Ocean views, open selected days

Reviews of Heritage House Resort & Spa

4 out of 5
Heritage House Resort & Spa
5200 N Highway 1, Little River, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1002 reviews" "
Rating 8 - Good. 255 out of 1002 reviews" "
Rating 6 - Okay. 100 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Asmita

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very beautiful resort facing the ocean. The resort has its own beach access and it has its own vista points which are more picturesque than other vista points you might see in Albion and Little River area. The staff is very friendly and helpful. They really make sure that you are comfortable. The restaurant has delicious entrees for dinner and their Brussel sprout appetizer dish is amazing. The beds are comfortable and the ocean facing rooms we stayed in had a balcony with chairs where we could sit and watch the waves all day. It’s worth the price as the hospitality is great.
Stayed 2 nights in Mar 2024

8/10 Good

Giuseppe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful location with stunning views of the pacific coastline. Rustic an quaint, peaceful for relaxation
Stayed 3 nights in Mar 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we have ever stayed. From the moment we walked in to check in, the service was perfect. Duck was fantastic at helping us, and we even got a free upgrade and a bottle of wine. The inside of the room was like from a movie. We absolutely loved everything about the property. The views are just breathtaking. Can’t wait to go back
Stayed 2 nights in Mar 2024

10/10 Excellent

SHANTNU

Stayed 2 nights in Feb 2024

10/10 Excellent

David, San Clemente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Beautiful grounds. Wonderful beach. Quiet. Secluded. Great staff. Good restaurant and bar.
Stayed 1 night in Feb 2024
Response from Sarah, AGM on 9 Mar 2024
We are so pleased you had an amazing stay. We hope to welcome you back soon!

10/10 Excellent

Sana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast came with a view, beach access was easy, room was spacious! Cat/Pet friendly. Awesome getaway, thank you!
Stayed 2 nights in Feb 2024
Response from Guest Services on 21 Feb 2024
Thank you for the wonderful feedback. We hope to welcome you back!

4/10 Poor

Mario

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, poorly maintained. We stayed at the Redwood house and did not match their web site. The house had a very old smell like it has not been used or maintained. False advertisement, not worth the cost.
Stayed 2 nights in Feb 2024

10/10 Excellent

Effie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the ocean was great, not having a highway in the way. The grounds were spacious. Breakfast was superb Staff was friendly and helpful
Stayed 1 night in Feb 2024
Response from Guest Services on 21 Feb 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Dera, Chico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, peaceful place with amazing qualities and staff… I will be back SAME TIME NEXT YEAR!!
Stayed 1 night in Jan 2024
Response from Guest Services on 13 Feb 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ocean and a beautiful property.
Stayed 1 night in Jan 2024
Response from Guest Services on 13 Feb 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. We were greeted very well by the man at the front desk and to our surprise we were upgraded to a bigger room. Amazing stay!
Stayed 2 nights in Jan 2024
Response from Guest Services on 13 Feb 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Shirin, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful location and the rooms are newly and tastefully renovated, comfortable, and spotlessly clean.
Stayed 2 nights in Jan 2024
Response from Guest Services on 10 Jan 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

simin

Stayed 1 night in Jan 2024
Response from Guest Services on 21 Feb 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Lakshmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on 10 Jan 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
I always love staying here. It is truly magical!
Stayed 1 night in Dec 2023
Response from Guest Services on 11 Dec 2023
Thank you for the wonderful feedback. We hope to welcome you back!

6/10 Okay

william

Stayed 2 nights in Jun 2023
Response from Sarah C., GSM on 12 Dec 2023
We are sorry you did not have an amazing stay. We hope to have the opportunity to regain your trust in the future.

4/10 Poor

Lisa

Travelled with partner
We have been coming here for 20yrs. This was our 4th visit. The ocean views are still incredible which was the only real positive thing to say about our visit. I'll begin by saying that the hotel is skimpy and is very understaffed. We had a Nat infestation in our room. The Samsung TV and streaming were not user friendly. The remote didn't work for our ceiling fan in our room, and they ignored our request for maintenance. They allow dogs everywhere. We were almost attacked by another guest's dog as we entered the lounge. The staff person in the lounge did not apologize and then told us there no seats available. When I pointed out that there were 5 empty tables, he immediately got on the defensive saying he was the only one to handle an overwhelming number of tables and that I should be patient. Sadly, we will not be recommending our family or friends to visit this place. After 20 years of this being our favorite destination on the California coastline, it was very disappointing to see the decline in amenities, upkeep and customer service. :( We are shocked that they are still charging the high room prices. We will not be returning and will search for another establishment where there is no skimping, and the details of communication, staffing, upkeep and customer service are still a priority for their guests!
Stayed 2 nights in Nov 2023
Response from Guest Services on 3 Dec 2023
We are so sorry to hear your experience was less than. Please reach out to the property directly so that we can discuss further.

6/10 Okay

Prabhu

Liked: Cleanliness, staff & service, property conditions & facilities
unfortunately we had power outage and no wifi connection from evening to next day until we checked out
Stayed 2 nights in Nov 2023
Response from Sarah C., GSM on 12 Dec 2023
We do apologize; unfortunately, this outage was out of our control. PG&E had a last minute life and safety issue they had to repair.

10/10 Excellent

Anil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful
Stayed 4 nights in Nov 2023
Response from Guest Services on 3 Dec 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Guest Services on 22 Nov 2023
Thank you for the wonderful feedback. We hope to welcome you back!

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The site is terrific, the rooms/cabins are nice but ours had some weird layout (closet couldn't be opened all the way) and the Dish TV system is ghastly (remote/channel control). Food is ok, though limited. People are wonderful - especially Guillermo who had to creatively fix the door to our unit and did it with can-do spirit - he and Allan were great.
Stayed 3 nights in Nov 2023
Response from Guest Services on 20 Nov 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location you could ever hope for. It is very beautiful, quiet and had some of the most comfortable beds. Lovely bath products, heated bathroom floors and friendly staff. Loved the fire pit and stunning views. Their breakfast was also included and very tasty. Since you are among the trees, there is quite a bit of spiders and bugs around. They could do a better job of clearing the spiderwebs and a lot of them are all over the balcony patios. Overall, a very cozy stay. Appreciated the welcome wine.
Stayed 2 nights in Nov 2023
Response from Guest Services on 14 Nov 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Kathryn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five-Star Stay
Beautiful property, rooms and hotel staff. Definitely will return!
Stayed 2 nights in Nov 2023
Response from Guest Services on 14 Nov 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Shelley, RICHMOND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best views and the best rooms. We come every year to reset.
Stayed 3 nights in Nov 2023
Response from Guest Services on 6 Nov 2023
Thank you for the wonderful feedback. We hope to welcome you back!

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is quiet and romantic
Stayed 1 night in Oct 2023
Response from Guest Services on 6 Nov 2023
Thank you for the wonderful feedback. We hope to welcome you back!

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Services on 6 Nov 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Mary L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. View of the ocean. Staff was very helpful.
Stayed 2 nights in Oct 2023
Response from Sarah C., GSM on 7 Oct 2023
We are so pleased you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery. Duck at the front desk was very nice and very helpful.
Stayed 3 nights in Oct 2023
Response from Sarah C., GSM on 7 Oct 2023
Thank you for the wonderful feedback. We hope to welcome you back!

8/10 Good

Becky

Liked: Cleanliness, property conditions & facilities, room comfort
Great property- but needs more services please
The property was great for us and our dogs! Comfy & beautiful view and ample room to roam. Cute deer! Unfortunately, there is very little service for those extra perks like room service or even beverages for the room. The dining area opens at 5 and you cannot even get a bottle of wine before that. So we stocked up at the Mendocino market and serviced ourselves. But great location and comfortable stay.
Stayed 3 nights in Sep 2023
Response from Guest Services on 6 Nov 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Clifftop Views
Incredible ocean views! Peaceful and beautifully done hotel with all the amenities you could need.
Stayed 1 night in Sep 2023
Response from Sarah C., GSM on 7 Oct 2023
Thank you for the glowing review! We are so pleased you enjoyed our magical property. We hope to see you again soon!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it! What a phenomenal place
Book it! I cannot say enough positive things about our experience here. From the time we checked in we were treated as if we were VIP. The front desk staff was welcoming and generous enough to upgrade us as well as provide a bottle of champagne for our anniversary. We had an exquisite room and even more beautiful grounds! I honestly wish we had more than one night here. We cannot wait to return!!
Stayed 1 night in Sep 2023
Response from Sarah C., GSM on 7 Oct 2023
Thank you for the amazing feedback! We look forward to your next visit!

6/10 Okay

Deborah

Travelled with family
Disliked: Staff & service, amenities
The room was poorly organized: the closet door would not fully open, there were no drawers for clothing. 2 separate housekeeping staff failed to bring requested supplies. Doors to bathroom are heavy and badly balanced. Very disappointed.
Stayed 3 nights in Sep 2023
Response from Sarah C., GSM on 17 Sept 2023
We are so sorry to hear your experience was less than. Please reach out to the property directly so that we can discuss further.

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Guest Services on 13 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

nadeem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and secluded. Great views. Property upkeep needs work although rooms are fine
Stayed 2 nights in Aug 2023
Response from Guest Services on 13 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could only watch a few tv channels. Room got hot but you can’t adjust thermostat.
Stayed 3 nights in Aug 2023
Response from Guest Services on 22 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Guest Services on 15 Aug 2023
Thank you for the 10 out of 10! We look forward to welcoming you back!

10/10 Excellent

Nathanael

Stayed 2 nights in Aug 2023
Response from Guest Services on 13 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful comfortable room with a breathtaking view. Even the fog was mysterious and dramatic.
Stayed 3 nights in Jul 2023
Response from Guest Services on 9 Aug 2023
Thank you for the 10 out of 10! We look forward to welcoming you back!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very gorgeous and their property is big and walkable. You can enjoy some wonderful ocean views without interruptions! I will be back. Restaurant food was always good and staff is very nice ..we enjoyed talking to them. They also had good cocktails. Our room was great with a fireplace and an ocean view. Large king-sized bed, and heated floors in the bathroom. Plus they had coffe and fridge. The only thing I noticed that could be improved was our walls had a lot of scuffs and scratches on them, the baseboards too.. repainting could really brighten the place up for the guests.
Stayed 3 nights in Jul 2023
Response from Guest Services on 3 Aug 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Steven, San Dimas

Stayed 2 nights in Jul 2023
Response from Guest Services on 22 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carol

Stayed 1 night in Jul 2023
Response from Guest Services on 1 Aug 2023
Thank you for the 10 out of 10! We look forward to welcoming you back!

10/10 Excellent

FaridAzari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Guest Services on 1 Aug 2023
Thank you for the 10 out of 10! We look forward to welcoming you back!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Guest Services on 1 Aug 2023
Thank you for the 10 out of 10! We look forward to welcoming you back!

10/10 Excellent

Monica

Stayed 1 night in Jul 2023
Response from Sarah C., GSM on 21 Jul 2023
Thank you for the 10 out of 10! We look forward to welcoming you back!

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice facility. Service was slow at the restaurant
Stayed 2 nights in Jul 2023
Response from Guest Services on 13 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Guest Services on 3 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jagannathan, Walnut Creek

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean facing property. Exceptionally dog friendly. Loved our stay here. We will be back !
Stayed 2 nights in Jun 2023
Response from Guest Services on 20 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mary Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So tranquill
Stayed 1 night in Jun 2023
Response from Guest Services on 19 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Service and Beautiful Accommodations
Fantastic stay! The front desk receptionist named Duck was particularly kind, enthusiastic and friendly. Such a warm welcome! They even upgraded our room as it was our anniversary. Cannot recommend this hotel enough, what a beautiful place!
Stayed 2 nights in Jun 2023
Response from Guest Services on 19 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yunchao

Stayed 1 night in Jun 2023
Response from Guest Services on 13 Jul 2023
Thanks for staying with us. We appreciate your feedback!