- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is great. The building has wonderful history. Person on check had no enthusiasm, sitting at a table with paperwork piled on floor. On entering the room was very warm, turned cooling/ air conditioner on but was not working, ducts and vents covered in dust. Attempted to watch TV, could not get it to work. Called reception, it took 15mins for someone to answer, only to be told reception closes at 8pm. It was 9.30pm at this stage. Signage at entrance and confirmation email state reception operates until 10pm on Friday & Saturday. Grouting in shower was mouldy, not a good look at all. Whilst speaking to another guest outside, he was very disgruntled, he was unable to take a shower as the water was trickling from the shower rose. The receptionist on check out did not appear to be well informed.