Ratings based on 1,056 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from mckinleyville ca.

Great location right off highway

Posted 03-Dec-2017
We've stayed twice great clean rooms excellent breakfast and lobby staff always great and friendly and helpful with your needs
Comment from Hotel Management
09-Dec-2017 by John, Hotel Management
Theresa, Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel stayed here for a week

Posted 01-Dec-2017
The hotel staff are very hospitable and courteous
Comment from Hotel Management
01-Dec-2017 by John , Hotel Management
Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Nov-2017
Cons: Rooms clean and nice enough, but could use minor refresh
Staff friendly, clean, good breakfast, rooms could use a little refresh
Comment from Hotel Management
01-Dec-2017 by John , Hotel Management
Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Nov-2017
Very comfortable and clean. We stay here every time we visit AZ
Comment from Hotel Management
01-Dec-2017 by John , Hotel Management
Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2017
My son had some gastrointestinal problems and made quite a mess. The staff were very understanding and pro.
Comment from Hotel Management
25-Nov-2017 by John , Hotel Management
Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Nov-2017
Nice overall. Nice hot breakfast, convenient location close to Freeway
Comment from Hotel Management
25-Nov-2017 by John , Hotel Management
Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Nov-2017
The check in staff were very helpful A very good buy for the cost and would stay again Thanks
Comment from Hotel Management
25-Nov-2017 by John , Hotel Management
Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Nov-2017
The hotel is very comfortable and has all the necessities. The only down side we booked a double room for four people and only had two bath towels. When I asked housekeeping for more towels they said they were being washed and would bring some to me once they are ready, it never happened.
Comment from Hotel Management
25-Nov-2017 by John , Hotel Management
Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Value

Posted 03-Nov-2017
Overall, excellent accommodations for the price. Usually a room like this in the valley costs double. The carpet could be drycleaned and found a closet rack that was falling out of the wall, but room was decorated nicely and the bed was comfortable. Great location to US 60 with plenty of food options around. I will stay again if I’m back in the Mesa area.
Comment from Hotel Management
14-Nov-2017 by John , Hotel Management
Joseph, Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Oct-2017
Stayed here in October 2017. Friendly, helpful staff. Updated finishes. Comfortable beds. Nice breakfast selection. Convenient location. Would stay here again.
Comment from Hotel Management
14-Nov-2017 by John , Hotel Management
Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager