We really enjoyed the hotel lobby and room. We never ate at the restaurant because there was so much choice right outside the door along the river. The pool and hot tub were nice. Our only criticism would be the inattentive fitness area/pool staff: sometimes we signed in, sometimes not, they seemed not really interested. They didn't always greet you as you were coming and going. The sauna was not always very hot. Even after I asked the girl at the desk to adjust the temperature, it was not hot. For such a luxurious 5 star hotel I expected much better.
Only a short stroll down from Southern Cross station and just over the bridge is Crown Casino. The trams to get you anywhere in Melbourne is around the corner, but walking is the best way to enjoy what Melbourne offers
From the time we arrived we were very happy with reception staff & our room was great,all you need in the bathroom even spare toothpaste & toothbrush Plus a shaver & shaving cream,my husband couldn't believe it,plus all extras like shower caps,shampoo,cond,shower gel the list just goes on,cooking facilities & all you need.in a kitchen.We were very impressed We have told friends in melb they said they will be letting their friends all know about the Hotel.as they often have friends coming to melb.
The hotel was clean and tidy, it could do with a freshen up but no complaints, we new by the rating what to expect and it lived up to if not exceeded my expectations. The room was big enough but not what I would call spacious, but as we were only sleeping there it suited our needs.
I've wanted to stay at the Grand Hyatt for awhile, and I wasn't disappointed.
Room was lovely and service was fabulous. I ate a few meals in the Collins Kitchen, which was also excellent, my only complaint being that there isn't a huge range of vegetarian options.
I'll definitely be back.
Australia's second-largest city, Melbourne's city centre incorporates the central business district, extending from Queen Victoria Market in the north, west to the Etihad Stadium, and south to Federation Square. The district is home to many corporate headquarters, financial institutions, theatres, Chinatown, and an established population of students and young professionals.
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