Ratings based on 993 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from AZ

Nice hotel

Posted 03-Oct-2017
I had to stay here because my AC broke. Check in is at 3 check out is at noon. Late check out is always a win. Would stay again close to food, shopping & freeway.
Comment from Hotel Management
04-Oct-2017 by John, Hotel Management
Geri, Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Nice hotel.

Posted 01-Oct-2017
The check in/out process was very easy. Staff was friendly. The bed was very comfortable.
Comment from Hotel Management
02-Oct-2017 by jovana.poljasevic , Hotel Management
Hi Rebecca, Thank you for your positive feedback on our hotel. We are glad to see that you were able to enjoy our hotel and that your interaction with our staff was positive and friendly. Please feel free to introduce yourself to me the next time you come in, and I will make sure you receive the superior treatment you deserve. Hope to have you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from Calabasas CA

Nice comfortable hotel

Posted 28-Sep-2017
All is well, just that the noise from the FWY close by is laud and the air conditioner is located next to the desk and blows air directly when I did some work, had to turn it off.
Comment from Hotel Management
28-Sep-2017 by jovanapoljasevic , Hotel Management
Thank you for your visit Jona, It was our pleasure to have you stay with us. I am glad your found your room comfy and quite. The Best Western Plus Mesa wants to be the place where our guests can relax and feel at home. Please be sure to let our staff know if there is anything we can do to make the hotel an even better place to stay for you in the future. We appreciate your feedback and look forward to your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveller from mesa,az

Right off the 60 and good breakfast!

Posted 28-Sep-2017
Room was a little crammed but overall met all our needs. Shower wasn't draining all that well other than that no complaints
Comment from Hotel Management
28-Sep-2017 by jovanapoljasevic, Hotel Management
Thank you for your visit jordiebabie, It was our pleasure to have you stay with us. I am glad your found your room comfy and quite. The Best Western Plus Mesa wants to be the place where our guests can relax and feel at home. Please be sure to let our staff know the next time before you check in that your room felt small, depends on our availability but they should be abele to give you a bigger room. We appreciate your feedback and look forward to your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Location convenient close to freeway

Posted 20-Sep-2017
Although the hallway and my room / bathroom could've been cleaner, it suited my need. The carpet needs cleaning or replacing and the tub didn't appear to be cleaned. But overall it was a good experience and relatively quiet
Comment from Hotel Management
20-Sep-2017 by jovanapoljasevic, Hotel Management
Hi Jeani, Thank you for your positive feedback on the Best Western Mesa! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts paid off on your last visit. I will make sure to forward your compliments to the right teams. Please feel free to introduce yourself to me the next time you come in, and I will make sure you receive the superior treatment you deserve. Hope to have you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveller

Restful sleep

Posted 18-Sep-2017
Pros: Staff was great and friendly
Cons: n/a
Location: lots of stuff near by, about 5 blocks away so it wasn't too bad. Close to freeway
I was able to sleep more than 4 hours. I am never able to sleep when I travel but I fell asleep very quickly. Room was not stuffy.
Comment from Hotel Management
19-Sep-2017 by John Fewer , Hotel Management
Restful Sleep, Its so very nice to read that you got more then 4 hours of sleep! Thank you for giving us a great review and rating. We hope to see you again very soon. Best, John Fewer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from texas

Pet friendly

Posted 08-Sep-2017
Close to freeway. Clean, convenient rooms. Good value. Super nice to be able to travel with Fido.
Comment from Hotel Management
22-Sep-2017 by jovanapoljasevic , Hotel Management
Thank you for your positive feedback on our hotel! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts paid off on your last visit. Please feel free to introduce yourself to me the next time you come in, and I will make sure you receive the superior treatment you deserve. Hope to have you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from jersey

Very nice and quiet

Posted 23-Aug-2017
Hotel was very nice and quiet. Breakfast was also good.
Comment from Hotel Management
03-Oct-2017 by John , Hotel Management
Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Aug-2017
I was happy. Bed was comfortable. Location is perfect distance from airport and close to restaurants.
Comment from Hotel Management
03-Oct-2017 by John , Hotel Management
Thank you for your visit and your positive feedback and the Great Rating on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager
4 out of 5
by A verified traveller

Posted 19-Aug-2017 on Hotels
Comment from Hotel Management
03-Oct-2017
Thank you for your visit and your positive Rating on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager