just told me he would need my id and credit card and he will just check me in once the next person gets there in the.morning. He gave me a room that had plates with half eaten food left in the fridge, empty yogurt cups on the table, tortilla chips on the floor. It definitely did not look housekeeping had taken care òf tbe room, which makes me think the sheets on the bed were probably the same sheeys thr last guest slept on Disgusting. I explained all of this the next morning as i checked out, vut unfortunately the manager was not in at the time but the woman she me she would give the manager the detailed note she had taken and that he would csll me no later than friday. Here we are the following Thursday, almost a week and i still hadnt heard.a word from the manager. I called todayand spoke with the manager, he briefly apologized and told me that expedia had credited the transaction back to my card. I have yet to receive my money back from either Expedia or Best Western Inn. I have a copy of the transaction if this is something i need to send in. All around i am SUPER disappointed with the entire experience and am expecting to be refunded immediately.
5 out of 5
Recommended
for Everyone
by a verified traveller from Bloomington , Il

First visit in Arixona

Posted 25-Jun-2018
It was amazing, central location, nice breakfast, friendly staff.
5 out of 5
Recommended
for Everyone
by a verified traveller from El Paso, Texas

Nice and affordably priced hotel by my son's house

Posted 25-Jun-2018
When I first checked in, the room assigned had a sink that wouldn't drain, but when I advised the staff, they quickly found me another room.
4 out of 5
by a verified traveller

Posted 23-Jun-2018
Parking lot should be better lit for night time Tv and remote were slow to respond and operate
3 out of 5
by a verified traveller from Houston, Tx

Posted 23-Jun-2018
It was ok...the outside looked nice but the rooms and stuff were old