Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Good comfy hotel

Posted 29-Jan-2016
A great hotel, comy rooms and good facilities but I got woken up at 2am by loud passers by in the corridor. Other than that i could not fault the rooms and the facilities, we used the gym, swimming pool, sauna and steam room.
2 out of 5
by A verified traveller from Essex

Lovely golf course and spa.

Posted 27-Oct-2015
Pros: The spa and pool area
Cons: Cleanliness to rude and customer service on reception to be improved. A smile , hello / goodbye would of been nice
Location: Woodbridge and beach
Room was dusty and valance sheets needed changing. Staff on reception rather rude accused me of having a beauty treatment of £18, which I did not. No apology !! Would not stay there again, a shame though the premises were nice.
4 out of 5
Recommended
for Business Travellers
by Tobias from Stockholm

Hotel close to golf course

Posted 05-Oct-2015 on Hotels
Nice surrounding with the golf course just outside the hotel. Nice spa department.
5 out of 5
Recommended
for Everyone
by A verified traveller from Norfolk

Great hotel

Posted 27-Sep-2015
Pros: Just about everything the staff were helpful and attentive but not pushy.
Cons: only one small gripe - although WiFi great and free phone reception can be a little poor in some parts of the hotel.
Location: Great location for all the main attractions of suffolk with good brochures available in the reception area. Also staff were aware of things nearby.
Nice hotel very reasonably priced. Quiet peaceful and comfortable did not use all the facilities because it was only a short break (1 day) but all were available at no extra cost,some fees for the Spar tho as you would expect. Prices all very good, did not use restaurant but prices looked ok. Would stay there again as it is well placed for the surrounding countryside - brochures available at reception area.
4 out of 5
Recommended
for Couples
by A verified traveller

A lot of money for what you get

Posted 02-Sep-2015 on Hotels
Fairly pricey for what it is. Slightly dated rooms. Extra hot with no aircon. Window opens 2 inches. The lush spa in the pictures is the 'thermal suite' which is extra £££. The normal folk have to use the crubby pool and cold jacuzzi poolaide. Buffet breakfast at £26 for 2 is well overpriced.
3 out of 5
Recommended
for Families
by Samantha from MK

Not as good as expected..

Posted 28-Aug-2015 on Hotels
We were expecting better! Rooms need a deep clean as ours had a musty smell. We all enjoyed the pool.
5 out of 5
Recommended
for Couples
by Vanessa from Brisbane

Really good hotel, comfortable, well run.

Posted 22-Aug-2015 on Hotels
Good overnight stay, meals were fine and gym was great..
4 out of 5
Recommended
for Everyone
by A verified traveller from Leicestershire

Just a short break

Posted 20-Aug-2015
Pros: Attention to detail.
Cons: Little bit dated. Our ceiling leaked after VERY heavy rain....
Location: Good base for touring Suffolk.
Warm welcome and very pleasant attentive staff at all times. This was a break following illness and we do not play golf ! Good English food, nicely served up, not too crowded.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 20-Aug-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Posted 19-Aug-2015
Good location for local attractions and plenty of car parking space