Ratings based on 1,328 Verified Reviews

4.1 out of 5
82% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 31-Aug-2018
Excellent and great service. Yes. I would recommend to other individuals as well
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 31-Aug-2018
5 out of 5
by a verified traveller from Mesa a

Posted 28-Aug-2018
Thank you friendly staff love the pool will be back
4 out of 5
by a verified traveller from seattle

Posted 24-Aug-2018
This is a nice, clean & very convenient central east valley location.
2 out of 5
by a verified traveller

Posted 13-Aug-2018
I like how spacious the room was and also enjoyed the hideaway fridge. Not happy with the hair I found in the shower or the broken drain cap. A couple weird spooky noises and I slept with the light on. I doubt I’ll stay at this specific one again.
2 out of 5
by a verified traveller from Mesa

Posted 08-Aug-2018
At check in the staff member was playing gMes on the computer so he was not ready ro accept me for check in. He did not offer any helpfor my baggage (@ 115 outside, and i have a 2 yr old). He also didn't go over any hotel policy or hrs for the pool, also @ 9 at noght the pool was the temp of a spa and not refreshing, and whenni went to the front desk for pool towels it was like i was interrupting the clerks game again, and he rudely informed me there were towels outside which there were none. As far as the room we were given 2 king size beds that were badly worn and wven though there was other furniture in the room, you could barely get around because the beds took all the space. The tolet took 2 times for anything to flush and had mold inside the bowl, and the shower and tub need an update. I am very disappointed because the staff could have at lwast been friendly and that would have changed my experience a little. Please do not book a room here.
2 out of 5
by a verified traveller from seattle , WA

Posted 07-Aug-2018
no food for vegetarians , all we wanted is a yoghurt without Gelatin in it . nothing to eat , except bread It was good in other BW hotels
3 out of 5
by a verified traveller

Posted 07-Aug-2018
Hotel quality appears to have come down since my last stay 2 years ago. Old bathtub, creaky bed, covers that did not appear to be changed (hair found), and general look and condition of hotel.
5 out of 5
by a verified traveller

Posted 07-Aug-2018
Great stay! Wonderful staff, nice workout room and tasty breakfast!
Comment from Hotel Management
07-Aug-2018 by Alex Parks, Hotel Management
Thank you for your feedback and for staying with us. We hope to see you again soon.
5 out of 5
by a verified traveller from Arizona

Posted 06-Aug-2018
Very nice hotel. Did have some damage to the gate around the pool. But the staff was pleasant and the room was very nice
Comment from Hotel Management
07-Aug-2018 by Alex Parks, Hotel Management
Thank you for taking the time give us your feedback from your recent stay. We do currently have the pool gate scheduled for maintenance tomorrow to get this resolved. We do hope you will consider staying with us again in the future. Have a great day.