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Overview of CitiClub Hotel Melbourne

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Featured image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

CitiClub Hotel Melbourne

3.5 out of 5

3.6/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMelbourne Central10 min walk
    Popular LocationQueen Victoria Market14 min walk
    Popular LocationCrown Casino and Entertainment Complex16 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)25 min drive

Choose dates to view prices

Deluxe Twin Room

5/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

4.1/5 guest room rating
  • 248 sq ft
  • Sleeps 2
  • 2 Single Beds

Executive King Suite

3.6/5 guest room rating
  • 603 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Queen Room

4/5 guest room rating
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

4.3/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds

Superior Queen Suite

4.3/5 guest room rating
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed

Deluxe Queen Room

4.2/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

About this area

Melbourne

Located in Melbourne, CitiClub Hotel Melbourne is in the city centre and near the boardwalk. Travellers eager for a bit of culture can stop by Princess Theatre, while those who have shopping on the agenda may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Take the opportunity to explore the area for outdoor excitement like rock climbing.
Popular Location

What's nearby

  • Bourke Street Mall - 6 min walk
  • Melbourne Central - 10 min walk
  • Eureka Tower - 12 min walk
  • Queen Victoria Market - 14 min walk
  • Crown Casino and Entertainment Complex - 16 min walk

Getting around

  • Flinders Street Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • Lanai Bar — 1 min walk
  • Lanai Restaurant — 1 min walk
  • Triim - 4 min walk
  • La Petite Crêperie - 4 min walk
  • Strozzi - 4 min walk

About this property

CitiClub Hotel Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall
Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a coffee shop/café, a rooftop terrace and a conference centre are on-site. All 71 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences such as sitting areas and fridges. Room service, electric kettles and free newspapers are among the other amenities available to guests.
CitiClub Hotel Melbourne offers 71 forms of accommodation with a safe and free newspapers. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Nightclub

Family friendly

  • Free cots/infant beds
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Thai
  • Vietnamese

Business services

  • Business centre
  • Conference centre (5382 square feet of space)
  • Meeting rooms 5

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
The check-in location differs from the property location; to check in, go to 410, Little Collins Street, Melbourne 3000 VIC
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Renovations and closures

The following facilities or services will be unavailable from August 01 2020 to July 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: AUD 25 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 237 out of 991 reviews
5 - Excellent 24%
Rating 4 - Good. 387 out of 991 reviews
4 - Good 39%
Rating 3 - Okay. 197 out of 991 reviews
3 - Okay 20%
Rating 2 - Poor. 93 out of 991 reviews
2 - Poor 9%
Rating 1 - Terrible. 77 out of 991 reviews
1 - Terrible 8%

4.1/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
Did the job. Old /outdated rooms but clean and functional. Would have been nice to have an overhead light in the room instead of just lamps. Walls were a little thin too
Stayed 2 nights in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good getaway
Reception staff were fantastic was even on the phone with 1 and getting directions. Beds were good however the sheets were a bit like rubber or something. My room was just the right size. Parking was $25 and my car is low so if you drive a normal car it’s great. I did get stuck but that comes when you lower a car. Would I stay again 🤔 YES it was reasonably prised and had a few little shops around including coffee shop next to the hotel she makes a great coffee.
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King suite was great value for the money and a nice view
Stayed 1 night in Jan 2021

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2020