Exterior

Reviews of Hotel Museu

3 out of 5
Hotel Museu
Rua Dr Afonso Costa No: 112, Mertola

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 189 reviews" "
Rating 8 - Good. 87 out of 189 reviews" "
Rating 6 - Okay. 17 out of 189 reviews" "
Rating 4 - Poor. 2 out of 189 reviews" "
Rating 2 - Terrible. 3 out of 189 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Location
Stayed 1 night in Mar 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and good location
Stayed 1 night in Nov 2023

10/10 Excellent

Gudrun

Travelled with partner
Liked: Amenities
Great location in Mertola, walking distance to castle. Nice views of the river. Staff was super friendly
Stayed 1 night in Oct 2023

8/10 Good

CHRISTINE

Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel at a good price with lovely staff. Excellent location and friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased to have returned.
A return trip after a few years. Enjoyed stay even more than the first time. Which is good because we have frequently recommended this hotel to other people ! Delightful riverside spot
Stayed 1 night in May 2023

6/10 Okay

Judith

Stayed 1 night in May 2023

10/10 Excellent

Valentin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything
Stayed 1 night in Apr 2023

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sound proofing between room very poor and problematic.
Stayed 2 nights in Feb 2023

4/10 Poor

Donna, Williston

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing experience. The walls were paper thin. The room was bare minimum, bad bed, pillows rock hard. Could hear water draining from the rooms above all night, and there were rat droppings on the patio. Only plus was the location.
Stayed 1 night in Feb 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel, lovely area.
Stayed 1 night in Feb 2023

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinating archeological history discovered during the building. Fantastic salads and toasted sandwiches available and a comfortable lounge/dining room in which to eat. Good wine and beer options too
Stayed 2 nights in Feb 2023

10/10 Excellent

Bruce

Stayed 1 night in Jan 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice place with a beautiful castle on top of the hills Nice a clean hotel Front desk plays several roles and due to that we waited 5-8 minutes for her to come because she was preparing dinner fue others customers Hotel 100% clean and convenient
Stayed 1 night in Nov 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient modern hotel with parking.
Very modern recently constructed hotel. The centre of town is a steep 5 minute walk up steps or a ramp. A gentler walk is available up the road. Lively views over the river.
Stayed 1 night in Oct 2022

10/10 Excellent

Lynn

Stayed 1 night in Oct 2022

10/10 Excellent

Aleksander, Lawrenceville

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Mertola, interesting place, great pool and breakfast.
Stayed 2 nights in Sep 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and staff. Parked our motorcycles on car park which felt safe. Noisy at night though with slamming doors and other noise
Stayed 2 nights in Sep 2022

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Mertola with fantastic view of the river
Modern hotel with lovely view of the river. The main part of the town is up the hill from the hotel. There is a nice area to sit and a pool out front. Room, which was a little small, had good air conditioning and WiFi and TV with lots of English channels. There is a useful bar/ cafe outside. A fairly small modern hotel in a good position.
Stayed 1 night in Jul 2022

10/10 Excellent

Timothy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base to explore Mertola
Hotel Museu is a great base from which to explore the astonishing town of Mertola. It has an archeological excavation on the ground floor - just opposite our bedroom - and gets you into the right vibe immediately. Good breakfast buffet and well tended small swimming pool. Comfortable and well appointed room. Many good dining options within easy walking distance.
Stayed 2 nights in May 2022

10/10 Excellent

tom

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, helpful staff. Very clean and quiet. Just far away enough from the busier spots to be quiet, but close enough to get everywhere quickly.
Stayed 3 nights in Apr 2022

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views across the river, rooms a good size, but not very soundproofed. Reception staff helpful and friendly.
Stayed 2 nights in Nov 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite Was Fantastic—Luxe Sleeping on Roman Ruins!
I loved EVERYTHING! The staff was lovely. The modern hotel is built on Roman ruins—with a museum right in the lobby! Utterly cool! The hotel overlooks the river and my room was fantastic! Beautiful, comfortable, four poster bed, small living area, windows and shimmering white gossamer sun drapes, very nice shower and bathroom, small private patio overlooking the river and up to the castle. First rate breakfast—eggs, muesli, fruit, plus Iberian standards. I loved this place—I could have stayed for a week! Dreamy!
Stayed 1 night in Nov 2021

10/10 Excellent

Sarah

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the river, and by Mertola old town. Very easy to drive/park.
Stayed 1 night in Apr 2021

10/10 Excellent

ROSEMARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay nice friendly staff always helpfull
Stayed 3 nights in Sep 2020

10/10 Excellent

Nassim, Algiers

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel to visit the lovely city of Mertola
Stayed 1 night in Aug 2020

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flooded with light
Modern functional hotel, in a great location and with ancient ruins in the basement. Rooms comfortable and spotless and filled with light. Great in the less sunny parts of the year. Total bargain and Mertola is well worth a couple of days stopover.
Stayed 2 nights in Feb 2020

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, need to sort bar service!
Nice hotel, modern and well equipped. Let down by service.....constantly waiting for someone to serve drinks!!
View towards the bridge from the riverside below the hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Mainemal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing on-site archaeological ruin that complements others in Mértola.
Stayed 2 nights in Oct 2019

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in excellent position
Excellent position. Lovely pool with view of river. Good parking. Good breakfast. Rooms modern and fine, a bit like an Ibis style. Way walk to the town area, where there are nice cafes and restaurants.
Stayed 1 night in Jul 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Mertola
Overall nice place and clean and perhaps one of the nicest hotels in the town. Felt a little nickel and dimed with breakfast being an add on and pool towels costing extra.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
The hotel was very clean and in a great location. The ruins inside the hotel were a great feature.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful during check in. The room was immaculate. They have a beautiful looking pool, but we did not get a chance to enjoy it, since the temp was in the high 90s F during our stay. It was close to the old town. We would recommend this place.
Stayed 1 night in May 2019

8/10 Good

LaLa, Houston, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance to museums. I did park for free at the round about and walked to the hotel. There was some parking at the hotel where you would be on a narrow road going both directions on a steep hill.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good view of the old town and the river from our room, helpful staff, restaurants quite near (several within 10 minutes walking distance), room clean and spacious enough, breakfasts perfectly adequate. Overall it did the job for us and good value for money.
Stayed 3 nights in Mar 2019

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Very nice place to stay.Friendly with superb views from our balcony. Mertola and surrounds are we'll worth visiting.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Museu
Great location. View of the river from the hotel was spectacular. Only negative was the bed, which was a tad uncomfortable
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise
This is a small boutique hotel very close to the river so most rooms have river views. During our first stay we had a corner room with a lovely big bathroom. When we returned for a second stay, we had a smaller room but it was still comfortable. The staff is helpful and quite flexible with special requests. It was also very cheap to have tea, coffee and a beer at the bar or patio. Morning breakfast was in another building, just a hop across the yard. It was not a big spread but what they do have is of good quality. We especially loved the croissants. We were also recommended some very nice restaurants by the front desk staff. We went to one particular favourite three times!!!
Stayed 2 nights in Sep 2018

10/10 Excellent

Amanda, New Brunswick, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our one night stay and found the staff very pleasant and helpful. Upgraded our room To a balcony room very easily! Nice view and well located. Okay breakfast - would recommend!!
Stayed 1 night in Sep 2018

10/10 Excellent

G J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very enjoyable the only minus point was the breakfast could have more choice, when busy running out and not replacing breakfast items, very limited.
Stayed 3 nights in Oct 2017

10/10 Excellent

Janet, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Nice boutique hotel. The museum is an unique feature. The location of the hotel is close to the clock tower and castle. Hotel is well maintained and staffs are friendly.
Stayed 1 night in Jul 2017

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Chose this because it was between Algarve and Evora. Not an exciting town but the castle on the hill is lovely at night and worth the climb. Hotel is nice but bed was very firm. Nice breakfast and good value for the price.
Stayed 1 night in Jun 2017

6/10 Okay

Alyson

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Check in was very slow. Room was clean and tidy if a little compact. We had views of the castle if you put your head out of the window. Breakfast was adequate nothing special. Good value for the money

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by the river.
Very nice stay with everything we needed. Breakfast was great. The room had plenty of space. The only bad part for me was the really hard mattress....not my preference. We could walk to some great sightseeing and nice restaurants.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

K& S, UK

Good location nice views
Good points- views, location,parking. WIFI in the room. Opertunities to improve -no tea making facilities in the room, breakfast very basic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location overlooking river
Good restaurants nearby, terra utopica and tamije, both open at 1930 which is ideal for anglo saxons! River cruises and canoes can be hired. There are many museums in the castle including an interesting spinning and weaving cooperative.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lisey, Chelsea, Que

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from balcony
Stayed at this hotel for 3 days while bird watching in the area of Mértola. From our balcony we enjoyed watching kayaking and paddle boarding along the river below. Very nice breakfast was served in Beria Rio next door. Limited wifi from our room 302 but better wifi when having breakfast at the Beria Rio. Nice little reading area in the room but would require more lighting in the evening. Would stay here again.