Ratings based on 64 Verified Reviews

4.2 out of 5
77% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller from Australia

Nice location, ok facilities, unremarkable service

Posted 18-Jun-2018
Large resort, one minute walk from a beautiful and busy beach. Buildings are relatively new and grounds are very neat. Drinks are standard, food disappointing even for all inclusive standards, probably it’s biggest let down. Our room was mostly clean, very dated (‘Jacob was here 2000’ very obviously scratched onto the inside one of the kitchen cupboards is a giveaway). In summary great and beautiful location, resort staff mostly indifferent to your presence (wait staff severely overworked) and food was ordinary. Very clean pools. Was a nice enough experience but we’ll look elsewhere next time.
4 out of 5
by a verified traveller

Posted 17-Jun-2018
Nice& clean close to beach,very friendly staff.,very attentive
5 out of 5
for Families
by a verified traveller from Slovakia

Posted 21-Jul-2016
Pros: Location, architecture, facilities
Cons: review hotel policy regards to inflatable / floating devices for kids in pools - not allowed so children are not fully satisfied
good location, all you need just few steps to go, quite and comfortable
5 out of 5
for Families
by a verified traveller from Stockholm

Recent Stay at Punta Prima, Menorca

Posted 13-Jul-2014
Pros: High Quality food and drink for all inclusive Good entertainment for Kids Great Staff. Nice relaxing ambiance.
Cons: More streamlined check in procedure. They charge for safe hire. I dont like this in any hotel. However, on an all-inclusive it gives a bad impression
Location: Not too much nearby, just a few shops and restaurants. If you want to do anything outside hotel then a taxi or hire car will be required.
Just back from 11 days stay here. Family of four with 2 children aged 7 and 6. This is our second visit and it is highly recommended if you want a family holiday to relax. If you want to sit by the pool and have a few activities within an all inclusive offer this is the best we have visited. Staff on the whole are excellent. Attentive, enthusiastic and with a happy disposition. Facilities are very good and well maintained. I would not recommend for young couples, but for family it has everything you need. All- Inclusive. We have been on three all inclusive deals over last 4 years and this is by far the best. Drinks are all branded so you do not have to put up with the local brand spirits and beers as we had to at other places. Food is of high quality and plentiful. If you stay for more than one week be aware the menu is based on weekly rotation. So week 2 will be same as week 1. Only negative was it took a little while to check in on arrival. Not major but after travelling for 6 hours you just want to get to your room. In retrospect if this is only fault I could find then its very minor. Not much to do outside the hotel, a small row of shops and bars a 5 min walk away, but this is not a party area so if you want a bit of life then look elsewhere. Evening entertainments were OK with external acts twice a week. Entertainment staff on site are very good and work incredibly hard. However a bit more variety on evenings would be appreciated.
4 out of 5
by Paulo Martins from Portugal

Almost perfect

Posted 12-Jun-2014 on Hotels
Excellent in every respect, from friendliness at all times to quietness at night to quality of services. Access to the beach is not so comfortable as in other places right on the beach, since the Punta Prima beach is some ten minute walk away, but that was not a problem for us. The only problem, and a big one for me, was the lack of reliability and quality of the Wifi Internet access. It is dearly paid and is available only on common areas but, in spite of this, it was quite low in speed and broke frequently when I used it. An issue to be urgently looked at in an otherwise excellent resort.
5 out of 5
for Families
by Gerrym from London, UK

Definitely worth a Punt

Posted 17-Jul-2013
Please note: review of stay in June 2012 but should still prove useful. Though Punta Prima is large complex it doesn't feel faceless and impersonal. When we arrived it was late but the hotel had laid on a cold buffet – a very nice and welcoming touch. Now, at the time of our stay our room was certainly not 4 stars...and probably hadn't been for the last few decades. But I was informed that a discreet refurbishment programme was underway. There is little outside of the resort, but Menorca is so accessible (hire car) and easy to get around that it makes no difference whatsoever. Overall: nice pool area; Great buffet food; Fun evening entertainment from the ‘animation’ team; Friendly staff. I’m not normally an AI fan but this place works. My young son loved it. Great hotel. Lovely Island. Recommended!
5 out of 5
for Families
by Adam

Great Holiday

Posted 15-Aug-2012 on Ebookers
Don't worry, everything at this hotel is fine as long as you are looking for a 5 star family holiday. Food great, staff friendly atc etc.... go have a great time. I will be returning!
4 out of 5
for Families
by RobFernanda

Lovely hotel on a fantastic Island! Read for an honest review!

Posted 19-Jun-2012 on Ebookers
We stayed here for 11 nights in June 2012. We have a 16 month old baby, and the place was perfect for us as the majority of the guests at the hotel were also with children. The hotel and its grounds are beautiful with a luxurious feel and quality, as would be expected for a 5 star resort. We stayed in a standard apartment (not the Prestige) and on the whole the room was lovely. However we did feel that the decor of the room could do with updating, especially in the bathroom. It was just getting a bit tired and was in need of modernisation to current standards. However this view is subjective and is only our opinion (we have very high standards!) and other guests might disagree. We can't really fault the hotel - the food is really good (although the buffet could do with more variety over the days you will stay), the service is exceptional (especially in the Italian Il Faro restaurant, the staff here really deserve to be praised). The facilities are really really great, lovely swimming pools, great Gym, Tennis, Squash Courts, Spa, kids entertainment. Really this place has everything you need and could want for. We would highly recommend going all inclusive, as for us at least if gave us the break we needed from the regular daily (cooking, cleaning) chores that we wanted to so get away from. One downside that was really quite unacceptable for us is that there is no site-wide Internet Access!! Which for a 5 star resort is totally unacceptable. I know you come on holiday to get away from the daily e-mail grind, but not everyone is that lucky and we wanted to use it to look up places on the Island and plan trips etc. Let me reiterate that there is internet access in the Reception (which you have to pay for separately), but if you want to sit on your balcony, or in the room or by the pool and use the internet, forget it. I work in IT myself and this is so easy to implement across the site that I personally was really miffed that this wasn't a feature. (I'd even install it myself across the site for the Hotel if they asked me!). On the whole the Hotel is thoroughly recommended and I wouldn't hesitate to stay here again, or sing it's praises to other people. The Island is fantastic, the beaches wonderful and the local people friendly and extremely nice. I would recommend you get a hire car and go see the Island properly, don't just sit in the Hotel for your holiday, not unless this is all you want to do of course! There are some amazing beaches to suit every taste and some fantastically beautiful towns and villages and sights. Make sure you go to Del Toro, best view on the Island. Really, highly recommended to all, you will not be disappointed - the grumbles I mention above did not spoil the holiday at all. I hope you have a great time there - we did! Robert and Fernanda.
5 out of 5
for Families
by Michael from North East England

Insotel Club Punta Prima

Posted 10-Jun-2012
Location: Resort built on a hill.
Fabulous hotel, very clean and room excellent. Only downside alot of small children in buggies. We have teenagers. Wish there had been an adult only restaurant.
4 out of 5
for Families
by Craig from UK

Great Family Resort

Posted 07-Jun-2012
Pros: All inclusive good quality family focused.
Cons: When the hotel is near full the service in the restaurants suffers.
Location: 15 minutes from the airport and a couple of minutes walk from the beach,
This was the second year we went to this hotel as we can liked it so much last year.