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Pullman Melbourne City Centre

5.0 star property
Melbourne's most walkable city address puts travelers at the crossroads of shopping and theatre, with everything they need just steps from their door

Choose dates to view prices

Pullman Melbourne City Centre is centrally located, featuring two restaurants with local cuisine. Guests value the helpful staff, free in-room WiFi, and amenities like dry cleaning, car rentals, an outdoor entertainment area, and two bars for relaxing after exploring Melbourne.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is £119
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 60.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 20 to 50 per person
  • Valet parking fee: AUD 65 per night
  • Nearby parking fee: AUD 28 per night (2133 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Pullman Melbourne City Centre pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Pullman Melbourne City Centre?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Pullman Melbourne City Centre on 24 May 2026 start from £119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pullman Melbourne City Centre?

Valet parking is available for AUD 65 per night.

What time is check-in at Pullman Melbourne City Centre?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Melbourne City Centre?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Melbourne City Centre located?

Located in Melbourne Central Business District, this luxury hotel is within a 5-minute walk of Bourke Street Mall and Melbourne Central. Regent Theatre and Queen Victoria Market are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Parliament Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

6.0

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 308 out of 512 reviews
Rating 8 - Good. 126 out of 512 reviews
Rating 6 - Okay. 46 out of 512 reviews
Rating 4 - Poor. 22 out of 512 reviews
Rating 2 - Terrible. 10 out of 512 reviews

Reviews

Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Literally in the heart of Chinatown so plenty of food choices. Public transport is everywhere so needing a car isn't really required.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Taleisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central convenient location. Clean hotel. Friendly staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and tidy room with good amenities, very helpful staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, property conditions & facilities
Excellent location, clean hotel, great service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities
Hands down best hotel and in the best location with the best staf.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Claire lily

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room awesome staff beautiful restaurants awesome locations
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Staff were super helpful - friendly but professional. Rooms are clean and modern. Perfect location. Would absolutely stay again when in Melbourne.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were looking for. Good friendly staff. Great location with easy access to Melbourne. Loved it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The room was great , staff helpful and fantastic location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, central location and close to all the theaters nearby
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bhim

Liked: Cleanliness, staff & service, amenities
Room was very clean. Excellent staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Skye

Liked: Cleanliness, amenities, property conditions & facilities
Room was a great size for a family of 4, spotless, great amenities.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Repeat guests I absolutely love this hotel for our city staycations. The general manager is amazing and always looks after us with a nice little welcome back gift. The rooms are some of the best in Melbourne CBD strongly recommend for an amazing location as well.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and their service was great. Breakfast was good with many options but portion was small for hot food.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lauren

Liked: Property conditions & facilities
Great gym. Room wasn’t the cleanest.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size, clean and quiet. The Pullman CBD is located near China town and the bourke st mall. Trams are also nearby.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Merrilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, close to shops and beautiful space to stay in !!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

huong

Liked: Cleanliness, staff & service, amenities
Room was nice clean and quite
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Jennifer

Liked: Cleanliness
Staff on arrival were lovely but bed was hard and my toilet kept running water. Also we were promised a bottle of wine leach on arrival and did not receive anything - despite following up.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great and fresh breakfast and amazing service
Stayed 1 night in Sep 2025
Verified

8/10 Good

A

Liked: Cleanliness, staff & service, amenities
We loved the central location - great for access to transport and shops / restaurants. The room was very comfortable and we appreciated the provision of a water dispenser on each floor. The lobby decor scheme was an absolute eyesore and gave an awful first impression and the decor throughout was harsh and unattractive. In fact the hotel was much more comfortable than it appeared at first.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SZU PO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for business trip

Location is perfect and the room is very clean and modern. The buttermilk pancakes for the breakfast were delicious.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Teresa

Great central location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Pullman city. Staff were super helpful and the location is amazing, if you love to shop. Considering the location the room was still nice and quiet. Would highly recommend this motel.
Stayed 1 night in Sep 2025
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities
staff were very pleasant and accommodating. Very happy the room was supplied with coffee and towels to compliment the bed numbers ie two doubles 4 towels and eight coffee pods.
Stayed 1 night in Nov 2025