Ratings based on 120 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Conveniently located in town centre

Posted 22-May-2017
Whilst the hotel is very convenient and the staff and food are ok, the hotel is very tired. In serious need of refurbishment, there are many areas that need a coat of paint and also areas of damp. The beds were very hard and the hot water was scolding hot. The TV also had a problem an lost the signal frequently.
4 out of 5
Recommended
for Everyone
by A verified traveller from from london

Posted 08-May-2017
We had a great stay ,but I feel the breakfast room was not very organised there was no cups for tea and coffee or glasses for orange juice or bowls for the cereal we had to keep asking for them they should have just put a pile of crockery out on the table,other than that it was a lovely breakfast would definitely stay again though. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveller

Reasonably priced popular venue with limited rooms

Posted 10-Apr-2017
Pros: Old charm, good gluten free food, excellent staff
Cons: A small refurbishment of bathrooms
This is a great little place to stay if you're in this part of the world. The staff are what really make this place. They are both friendly and helpful. Its worth noting, that this place is an old coaching inn. It is quaint and old and with it come the quirks that you wouldn't get in a modern hotel. If you have any difficulty with stairs you need to ensure you don't book rooms 9 or 10 as these are accessed by a small staircase with very small treads, on a corner. The other 11 rooms are just fine and lack the tricky approach. I have read the reviews that are here but would add that it's worth remembering that this is a very old building, that said it is clean. Our room was modern-ish and comfortable and the bathroom was a little dated. Again, both were very clean and well looked after. We had no issues with the food. The staff advised we order before a large group placed their order and a main course took 15 minutes. Others who ordered after us got their food within 25 mins. Breakfast was roughly the same, 20 minutes from order. The staff are what make the stay here, they are helpful and polite. Checking in and out was easy and straight forward.
5 out of 5
Recommended
for Families
by A verified traveller from worcestershire

A weekend in Bath

Posted 13-Mar-2017
We picked this hotel as most of Bath was fully booked due to the half marathon A 30 minute drive away but no problem room was available at 14.30 in the courtyard one of the new ones really spacious spotlessly clean We ate in the pub on Saturday night and the food did not disappoint really fresh and top quality again breakfast was just as good This hotel an excellent option if you don't want to stay in centre of Bath
4 out of 5
by JILL

Really nice stay

Posted 20-Feb-2017 on Hotels
Nice and friendly place to stay with a lovely cosy room
5 out of 5
Recommended
for Everyone
by A verified traveller from Liverpool

Friendly and relaxed atmosphere.

Posted 17-Feb-2017
Very friendly staff, nothing was too much trouble. The rooms are spacious, clean and extremely comfortable. Breakfast was also good with a wide variety covering most tastes and diets. I would certainly stay there again and recommend it to others.
5 out of 5
by Karol

Great place tp stay

Posted 16-Feb-2017 on Hotels
On arrival we were given a pleasant room in the main building clean and tidy comfortable bed, unfortunately the toilet flush didn't work properly, the next morning we were given a complimentary upgrade to one of the brand new superior rooms in the court yard. This was Fabulous very spacious, modern, with a very large bed, gorgeous walk in waterfall shower. We would definitely go back. Breakfast was very good lots of choice hot or cold, staff friendly and polite service excellent we stayed 3 nights and had a couple of evening meals in house which were lovely, we highly recommend the Ploughmans meal. Good value for money. Central for most places.
5 out of 5
Recommended
for Everyone
by A verified traveller from salisbury

Lovely hotel

Posted 06-Feb-2017
Stayed for a function, felt very welcome by staff, lovely room clean and comfortable. Would definitely recommend.
3 out of 5
by A verified traveller

Noisy neighbourhood but great breakfast!

Posted 26-Dec-2016 on Hotels
Had room facing main road and it was noisy as the window could not be shut properly. It was also very rowdy after a party in the pub below and Harley-type motor gang at 3am! Good sized room and bath room, decent room and bath amenities. Breakfast options were excellent and well-cooked.
5 out of 5
by A verified traveller

Good local transport links

Posted 16-Dec-2016 on Hotels
Very good hotel great staff will definitely use again