- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
Worst check in we have ever experienced! Checked in on a Sat night. No Valet Person our the front, reception person who checked us in was answering guest calls while checking us in. Told us they had to downgrade us due to capacity of hotel. Took us to our downgrades room. It had been flooded and absolutely stunk. Still had blower sitting in middle of floor. Duty Manager couldn’t explain to me why their reception was taking guest calls while checking us in. Got in another room after a half hour check in. Free parking and breakfast offered (which was terrible also) Will never try this hotel ever again.