Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of ARTIEM Audax - Adults Only

4.5 out of 5
ARTIEM Audax - Adults Only
Urb. Serpentona, Cala Galdana, Ciutadella de Menorca, Menorca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 294 out of 424 reviews" "
Rating 8 - Good. 100 out of 424 reviews" "
Rating 6 - Okay. 19 out of 424 reviews" "
Rating 4 - Poor. 6 out of 424 reviews" "
Rating 2 - Terrible. 5 out of 424 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, the pool , the staff and the bike hire facility
Stayed 5 nights in Oct 2023
Response from Javier Martínez, General Manager on 27 Nov 2023
Dear Karen,Thank you for sharing your review.We're delighted that the proximity to Cala Galdana beach, our swimming facilities, the attentive service from our team, and the bicycle rental service contributed positively to your stay. It's wonderful to know that these aspects of our hotel met your expectations and enhanced your visit. We're committed to providing a memorable experience for our guests, and your satisfaction is a testament to our efforts.It would be a pleasure to welcome you back. Best wishes,Javier Martínez, General Manager

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to ocean and coves. We were able to take the trail right outside the hotel to two small private quiet cove beaches. The views were stunning. A once in a lifetime adventure!! The location is amazing.
Stayed 3 nights in Oct 2023
Response from Javier Martínez, General Manager on 26 Oct 2023
Dear guest, thank you for taking the time to share your wonderful experience at our hotel.We are thrilled to hear that you enjoyed our prime location near the ocean and coves, and that you had the opportunity to explore the beautiful trails and private beaches in the area. It's fantastic that you found the views stunning and your adventure to be a once in a lifetime experience. We would be delighted to welcome you back for another memorable stay. Warm regards,Javier Martínez, General Manager

10/10 Excellent

Bruce M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located to explore Menorca. Very scenic location. Service staff are very helpful and friendly. Very slow public internet in the evenings. First class breakfast and dinner buffets. Strong practical emphasis on environmental conservation and sustainability while encouraging strong guest participation.
Stayed 5 nights in Oct 2023
Response from Javier Martínez, General Manager on 23 Oct 2023
Dear Bruce,Thank you for taking the time to provide your feedback.We are delighted to hear that you enjoyed our scenic location and found our staff to be helpful and friendly. It's great to know that our breakfast and dinner buffets met your expectations and that you appreciated our commitment to environmental conservation and sustainability.We apologize for the slow public internet in the evenings and assure you that we are constantly working on improving our services. We hope that the overall positive aspects of your stay outweighed this inconvenience.We hope that we have the pleasure of welcoming you back. With very best wishes,Javier Martínez, General Manager

10/10 Excellent

Bryan

Stayed 6 nights in Sep 2023
Response from Javier Martínez, General Manager on 16 Oct 2023
Dear Bryan,Thank you for such a positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Kind regards,Javier Martínez, General Manager

8/10 Good

Johnathan

Liked: Property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Javier Martínez, General Manager on 20 Sept 2023
Dear Johnathan,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back.Kind regards,Javier Martínez, General Manager

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Javier Martínez, General Manager on 14 Sept 2023
Dear Nicholas,Thank you for this kind review.Thanks for the good review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to seeing you again on another occasion.Best wishes,Javier Martínez, General Manager

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and surroundings. The hotel sits right near the beach, hiking routes, and local shops and restaurants. Upon entering, you're greeted by a stunning reception area and friendly staff. Our room was ready for us even though we arrived early. Our room was clean and tidy, although nothing extraordinary. Our balcony overlooked the trees and white villas and was a good size, with chairs, a table, and drying rack (very useful). The bed was a great size and extremely comfortable. We got a great nights' sleep! Our room included a safe and mini bar. Be warned that the glass bottles of water are NOT free (which we thought they were). The bathroom was a great size and included complementary shower gel and shampoo, which was very nice. You're provided with beach towels and we were given three tokens to exchange these during the week we were there. This is because the hotel is sustainable and encourages you to reuse towels. We found this was sufficient for the week, even though we used the towels every day, even on the beach. The pool area is lovely and you could always find a bed, even on busy days. We really enjoyed the breakfasts, which had a wide array of foods - as a vegetarian, I found there was always something to eat. We also ate a lot at The View bar. The cocktails were especially nice! However, there was definitely a black fly problem and could have done with something to deter them, like citronella candles. The staff were very friendly and helpful.
Stayed 7 nights in Sep 2023
Response from Javier Martínez, General Manager on 14 Sept 2023
Dear Al,Thank you for such a great review.We are delighted to hear that you enjoyed our beautiful location, the stunning reception area, and the friendliness of our staff. It's great to know that you found our room clean and comfortable, with a nice balcony view. We appreciate your kind words about our sustainability efforts and the beach towel system. It's also wonderful to hear that you enjoyed our breakfast selection and the cocktails at The View bar.We will take your feedback into consideration. We also appreciate your suggestion regarding the black fly issue at The View bar and will look into possible solutions, such as citronella candles.We look forward to welcoming you back on your next visit.Best wishes,Javier Martínez, General Manager

4/10 Poor

Maria

Travelled with group
Disliked: Amenities, property conditions & facilities
This is not a 4 star hotel, it's 3 star at best. Very basic, bare bones. The phone in my room didn't function and was never addressed by the staff even after multiple requests. I had to go to the front desk to place a room service order. There is no mini-bar, so this was the only option for a drink an snack when we checked in. They would not deliver a bottle of cava to the room; I was told to go to the bar and get it myself. The restaurant had the atmosphere of a cafeteria and the food was pretty bad. My friend liked her black cod with miso, but our appetizer and my risotto were both inedible. Although this is an adults-only hotel, there were kids screaming and playing in the water directly in front of my balcony. The pool area looked nice, but it was not enough to make up for the negatives. I had booked here for 3 nights but checked out after the first night and went to a nicer hotel.
Stayed 3 nights in Sep 2023
Response from Javier Martínez, General Manager on 13 Sept 2023
Dear Maria,Thank you for taking the time to share your feedback.We are sorry to learn that your stay did not meet your expectations. We apologize for the inconvenience with the phone in your room and the room service experience. Our team is always available to address any issues and ensure a comfortable stay for our guests and our in-room dining department operates from 9h00 to 23h00.Regarding the presence of children near your balcony, our hotel is an adults-only property and I can assure you no kids are allowed in here under the age of 17. We appreciate your feedback in general. We continuously strive to improve our services and offerings. Kind regards,Javier Martínez, General Manager

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- service, location and facilities
Great hotel and location. The rooftop pool area was lovely with views over the sea and bay and plenty of sunbeds and a good bar area for sunset drinks and post dinner dancing. Breakfast buffet was good and staff always attentive. Otherwise mainly went out into the little resort where there were lots of good restaurants with wonderful fresh fish and seafood. The indoor pool and spa had a good selection of massaging water jets and heat treatments and felt really new ( as did the hotel) and we had 2 very relaxing full body massages. All in all an excellent hotel with very good service.. highly recommended.
Stayed 5 nights in Aug 2023
Response from Javier Martínez, General Manager on 14 Sept 2023
Dear Jane, Thank you so much for these kind comments about your stay.We are thrilled to hear that you enjoyed our rooftop pool area with its stunning views over the sea and bay, as well as the attentive service from our staff. It's great to know that our breakfast buffet met your expectations and that you had the opportunity to explore the local restaurants offering fresh fish and seafood. We're also delighted that you found our indoor pool and spa facilities to be modern and relaxing, and that you had a pleasant experience with our full body massages.We look forward to seeing you again on your next stay.Best wishes,Javier Martínez, General Manager

10/10 Excellent

Diana Karina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time visiting the Artiem Audax hotel and we love it! The hotel is super close to the gorgeous Cala Galdana, the staff is friendly and attentive, the food is delicious, the rooms and facilities are clean, spacious and well maintained. We would recommend it to anyone visiting Menorca.
Stayed 6 nights in Aug 2023
Response from Javier Martínez, General Manager on 14 Sept 2023
Dear Diana,Thank you for this kind review about your recent visit.We are thrilled to know that you enjoyed your second stay with us and appreciated our close proximity to the beautiful Cala Galdana beach. It's great to hear that our friendly staff, delicious food, and well-maintained rooms and facilities contributed to your satisfaction. Your kind words serve as a motivation for our team to continue providing exceptional service to our guests.We look forward to welcoming you again. Best regards,Javier Martínez, General Manager

10/10 Excellent

laura qing, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has good facilities but we feel the indoor pool, steam room and jacuzzi etc should be offered free to hotel guests.
Stayed 7 nights in Aug 2023
Response from Javier Martínez, General Manager on 30 Aug 2023
Dear Laura, Thank you for sharing this feedback about your recent stay.We are delighted to hear that you appreciated our facilities and found our hotel to be in excellent condition. Our team takes pride in providing top-notch service and ensuring our guests have a comfortable stay with all the necessary amenities.We understand your concern regarding the indoor pool, steam room, and jacuzzi. Please note that these facilities are part of our Blue Spa, which offers a range of treatments and services at an additional cost. We believe this allows us to maintain the high quality of our spa facilities and provide a more exclusive experience for our guests. However, we do have an outdoor pool available for all guests to enjoy at no extra charge. We apologize if this caused any inconvenience during your stay and appreciate your feedback.We hope to welcome you back.Best wishes,Javier Martínez, General Manager

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotels offers so much, it’s so peaceful and relaxing. The staff are lovely and very helpful, views are wonderful. Everything was spotless. Breakfast was a buffet that had a selection of everything. I would definitely go again.
Stayed 3 nights in Jun 2023
Response from Javier Martínez, General Manager on 10 Jul 2023
Dear Lisa,Thank you for such a positive review.We are pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.We look forward to seeing you again soon.All the best,Javier Martínez, General Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Javier Martínez, General Manager on 5 Jul 2023
Dear Andrew,Thank you for your review.We are pleased that we were able to meet your expectations.We look forward to seeing you on your next visit.Kind regards,Javier Martínez, General Manager

10/10 Excellent

Gonçalo

Travelled with partner
The hotel is superbly located at a walking distance from the beach. The pool is nice and provides a view to the bay. We selected a room with sea view and it was great.
Stayed 4 nights in Jun 2023
Response from Javier Martínez, General Manager on 3 Jul 2023
Dear Gonçalo,Thank you for your review.We are thrilled to hear that you appreciated our prime location, just a short walk from the beach. It's great to know that you enjoyed our pool area and the lovely view of the bay it provides. We're also glad that you were satisfied with your sea view room, as we strive to offer a variety of room options to cater to our guests' preferences.It would be an absolute pleasure to welcome you again in the future. Best regards,Javier Martínez, General Manager

10/10 Excellent

Gail Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location… wow on the doorstep of walkway to the beach, coastal path, jetties for boat trips, taxi ranks to go exploring, restaurants in every direction and a super supermarket for snacks and drinks across the road. Views from the pools were beautiful. Staff were fantastically friendly and attentive and the hotel is immaculately clean, well laid out and our room was great. We were on B&B basis and the variety of food at breakfast set us up for the day. Lovely hotel.
Stayed 7 nights in Jun 2023
Response from Javier Martínez, General Manager on 29 Jun 2023
Dear Gail Elizabeth,Thank you for this great feedback about your recent stay.We are thrilled to hear that you enjoyed our prime location, with easy access to the beach, coastal path, boat trips, and various dining options. It's great to know that the views from our pools added to the beauty of your stay. Our Freshpeople take pride in providing friendly and attentive service, and we are glad that you found our hotel to be immaculately clean and well laid out. We're also happy to hear that our breakfast selection met your expectations and set you up for a great day of exploring.We look forward to the pleasure of seeing you again in the future. Kind regards,

6/10 Okay

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Javier Martínez, General Manager on 16 Jun 2023
Dear Bethany,Thank you for sharing this feedback about your recent stay.We appreciate your recognition of our team's excellent service.We hope you will give us another opportunity to deliver an improved experience on your next stay.Kind regards,Javier Martínez, General Manager

10/10 Excellent

TIZIANO JORGE MACARRON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Javier Martínez, General Manager on 29 May 2023
Dear Tiziano,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We hope to welcome you back.Best wishes,Javier Martínez, General Manager

6/10 Okay

Marcus

Disliked: Cleanliness
Stayed 3 nights in May 2023
Response from Javier Martínez, General Manager on 15 May 2023
Dear Marcus,Thank you for this review of your recent stay.We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.It would be a pleasure to welcome you back on another occasion. Kind regards,Javier Martínez, General Manager

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Javier Martínez, General Manager on 11 May 2023
Dear Neil,Thank you for taking the time to share your opinion with us.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Javier Martínez, General Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent adult only hotel
Staff friendly , hardworking and helpful Food excellent, hotel well maintained and extremely clean and tidy Excellent environmentally friendly hotel Excellent location just a few steps from the beach, supermarket and car park etc Would definitely return Only slight issue we had due to the time of year we visited was air conditioning was still in winter mode and reception informed us they had no control over when it was switch to summer mode we could not cool the room enough for us at night. Due to the side of the building we were on leaving the balcony door open at night partly solved this but then we noticed a little noise early in the morning by deliveries, refuse collection and traffic in the street below sometimes
Stayed 7 nights in Apr 2023
Response from Javier Martínez, General Manager on 16 May 2023
Dear Ivan,Thank you for your review.We are thrilled to hear that you found our staff friendly, hardworking, and helpful. It's also great to know that you enjoyed our excellent food and appreciated our commitment to maintaining a clean and environmentally friendly hotel. Moreover, your kind words about our prime location near the beach, supermarket, and car park are also much appreciated.However, we apologize for the inconvenience you experienced with the air conditioning being in winter mode during your stay. We understand that this may have caused some discomfort at night. Thank you for bringing this to our attention, and we will take note of your feedback to ensure a more comfortable experience for our future guests. We're glad that leaving the balcony door open provided some relief, although we're sorry to hear about the noise from the street below.We look forward to the pleasure of seeing you again in the future. Kind regards,Javier Martínez, General Manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Javier Martínez, General Manager on 11 May 2023
Dear Robert,Thank you for your positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Javier Martínez, General Manager

10/10 Excellent

Belinda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms quite spacious with fantastic shower and very comfortable beds. Terrific view over the bay. We stayed on the 7th floor. Rooms kept very clean. Breakfast has a choice for everyone, the staff are extremely friendly and always have a smile on they’re faces all day everyday. Plenty of sun loungers round the pool.
Stayed 8 nights in Apr 2023
Response from Javier Martínez, General Manager on 4 May 2023
Dear Belinda,It was a pleasure to receive this great review.We are thrilled to hear that you enjoyed the spacious rooms, fantastic shower, and comfortable beds. It's also great to know that the view over the bay from the 7th floor added to your experience. We take pride in maintaining the cleanliness of our rooms and are glad that yours met your expectations.Likewise, it's delightful to know that our breakfast offerings catered to your taste and that our friendly staff made a positive impact on your stay. Equally, we also appreciate your kind words about the availability of sun loungers around the pool area.We look forward to welcoming you back. Best regards,Javier Martínez, General Manager

10/10 Excellent

olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Great breakfast and friendly staff. Spa experience did not quite meet the expectations and should be included in the package.
Stayed 7 nights in Apr 2023
Response from Javier Martínez, General Manager on 27 Apr 2023
Dear Olga, Thank you for sharing this feedback about your recent stay.We are delighted to hear that you enjoyed our beautiful location and friendly staff. Your kind words mean a lot to us, and we are happy that you had a pleasant stay.However, while the spa is not included in all packages, we strive to provide a relaxing and rejuvenating experience for our guests and will take your feedback into consideration.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Javier Martínez, General Manager

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
We loved it! So relaxing, hotel is beautiful. Right next to the beach, boat trips nearby and local restaurants all lovely. Restaurant in hotel really great for breakfast. We had dinner there one night but preferred the local restaurants instead. Went end of April, lovely weather, but windy at times but T-shirt and shorts the entire stay. Staff really lovely and helpful, overall a great holiday
Stayed 7 nights in Apr 2023
Response from Javier Martínez, General Manager on 24 Apr 2023
Dear Katie,Thank you for taking the time to let us know your opinion of your recent stay.It's a great pleasure to receive your kind comments and we are delighted that you had a memorable experience with us. We appreciate your mention of the excellent service provided and that our high standards met with your approval. Our team is always prepared to go the extra mile to ensure the comfort of our guests.We look forward to welcoming you back. Best regards,Javier Martínez, General Manager

10/10 Excellent

William, La Nucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a great week stay at the hotel. Professional staff at the front desk and friendly staff throughout the hotel. Breakfast was excellent and well appreciated. The chef “Carlos” was awesome and deserves special mention due to his attention to details. A great omelet technique with professionalism! The only issue as an “adult Guest” was the lack of ambiance in the lounge/bar areas of the hotel. It’s clinical and lacks the essentials of a four star hotel for “adults only” the old tv entertainment showing home shopping network peddling is inappropriate! In particular when the lounge lacks proper music or programming for adults. A Champions League Games on two nights and we had to go around the corner from the hotel to watch a game at a classless bar? If the social director for the hotel exists; they failed to realize a proper environment needs to exist for adults. Otherwise let the children be the entertainment! Thank you!
Stayed 7 nights in Apr 2023
Response from Javier Martínez, General Manager on 24 Apr 2023
Dear William, Thank you for this review of your recent stay.We are delighted to hear you appreciated our professional and friendly staff and that you enjoyed our excellent breakfast.However, we apologize for any inconvenience you experienced at the bars. We understand the importance of providing a suitable environment for our adult guests and will be considering your feedback. We aim to provide fun experiences and memories for our guests to take home with them.Thank you again for letting us know. Kind regards,Javier Martínez, General Manager

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything high quality, good location, great food and very friendly staff.
Stayed 7 nights in Apr 2023
Response from Javier Martínez, General Manager on 10 Apr 2023
Dear Helen,Please accept our thanks for your kind review regarding your stay.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our convenient location, your dining experience and our staff.We look forward to welcoming you back on a future occasion.Best regards,Javier Martínez, General Manager

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No air conditioning
No air conditioning :( Went in late March, inside the room was 83+ degrees (28 degrees Celsius). Tried to turn on the air conditioning but staff said they don’t have it. Gave us a fan instead and asked us to open the window for the breeze. Uncomfortable. I pay for a 4+ star hotel to at least get air conditioning, especially since hotels.com and the hotel website say it provides it. Hotel does have an incredible view at least.
Stayed 6 nights in Mar 2023
Response from Javier Martínez, General Manager on 7 Apr 2023
Dear Javier, Thank you for this review of your recent stay.It is rewarding to read that our spectacular views lived up to your expectations!On the other hand, we are sorry to read you felt uncomfortable with our temperature policies. The temperatures in Menorca during your stay were 9º min. and 17º max. Celsius (48º min. and 64º max. Fahrenheit). It is true that at noon the temperature in your room is hotter due to the fact that that room is facing the sun, but the outside temperature is still cool during the day and cold at night, that is why when we offered you a superior room not facing the sun which interior temperature did not exceed 19º Celsius / 66 Fahrenheit and you did not want to move, we offered you the fan and recommend opening the window a little during the hottest time of the day (we remember that the outdoor average temperature during the day was about 14º Celsius / 57º Fahrenheit).We understand that the temperature issue is very delicate as everyone has a personal preference, but with the commented outdoor temperatures range our policies and measures to tackle air pollution and our commitment with the environment we do not allow ourselves to turn on the mechanism of air conditioning in the hotel, and we always offer non-polluting alternatives to our guests.We do hope that this experience will not deter you from considering Artiem Audax Hotel for your future visits and allow us the opportunity to restore your confidence in our hospitality.Best regards,Javier Martínez, General Manager

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place!
Cannot fault anything. Staff were incredibly helpful polite and always pleasant. Rooms were spotless and very comfortable. Facilities and food was amazing. Only negative is i wish we had stayed longer.
Stayed 4 nights in Mar 2023
Response from Javier Martínez, General Manager on 6 Apr 2023
Dear Neil, Thank you very much for this kind review.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to seeing you again in the future.Best regards,Javier Martínez, General Manager

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent and if you have a room facing the bay it has awesome views. The town was shutting down at the end of season so places to eat became limited but the cost was really low. The spa is top class also.
Stayed 4 nights in Oct 2022

10/10 Excellent

Barbara, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I celebrated our 37th wedding anniversary with a two week trip to Spain. While we spent one week on the mainland, we also spent a week in Cala Galdana on Menorca. We selected this place primarily because it was an adults only facility. We love kids, but this was our anniversary. The room was somewhat outdated, but we had a balcony with a view of the water. The buffet breakfast, complete with champagne, was wonderful. The two people making made to order omelets were fantastic. I also had my first taste of ensaimada, which the Balearics are famous for. The staff was friendly and very helpful. While I wish the use of the spa was included in the price, $20 for 90 minutes was not bad. It was well worth the price. The pools were a nice change from the salt water of the Mediterranean. All the bars were fantastic. Our favorite was the Blue Cafe. I definitely would return to this property as it is within walking distance to so many great restaurants. We now have so many great memories from this place to add to our 37 year history. Do not miss out on this place!
Stayed 8 nights in Sep 2022

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel overlooking the bay and close to restaurants. Facilities were super and for those who wanted activity cycling, kayaking, swimming, snorkelling, sailing - all available next door. A quiet resort in early October but just what wanted.
Stayed 4 nights in Oct 2022
Response from Luis Miguel Calderón, Assistant General Manager on 7 Oct 2022
Dear Mary, Thank you very much for your kind review.We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and facilities exceeded your expectations. We are glad you found our hotel to be quiet yet well located.We all look forward to welcoming you back in the future.Kind regards,Luis Miguel Calderón, Assistant General Manager

10/10 Excellent

Laura Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2022

10/10 Excellent

Diana Karina Vainberg

Stayed 5 nights in Aug 2022

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a location!
Amazing hotel, straight across the road from the beach. The pool is gorgeous, although they could do with a few more sunbeds. Amazing cocktails & great food. The variety for breakfast is superb and the staff are absolutely excellent. Couldn’t fault this hotel at all.
Stayed 2 nights in Aug 2022
Response from Luis Miguel Calderón, Assistant General Manager on 15 Sept 2022
Dear Shaun, Thank you for this review of your recent stay.We are thrilled to hear that you had an enjoyable time with us and appreciated our comfortable accommodations as well as our convenient location. We are delighted to know that your dining experience and our high standards met your expectations.We have taken note of your comments regarding sunbeds and will be reviewing this with the relevant department.We look forward to welcoming you again. All the best.Luis Miguel Calderón, Assistant General Manager

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Stay
View from our room
Stayed 3 nights in Jul 2022

8/10 Good

Fatima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, facilities, breakfast and location are great. Close to a beautiful beach and good restaurants. The only problem was parking as it is a busy area. But it is worthy it.
Stayed 3 nights in Jul 2022
Response from Luis Miguel Calderón, Assistant General Manager on 10 Aug 2022
Dear Fatima, Thank you for sharing this feedback about your recent stay. It's a pleasure to know we met your expectations and that our location was just what you were looking for. We do our best to ensure that our guests feel welcome and it is very rewarding to read that you enjoyed your stay. Regarding car parking, we offer now a valet parking service in hour hotel to all our guest they are interesting in this service. We hope to welcome you back in the future. All the best, Luis Miguel Calderón, Assistant General Manager

10/10 Excellent

Ana Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very friendly staff and great location 2 minutes from the main beach and restaurants. No unnecessary use of plastic at breakfast and across the hotel. Side view room was very quite
Stayed 4 nights in Jul 2022
Response from Luis Miguel Calderón, Assistant General Manager on 2 Aug 2022
Dear Ana, Thank you for sharing your opinion of your stay with us. We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work. We are happy that you found our location to be so suited to your needs. Furthermore, speaking about the unnecessary use of plastic in our hotel, we have been awarded the B Corp Certification, which attests the positive impact our company has achieved by promoting a more inclusive and sustainable economy. We hope to see you again soon, Kind regards, Luis Miguel Calderón, Assistant General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2022
Response from Maria del Valle, General Manager on 19 Jul 2022
Dear Guest, Thanks for giving us a perfect rating. We are glad we met your requirements. Again, thank you very much. We look forward to welcoming you again. Best regards, Maria del Valle, General Manager

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing Hotel. I cannot find any fault. The staff were very friendly and helpful including cleaning staff. Our room was cleaned everyday to perfection. The food was so varied and a great choice to choose from. We will definitely be going back soon. Thank you Artiem for looking after us. Mandy and Mark. Xxx
Stayed 9 nights in Jun 2022
Response from Luis Miguel Calderón, Assistant General Manager on 16 Jul 2022
Dear Guest, Thank you for sharing your experience. We are delighted that you had another memorable experience in our hotel and thank you for making us your hotel of choice when you are in the area. Your kind comments about our team members inspire us to continue ensuring that we deliver the best service and always meet your expectations. We look forward to welcoming you back soon. Best regards, Luis Miguel Calderón, Assistant General Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022
Response from Maria del Valle, General Manager on 20 Sept 2022
Dear Matthew,Thanks for this great rating!We are delighted you had a great stay.Thank you again.We hope to welcome you back for a return visit, Best regards,Maria del Valle, General Manager

10/10 Excellent

jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in May 2022
Response from Luis Miguel Calderón, Assistant General Manager on 17 Jun 2022
Dear Jason, Thank you for such a positive review of your stay with us. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to seeing you again in the future. Best wishes, Luis Miguel Calderón, Assistant General Manager

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous holiday at Artieum Audax
Really enjoyed our stay I can only say positive things The staff were delightful service always with a smile and so hardworking Enjoyed all the meals plenty of variety The view from the room was spectacular I would highly recommend this hotel to all my friends
Stayed 6 nights in May 2022
Response from Luis Miguel Calderón, Assistant General Manager on 16 Jun 2022
Dear Anne-Marie, Thank you for such a positive review. Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves. We look forward to welcoming you back on a future occasion. Best regards, Luis Miguel Calderón, Assistant General Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Maria del Valle, General Manager on 19 May 2022
Dear Paul, Thank you for this positive rating. We are happy we were able to cater to all your needs. We look forward to welcoming you again. Best regards, Maria del Valle, General Manager

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and staff are very friendly ! This is a non smoking hotel , same you could not smoke on the balcony as many adults at the hotel smoked.
Stayed 11 nights in Apr 2022
Response from Luis Miguel Calderón, Assistant General Manager on 18 May 2022
Dear Carol, Thank you for giving us an excellent review. We are pleased that you had a pleasant stay with us and appreciated our high standards. We especially appreciate your mention of our freshpeople's excellent service. We work hard to uphold our high standards and ensure that every guest has a pleasant stay, so your feedback is truly rewarding. Like you said, we are a non-smoking hotel and it is not possible to smoke in the hotel area, including the room balconies, so we have taken note of your remark to follow up this matters. We hope to welcome you back for an improved experience next time. Kind regards, Luis Miguel Calderón, Assistant General Manager

10/10 Excellent

Elnaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing sea view
Great hotel with outstanding service. I can’t fault the hotel, service, staffs in any way. Will definitely go back.
Stayed 2 nights in Apr 2022
Response from Luis Miguel Calderón, Assistant to the General Man on 21 Apr 2022
Dear Guest, We are glad to receive such a positive review! We are pleased that you appreciated the high standards which we strive to uphold and we are so glad to see that you enjoyed the amazing views we have from the hotel. We look forward to welcoming you back soon. Best regards, Luis Miguel Calderón, Assistant to the General Manager

8/10 Good

Donte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall hotel experience. Staff were welcoming and kind. Location was prime, only thing was during this time a lot of things around it was closed. More than enough at the hotel to enjoy a relaxing vacation though, which was my goal.
Stayed 4 nights in Apr 2022
Response from Maria del Valle, General Manager on 10 Apr 2022
Dear Donte, Thanks for taking the time to review your stay at Artiem Audax. We are thrilled to know that everything was to your satisfaction. We especially appreciate your mention of our team's excellent service. We work hard to uphold our high standards and ensure that every guest has a pleasant stay, so your feedback is truly rewarding. The entire team hopes to have the pleasure of seeing you again on a future occasion. Kind regards, Maria del Valle, General Manager

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Good size. Excellent food.
Stayed 6 nights in Oct 2021

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2021

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous buffet
This is a great location, next to one of the best beaches in the island and a stunning coastal walk from some deserted aquamarine sandy coves. Plenty of water-based activities at the hotel, and the staff are very helpful and friendly. Well worth paying extra for the buffet. There are chefs on hand to cook you fresh fish every night, from John Dory to grouper to hake. Also good selection of meats. Fabulous stay altogether
Stayed 7 nights in Oct 2021