Dirty and oudated
Room was dirty! Hair all over bathtub as well as bathroom floor. Carpets were filthy. Vaccuming was minimal. Toilet had the light brown mold growing, sure indicator it had not been cleaned in some time. Bath walls had shampoo or condotioner sqirts on tile from previous customers. Beds were hard as rocks. You definitely get what you pay for.
Comment from Hotel Management
25-Jun-2018 by Kiana Escalante, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Front Office Manager
BestWestern Plus Mesa