- Liked: Cleanliness
- Disliked: Staff & service, amenities, property conditions & facilities
Bed too high. dark gloomy room. Inside cupboards black so could not tell what was in them. We mentioned on check out that 1 bedside light not working, Curtains hanging off as hooks had come off rail. Wonky table. We were told she would tell housekeeping but she did not record anywhere. She said she would remember. I doubt it. She did not understand simple questions regarding needing a card or code to exit car park after checking out. Whole experience felt cold and unwelcoming. Gates into and out of car park were dangerous as the gates slope back as they open so in danger of hitting car as need to be close to put card on reader. Not happy.