Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from England


Posted 25-Jul-2016
Pros: Nice modern decor, high standard of professional yet friendly service, and a great entertainment team for kids and adults alike.
Location: The hotel is just a short walk (5 minutes) from Punta Prima beach and resort, where there are a few restaurants and shops.
We stayed on a HB basis in a large family room: essentially two rooms, each with en-suite, flat screen tv and a balcony. We were on the first floor, building 7, with nice view to the swimming pools but not too close that it was noisy. The room decor and furniture was modern and clean, the showers were excellent and the ac system worked very effectively. The beds were made daily and towels were changed daily as well. The swimming pools were nice and clean, as were all of the hotel grounds. We spent most of our time at the kids swimming pool, which was busy at certain times of the day but rather quiet at others. We almost always managed to find sun beds and a parasol on arrival or shortly after. The dining room was nicely decorated and air conditioned, though we often sat outside, under the canopies, and in the evening there was often a lovely breeze coming from the sea. There was a decent choice of food at both breakfast and dinner; we do not eat meat but there was a good selection of vegetarian food and fish at dinner time, including a good selection of salads and fresh fruit. The food wasn't outstanding but it was fresh, kept warm where necessary and mostly tasty. The choice and standard of deserts was high for a 4* hotel. The entertainment team was great, including some truly outstanding evening shows. This hotel exceeded our expectations - with beautiful grounds, great facilities and flawless service we had outstanding value for money and a truly wonderful family holiday.
5out of 5
by A verified traveller from Algeciras

Hotel muy agrable y muy contento con todo

Posted 24-Jul-2016
Han sido unos días muy buenos, todo ha estado muy correcto tanto las instalaciones como el trato del personal como la calidad y la variedad del restaurante, nos sorprende mucho el personal del hotel todos muy preocupados y atentos de los clientes. Para mi un hotel para recomendar y volver.
4out of 5
by A verified traveller

Posted 12-Jul-2016
Più che buona questo è il secondo soggiorno presso questa struttura
3out of 5
by A verified traveller from devon

Good but with limitations

Posted 30-Jun-2016
Pros: Good staff and clean.
Cons: Adults only area's especially around a pool, bar and restaurant..
Location: Mahon, Es Castell and Torret well worth a visit - Hire a car it's very easy to get around in Menorca.
If your looking for a quiet relaxing holiday then .........................don't go here. Overall everything about the hotel is OK but the problem is the number of young children who run around all day and all night, uncontrolled with no supervision or regard for other guest's from their mainly French and Italian parents. There are no adult only area's - the pools are small, shallow and full of kids - entertainment seemed to be aimed at French and Italian families which means that if you are over 12 you won't enjoy it. Food is average, plenty of it but bland and cooked with zero passion or flair,very cheap ingredients, most of the vegetables are either done to death or from a tin, sometimes it is difficult to actually find something you want to eat. The dining room is very large but wherever you sit you will dine to the continuous sound of screaming babies and children. The bars are good with plenty of choice, staff fast and friendly. The hotel lobby bar and terrace is the best place to go as it is a little smarter than the pool bar. The feature Italian restaurant is not worth the effort of going - poor food on a par with the main restaurant but with less children. The management seem to be more interested in removing stray cats rather than trying to control rowdy and very drunk French football fans who, like their children seemed to be able to do whatever they wanted. Overall if you have a young family you may enjoy it but if you want to relax this is not the place.
5out of 5
by A verified traveller from madrid

Genial volver a la Isla

Posted 27-Jun-2016
Pros: la amabilidad del personal el trato y la habitación
Todo muy bien, la habitación del hotel perfecta para ir con niños, repetiremos seguro
4out of 5
by A verified traveller from Dalkeith

Lovely hotel, great food.

Posted 26-Jun-2016
Pros: Nice and central, not far from the airport and Mahon, bus stop nearby.
Cons: Because there are 3 pools, one really needs to be deemed adult only. The reserving of sun beds needs to be policed.
Location: 20 mins from the airport, 22 euros in a taxi, Mahon only 25 mins by bus every hour, nice beach 5mins down the road, supermarkets close by.
Been at this hotel 5 times now and it's a great place to stay, don't go if you are looking for a quiet time by the pool as there are lots of kids, and it does tend to be noisy, but doesn't bother us. The food is excellent and it's very cleAn, the spa is fantastic.
3out of 5
by A verified traveller from Derbyshire

nice hotel with friendly staff

Posted 19-Jun-2016
Pros: Very clean,good quality and range of food with pleasant and helpful staff
Location: Disappointed with the resort as there were only 4 restaurants and 2 supermarket/gift shops. It was necessary to travel to other parts of the island.
This hotel on our visit in June out of school holiday time was 75% full of families with young children aged under 5 years and unfortunately a very large number of these children were very noisy and unruly for all of our 11 day stay..
5out of 5
by A verified traveller from London


Posted 16-Jun-2016
Great hotel for young familys. Separate splash pool for the kids in the sports club area. Very close to the beach and with interconnecting rooms you can still have your own evening with little ones.
4out of 5
by A verified traveller from Hertfordshire

Good hotel for families

Posted 29-May-2016
Pros: The pools and the water park area (which is now just for hotel guests, not open to the public as I had read elsewhere) are lovely. The food is good.
Cons: I would like tea & coffee making facilities in the rooms and free use of the room safe.
Location: Very close to the beach, local shops and bars and restaurants. Also convenient for the bus into Mahon.
Three generations stayed here, the family room with a linked bedroom for the kids was ideal, while Grandma & Grandad were in a separate block, close enough to babysit on occasion but far enough to get a good nights sleep. The rooms were fine, but I would have liked tea making facilities in the room, and I've never stayed in an hotel which charges for a key to the room safe. The rooms were cleaned daily, plenty of clean towels were provided. We stayed on a half board basis, the food choices were excellent, after a big breakfast no one wanted much for lunch. Dinner was always very good. The water play area, the pools and bars were spotless, the staff were always helpful, especially with the children. I didn't use the spa - maybe next time?
Comment from Hotel Management
04-Jun-2016 by Guest Experience Manager, Hotel Management
Dear Guest: I first wanted to thank you for taking a few minutes to share your experience at the hotel Barcelo Pueblo Menorca. On the one hand we would like to clarify you that although in our country is not a requirement to have tea amenities in the rooms as standard, we understand that there are guest who want it and it is for this reason they are available to rent in our reception desk. Likewise the safe is an extra that we provide our guests for security reasons. We truly appreciated your kind comments about our Restaurant Buffet Tramuntana. We are very happy to know that you like the breakfast and dinner choice in half board. Furthermore, i am glad to share your lovely words with the entire team of the hotel. We really appreciated your kind opinion about our cleaners services, our employees’ professionalism, the positives comentaries about our pools and that you find our water park area lovely. The entire team and I are looking forward to welcome you back soon to continue enjoying unique experiences with us. Kindest regards, Best regards, Patricia Giles
4out of 5

This traveller left a rating score only Posted 21-Oct-2015 on Hotels