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Rating 10 - Excellent. 1619 out of 2313 reviews" "
This is an amazing hotel ! We were greeted with cold water in the front desk . Information for restaurants and tours if needed. Love how you can walk to the back and see Elvis grounds. And the peanut butter and sandwiches were delicious. I wish they provided the whole sandwich instead o the third cut .
I’m so glad that I was able to book a room last minute! This was my first visit and it went beyond all expectations! It’s an exquisite hotel, has the best staff (Ronnie is awesome!) and has amazing live music, a movie every night in their own theater and pb&j sandwiches and homemade chocolate milk each night. What more could you ask for?
So convenient to see Graceland and Graceland Memphis. Every staff person was friendly and so helpful. The Guest House at Graceland enhances your Graceland visit experience.
Beautiful hotel and grounds immediately adjacent to Graceland. Nice restaurant and bar onsite. Rooms were spacious and clean. Very convenient to Memphis attractions and the interstate. Only negative is that the main road leading to property is under construction, causing delays and hazardous driving conditions. Would definitely go back once road is repaired.
Food was terrible, food at the EP's Bar and Grill was almost inedible.
Tim
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 24 Apr 2024
We’re deeply disappointed, Tim, that our dining fell short of your expectations, and we wish we had the chance to address your concerns directly. Thank you, thank you very much for sharing your feedback. We hope to have another chance to change your impression of us.
If you wanted to stay in one spot and not have to drive for dining, this place covered it. Nice clean rooms, and they were quiet.
Thomas
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 23 Apr 2024
We'd be nothing but a hound dog, Thomas, if we didn't let you know how much we appreciate your excellent feedback for The Guest House at Graceland! Thank you, thank you very much for rating us so highly. We hope your rock and roll adventures bring you back soon!
Anthony, we're all shook up by your terrific review! Earning your perfect score made our day. We hope to make more rock and roll memories with you again soon at The Guest House at Graceland!
First time at Graceland Hotel and once you got inside the gated property we felt safe. We didn’t realize the areas outside had gone down so bad and didn’t feel safe at night. But just the hotel itself we ended staying there more because so much to do there. Their staff was amazing and shuttled us to Graceland and the museum then back to the hotel. I would absolutely recommend this hotel just know it’s a different world outside the gates.
Julie
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 23 Apr 2024
Recommendations from guests are a great way for travelers to learn about us and experience five-star getaways, Julie, and we're all shook up by your wonderful review of The Guest House at Graceland! Our team loves TCB for our guests and they will shake, rattle, and roll when we share your fantastic comments. It's wonderful that our commitment to security stood out, and we hope you'll make plans to rock and roll with us again soon!
The staff/ employees were the nicest and most friendly ever. I would highly recommend the Guest House. If I could give 10 stars I would.
Kelly
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 22 Apr 2024
Our team will shake, rattle, and roll when we share your fantastic comments, Kelly! Thank you, thank you very much for choosing The Guest House at Graceland. We appreciate your excellent review and we hope to make more rock and roll memories with you again soon!
10/10 Excellent
Agata, Bend
Travelled with partner
19 Apr 2024
Liked: Cleanliness, staff & service
Excellent stay
Agata
Stayed 1 night in Apr 2024
Response from HotelMgmt on 22 Apr 2024
We can't help falling in love with your short and sweet review, Agata! Thank you, thank you very much for rating us so highly. Don't be cruel, please return soon to The Guest House at Graceland!
We enjoyed making rock and roll memories with you, Rosa! Thank you, thank you very much for your excellent review of The Guest House at Graceland. Please visit us again soon!
10/10 Excellent
Deron
Travelled with family
19 Apr 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Do not understand why charging for parking. Several conditions needs touching up. The nightly movies were good. Where are the impersonators?
Deron
Stayed 4 nights in Apr 2024
Response from HotelMgmt on 19 Apr 2024
Thank you, thank you very much for your perfect score, Deron! Please know that in an effort to provide the utmost in safety and convenience to our guests, our parking lot is staffed around the clock by valet attendants, professional security vehicles, and a manned gate. We regret, however, if our charge took you by surprise. Your feedback is appreciated, and we hope you'll make more rock and roll memories with us again soon at The Guest House at Graceland!
8/10 Good
Robert
Travelled with partner
17 Apr 2024
Liked: Property conditions & facilities
Guest House is a perfect place to stay. It’s outside the gates that is concerning. Dirty streets, broken sidewalks. Memphis crime. Sad really that this jewel is surrounded by plight.
Robert
Stayed 2 nights in Jan 2024
Response from HotelMgmt on 18 Apr 2024
Robert, we loved making Memphis memories with you at The Guest House at Graceland! Thank you, thank you very much for your high rating and helpful feedback. As you discovered, guest safety is our priority and our parking lot is staffed around the clock by valet attendants, professional security vehicles, and a manned gate. Please visit us again soon for more rock and roll fun!
We’d be nothing but a hound dog if we didn’t thank you for your five-star rating, Robert! We hope you'll put on your blue suede shoes and make plans to visit us again soon!
8/10 Good
Joanna
17 Apr 2024
Liked: Cleanliness, staff & service
Lovely hotel in great location but I did expect more from 4 diamond and such a tourist spot.
The public areas were clean and well kept up but room was tired- peeling wallpaper and cracked/smashed mirrors and furniture was a shame.
VIP access reward was drink vouchers but I arrived after bar was closed and wasn’t allowed to use for non-alcoholic drinks the next morning which was a shame.
Shuttles are great and convenient with lovely helpful staff. Would definitely recommend staying here but be prepared for some areas feeling worn
Joanna
Stayed 1 night in Apr 2024
Response from HotelMgmt on 22 Apr 2024
Joanna, it was a pleasure welcoming you to The Guest House at Graceland! While we're all shook up that you appreciated our beautiful property and perfect setting, it's disappointing that we were unable to surpass expectations. Please know that we are currently working on some exciting renovations that will update the hallways and other areas of our property. Thank you, thank you very much for your feedback. It's now or never to plan another memorable Memphis getaway, and we hope to see you again soon!
We truly appreciate your fantastic review, Cary! Earning your perfect score makes us shake, rattle, and roll. Please return soon to The Guest House at Graceland for more Memphis memories!
10/10 Excellent
Debra
Travelled with family
16 Apr 2024
Loved it except the service was slow
Debra
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 18 Apr 2024
Debra, we're all shook up by your excellent rating for The Guest House at Graceland! Your comments will be used to see where retraining is needed to ensure swift, efficient service. Please think of us when planning your next rock and roll adventure!
The property is nice, but there are a limited number of activities in town.
David
Stayed 2 nights in Jan 2024
Response from HotelMgmt on 18 Apr 2024
Thank you, thank you very much for staying with us at The Guest House at Graceland, David, and for your high rating! Our team is always eager to share their favorite local destinations. We hope your blue suede shoes bring you back soon!
Great property. Elvis theme. Staff very kind, friendly and professional, from the shuttle driver, to the front desk personnel, to the waitress. The rooms are great and the landscape is great.
Brent
Stayed 1 night in Apr 2024
Response from HotelMgmt on 18 Apr 2024
Our team will shake, rattle, and roll when we share your wonderful feedback with them, Brent! Thank you, thank you very much for allowing us to welcome you to The Guest House at Graceland. Wise men say only fools stay elsewhere, and we hope you'll make plans to visit us again soon!
Guest house was very clean. Convenient to Graceland & airport. Loved that it was so close to Graceland & an easy walk. Although i had a very early flight which i had to get my own transport to the airport. My only real dislike is the bed was to hard for me.
Diana
Stayed 1 night in Apr 2024
Response from HotelMgmt on 18 Apr 2024
Although we regret that our bedding fell short of your ideal, Diana, your fantastic comments about your stay made us dance with joy in our blue suede shoes! Thank you, thank you very much for sharing your top score. Don't be cruel, please plan another rock and roll getaway with us again soon at The Guest House at Graceland!
Your feedback is disheartening, Lorell, as excellence is always our goal. Had our team been made aware of your concerns, we would have made every effort to resolve these issues or provide accommodations that better met your needs. Thank you, thank you very much for your input and we hope to have a chance in the future to improve your impression of us.
Beautiful hotel, staff were great especially Heather, Davidi, Demetria, and Bobbie from the EP pub!
Was supposed to receive a complimentary beverage, didn’t get one, and it would be nice if the gift shop stayed open a little later especially on the weekends.
Overall, we loved it!
Amanda
Stayed 4 nights in Apr 2024
Response from HotelMgmt on 15 Apr 2024
We're all shook up that our fantastic team left such a lasting impression on you, Amanda! Thank you, thank you very much for sharing your excellent score and kind remarks. We appreciate your feedback about the gift shop. Heather, Davidi, Demetria, and Bobbie will shake, rattle, and roll when we pass along your compliments, and we hope your blue suede shoes bring you back soon to The Guest House at Graceland!
What a joy to receive your glowing review of The Guest House at Graceland, Porsche! Thank you, thank you very much for your kind remarks about our excellent team. It's now or never to make plans for another rock and roll getaway, and we hope to welcome you back soon!
4/10 Poor
Julie
13 Apr 2024
The hotel itself was stunning, beautiful place, the food was very good.When it comes to the staff firstly the bar staff were very disappointing , some of the restaurant staff were more interested in looking at the phones than the customers .We were here for a 3day stay for a special occasion,the experience could have been a lot better. Andy in the EP bar and grill was very pleasant and attentive.Thank you Andy
Julie
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 15 Apr 2024
Julie, it was a pleasure welcoming you to The Guest House at Graceland! While we can't help falling in love with your comments about our lovely property and delicious cuisine, it's disheartening to know that we were unable to completely win you over. We will be using your input to see where retraining may be needed to be certain we are providing the excellent service for which we’re known. Please allow us a second chance to change your impression of us.
Window view in Room 203 has a wall view instead of nice outside view and should not be the same price as regular room with nice window view!
Lock of toilet brush.
DANUTA
Stayed 4 nights in Apr 2024
Response from HotelMgmt on 15 Apr 2024
Thank you, thank you very much for visiting us at The Guest House at Graceland, Danuta! We regret that your room fell short of expectations, and your feedback is valued. Please make plans to rock and roll with us again soon!
We're all shook up by your fantastic remarks, Myron! Thank you, thank you very much for visiting us at The Guest House at Graceland. Don't be cruel, please plan another Memphis getaway soon!
6/10 Okay
Karina
Travelled with family
12 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
We liked the rooms very much. But there was no microwave oven on 2nd floor we stayed even though I wrote down my special needs, called them and asked beforehand and asked again! When I was checking in. My request was ignored 3 times! Only one restaurant was open. Apparently they didn’t think that because of eclipse there was going to be a huge crowd. They were seriously understaffed and it took us two hours from the time we put our name down for the restaurant till the time we were done eating. The area where the hotel is looked pretty run down and there were no restaurants nearby. I would never go back to Memphis. The cesspool of TN
Karina
Stayed 1 night in Apr 2024
Response from HotelMgmt on 15 Apr 2024
While we're all shook up that you appreciated our comfortable accommodations, Karina, it's disappointing that other aspects of your stay fell short of expectations. We strive to accommodate our guests' special requests, however we are sometimes unable to do so. We will be working to see where staffing adjustments will better help us serve our guests. Thank you, thank you very much for sharing your input.
Thank you, thank you very much, Vickie! We're so glad you enjoyed relaxing with us at The Guest House at Graceland. Hopefully, your blue suede shoes will bring you back soon!
Nice place, however our room was not ready till 5:30 pm when check in is at 4. Property and Graceland are nice, wouldn’t stray much further away at night. Only other disappointment is there are hotel fees charged when I thought everything was paid for through Expedia
Gregory
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 15 Apr 2024
Thank you, thank you very much for choosing The Guest House at Graceland for your recent Memphis visit, Gregory! We regret that we were unable to surpass your expectations, and we appreciate your feedback. We also wish we could have checked you in sooner, but in order to make sure our guest rooms fully meet our high standards of cleanliness, our housekeeping team needs enough time to complete their preparations. Please know that the taxes we charge are unfortunately out of our control, and we regret your frustration. Please think of us when planning another rock and roll getaway!
We're all shook up that you enjoyed your experience with us, Zane! Thank you, thank you very much for your high score for The Guest House at Graceland. Please make plans to rock and roll with us again soon!
This was probably the nicest stay that I’ve ever had anywhere. The property was extremely clean and staff was working continuously to keep things in order. The staff were also courteous, friendly, and helpful. The restaurants were absolutely delicious. The rooms were spotless and comfortable. The lobby was a gathering place with live music and lots of seating. The hotel shuttle took us straight over to Graceland and back afterwards. Movies are shown in the theater nightly and peanut butter and jelly sandwiches with chocolate milk were served afterwards. We will definitely be back.
Cindy
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 12 Apr 2024
Cindy, exceeding expectations is always our goal and your glowing praise made us dance with joy in our blue suede shoes! Thank you, thank you very much for letting us know how much you appreciated our spotless spaces, festive gathering areas, unbeatable amenities, and excellent hospitality. Our team will be all shook up by your perfect rating for The Guest House at Graceland. We're already looking forward to making more Memphis memories with you again soon!
8/10 Good
craig
11 Apr 2024
Liked: Cleanliness, staff & service
craig
Stayed 4 nights in Apr 2024
Response from Hotelmgmt on 13 Apr 2024
Your high rating made us smile, Craig, and we look forward to welcoming you back through our doors should your travels return you to our area!
What an Amazing experience. We Loved everything about our stay.
Kim
Stayed 1 night in Apr 2024
Response from HotelMgmt on 12 Apr 2024
Kim, we'd be nothing but a hound dog if we didn't tell you how much we enjoy seeking our guests experience the magic of Elvis! Thank you, thank you very much for sharing your wonderful review and perfect score. We hope your blue suede shoes bring you back soon to The Guest House at Graceland!
We enjoyed rocking and rolling with you, Matthew! Thank you, thank you very much for sharing your perfect score and kind remarks. Please make plans to visit us again soon at The Guest House at Graceland!
Patti, your terrific review made us dance for joy in our blue suede shoes! Thank you, thank you very much for staying with us at The Guest House at Graceland. We hope to rock and roll with you again soon!
Spectacular and fun! This hotel was beautiful and over the top with artistic glam. It had everything we needed and lots of amenities we sadly didn’t have time to enjoy. Our room was one of the most comfortable rooms we’ve ever stayed in. You don’t need to be an Elvis fan to love this hotel.
Kendra
Stayed 1 night in Apr 2024
Response from HotelMgmt on 11 Apr 2024
Wise men say only fools stay elsewhere, Kendra, and we're all shook up by your terrific comments! Thank you, thank you very much for highlighting our relaxing accommodations and distinctive decor. Don't be cruel, please make plans to return soon to The Guest House at Graceland!
Very nice place to stay
Very convenient to visit Graceland
Tabra
Stayed 1 night in Apr 2024
Response from HotelMgmt on 10 Apr 2024
Tabra, sharing our prime location with you was a pleasure! We appreciate your five-star review and hope your blue suede shoes will bring you back soon to The Guest House at Graceland!
Thank you, thank you very much for your kind remarks, Antionnette! We enjoyed serving you, and your top score made us shake, rattle, and roll. Please visit us again soon at The Guest House at Graceland!
This hotel experience was interesting but great really enjoyed the full service.
Laquinta
Stayed 1 night in Apr 2024
Response from HotelMgmt on 9 Apr 2024
We appreciate your fantastic review and high score, Laquinta! Thank you, thank you very much for including us in your Memphis adventures. We hope your blue suede shoes bring you back soon to The Guest House at Graceland!
Excellent hotel with very comfortable beds. Extremely clean, with an updated, modern interior and impeccably maintained. Would be happy to stay there again next time we’re in Memphis.
Rosa
Stayed 1 night in Apr 2024
Response from HotelMgmt on 9 Apr 2024
Rosa, your wonderful review of The Guest House at Graceland made us shake, rattle, and roll! Thank you, thank you very much for commenting on our beautiful property and commitment to cleanliness. We'd love to make more Memphis memories with you again soon!
I like the easy parking the area was safe it was walkable and convenient. Transportation was provided if need from and to airport and Graceland. The dining was great as was the music. My experience at Graceland was and is unforgettable. The shopping areas for souvenirs were nice. I would recommend staying at The Guest House in Memphis, Tennessee. Oh! let me not forget the Resort in House Movie Theater.
Bessie
Stayed 1 night in Mar 2024
Response from HotelMgmt on 9 Apr 2024
Bessie, we believe that the fans of the King of Rock and Roll should be treated like royalty, and your wonderful review made us dance with joy in our blue suede shoes! Thank you, thank you very much for commenting on our excellent dining, festive atmosphere, and unbeatable amenities. We're committed to guest safety and we're so glad you noticed. Please make plans to relax with us again soon at The Guest House at Graceland!
The room was clean and the staff was extremely nice
Madison
Stayed 1 night in Apr 2024
Response from HotelMgmt on 9 Apr 2024
Cleanliness is very important to us at The Guest House at Graceland, Madison, and we're all shook up that you noticed! Thank you, thank you very much for rating us so highly. Our team will appreciate your compliment, and we all hope your rock and roll adventures bring you back soon!
Gauthier, it was a dream for us to welcome you to The Guest House at Graceland! Thank you, thank you very much for your wonderful review. We hope to rock and roll with you again soon!
Absolutely amazing experience!! Would highly recommend staying there!!
Kenneth
Stayed 4 nights in Apr 2024
Response from HotelMgmt on 9 Apr 2024
Recommendations from guests are a great way for travelers to learn about us and experience five-star getaways, and we're all shook up by your wonderful review of The Guest House at Graceland, Kenneth! Thank you, thank you very much for your perfect score. We hope to make more rock and roll memories with you again soon!
Loved our stay. Great location. walking distance to Graceland and Elvis complex. Great dining on premises as well as local restaurants in close proximity.
CON: parking access gates faulty. room key used for access coming and going. doesn't always work. results in overpaying for parking and property or parking service company will NOT reimburse you
Melanie
Stayed 4 nights in Mar 2024
Response from HotelMgmt on 9 Apr 2024
Although we regret that our parking system caused you some concern, Melanie, it's wonderful to know that our incredible property, convenient setting, and excellent dining left you all shook up! Thank you, thank you very much for giving us your top rating. We appreciate your feedback and we hope your blue suede shoes bring you back soon to The Guest House at Graceland!
We enjoyed welcoming you to The Guest House at Graceland, Jeff! Thank you, thank you very much for giving us your top score. We'd love the chance to make more Memphis memories with you again soon!