Kings Arms Melksham
Posted 09-Sep-2015 on Hotels
The hotel is situated in a nice part of town. The staff were very friendly. The menu was excellent and included gluten free choices. Breakfast service was poor. Despite there being only a few people in the breakfast room, waitress service to some customers was slow and mistakes were being made. (One chap, on his own, asked for tea and received coffee, but made no complaint). Another customer was ignored for quite some time but did receive an apology. Both errors were made with less than ten people in the room. The bedroom was comfortable and generally clean but the carpet needed vacuuming.