Gazebo
Check availability

Reviews of Sunis Efes Royal Palace Resort & Spa

5 out of 5
Sunis Efes Royal Palace Resort & Spa
Otealan Mevkii 3026, Sokak No. 11, Ozdere, Menderes, Izmir

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Rafif, Surrey UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointing Holiday
After taking the time to select the perfect Hotel based on the reviews on my self my husband & my parents were extremely disappointed with this hotel 80% of the facilities were closed,management that lacked the basic customer care the rooms were good size as for the bathroom you can hardly move around not a 5 star hotel.we asked to accommodate my 84 year old father to maybe have a ground floor room instead we were given the 3rd floor & a walk from the left to the room.i can go on & on.At the end we decided to enjoy the sea & make the most of it.
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel. Rooms were beautiful and clean.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best all inclusive place
I stayed in the hotel with my wife and 6 year old son. We generally do not like all inclusive places. Because normally they are very crowded and hotels are too big it is difficult to walk from hotel room to beach/restaurant etc. But this hotel is very optimum. The room to beach is just a couple of steps. Service people, extremely good. Sea is perfect!!! Thanks Sunis. We will come back again...
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

10/10 Excellent

Recep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Alors lhitel est vraiment bien propre et tres jolie .. Jai etais en octobre et malheureusement trop de sall son ouvert .. billard sall tv foot ect et le restaurant et pas digne dun 5 etoile enfin cest tres bon mais pas de soirées a theme et peu de choix . Je repete je etais en octobre
Stayed 5 nights in Oct 2022
Response from Guest Relatsions on 14 Oct 2022
Cher client Tout d'abord, nous tenons à vous remercier pour votre commentaire.Nous sommes heureux d'apprendre que vous avez passé un merveilleux moment avec nous.Nous espérons que vous nous rendrez visite à la saison principale pour vous offrir un service dans tous les domaines de l'hôtel, et d'ici là, nous vous souhaitons le meilleur. Avec nos meilleures salutations.Sunis Efes Team

8/10 Good

Kazim Gultekin

Stayed 3 nights in Jul 2022
Response from M.yıldırım on 15 Jul 2022
Dear Gultekin, Thank you for your comment. We wish you a good holiday Best Regards

6/10 Okay

Akyol

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021
Response from Sunis Efes Royal Palace Resort&Spa on 8 Sept 2021
Sn. Akyol Değerli zamanınızı ayırarak otelimizi puanladığınız için teşekkür ederiz. Saygılarımızla.

8/10 Good

Emel, Bremen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sommerurlaub
Nach anfänglichen Schwierigkeiten mit dem Zimmer und damit verbundenen mit dem Personal am Empfang hat sich unser langersehnter Jahresurlaub gut entwickelt. Wir hatten 13 entspannte Tage, gutes Essen, sehr nette Angestellte im Service. Wir haben alles genutzt vom Spa bis zu den Hütten am Pool und Strand. Alles lohnenswert. Wir Wir wűrden bedenkenlos wiederkommen. Das Hotel ist jeden Cent wert.
Stayed 12 nights in Jul 2018
Response from Sunis Efes on 25 Oct 2018
Lieber Gast, wir bedanken uns ganz herzlich für Ihre tolle Bewertung und Ihre Weiterempfehlung. Wir freuen uns sehr, dass es Ihnen bei uns sehr gut gefallen hat und Sie sich rundum wohlgefühlt haben. Wir freuen uns auf ein Wiedersehen mit Ihnen und wünschen Ihnen weiterhin eine schöne Zeit. Mit freundlichen Grüssen Ihr Sunis Efes Royal Palace Resort & Spa Team

2/10 Terrible

Aslans

Liked: Cleanliness
Disliked: Staff & service
Sehr schlechte Organisation und Service
Das Hotel ist nicht weiter zu empfehlen. Kinderbecken mehrmals gesperrt, da Filter defekt. Die rutschen wurden vor den genannten Zeiten schon geschlossen. Habe in einer Woche Aufenthalt 3 Kakerlaken gesehen, eines wurde leider von meinem zwei jähriger Sohn zertrampelt einfach nur eckelhaft. Strandbereich voller Meeresalgen. Im hochsezon war nichts zu sehen weil es gereinigt wurde.
Stayed 7 nights in Sep 2017

8/10 Good

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

2/10 Terrible

hakan

otel son dakikada parasını ödediğim rezervasyonu iptal ettiği için bu rezervasyon gerçekleşmedi. Bu şekilde davranan bir otele de bir daha adımımı atmam.
Stayed 1 night in Jun 2017