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Reviews of Meshal Madina Hotel 2

3 out of 5
Meshal Madina Hotel 2
Western Region. Al Salam st., Madinah

Reviews

6.4
Rating 10 - Excellent. 15 out of 82 reviews" "
Rating 8 - Good. 21 out of 82 reviews" "
Rating 6 - Okay. 24 out of 82 reviews" "
Rating 4 - Poor. 9 out of 82 reviews" "
Rating 2 - Terrible. 13 out of 82 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Shohail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Average hotel.
Average hotel. Rooms are very small compared to other hotels I’ve stayed at for the same price.
Stayed 9 nights in Jan 2019

2/10 Terrible

salman, Dallas,TX

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a bad experience although I looked at the rating before I booked but still was not up to standard at all . First off extremely small room, no exhaust in bathroom, asked for glaases for drinking but was refused . If you want any kind of crockery need to give an extra 25 dhm per person per night. There was also a water problem in bathroom. You won’t get their attention unless you call them 10 times and wait for 6 to 7 hours. Terrible terrible service would not recommend at all.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Sivate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
They didn’t check me in They said u are not in our system I waited for almost one hours but noting then I left and went to another hotel
Stayed 1 night in Dec 2018

6/10 Okay

Emad

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best palace even for its rate.
The toilet, bath stand are not very clean and there is nasty smell. The room is not lit enough and the bed is not very comfortable.
Stayed 1 night in Dec 2018

2/10 Terrible

Abdul, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not nice
I give that 1 star hotel breakfast was rubbish no orange juice not much paid for double room you can't even move round the room it was so small
Stayed 3 nights in Apr 2018

4/10 Poor

Emad

Disliked: Cleanliness, staff & service
Bad experience
It was not good, the property is very old, the mirror in the bathroom breakdown and i had skin scars from it The breakfast is not good and not valued the money Not recommended at all

2/10 Terrible

Sobia

Disliked: Staff & service, property conditions & facilities, room comfort
Location is ok but the Arabic staff was not friend
They charged us SAR 71 more than the booked price. Air conditioning was not working we requested more than 10 times but they don’t listen. Very rude reaction Arabic fellow. Was not ready to give us the bill of amount paid. That specific fellow was not friendly at all.

2/10 Terrible

khaled

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very bad and staif no good and hot No clean and the serves no good
Stayed 3 nights in Feb 2018

4/10 Poor

Noor

Disliked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stay away from this hotel
Checkin was fine. Room was clean but small and dated. Service was the worst I experienced. My room was not cleaned and there is no one at front desk to complain to. If you call reception your call in never answered. Staff at front desk are cold and stone faced asif they are doing you a favor my providing you accommodation that you paid for. This hotel is surely the first and last for me
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
near to masjid al nabawai
good ........................................................................................
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
10 minits walking from Haram
I saw my booking check in time 15:00 on the afternoon but I was in hotel 16:00 .the recipetion people talking me your room is not ready yet.give me one more hours.then that was give me the room 17:30 .
Stayed 2 nights in Jan 2018

2/10 Terrible

new yorker , buffalo NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very Small Room No Parking No towels no no
This hotel is have very small rooms no even space to pray in room This hotel stated parking in reservation but parking limted to certin gust so no parking Chech in late no towels in room have to spend long time to get respond next day room cleaned but agian notowels then end up given hand towels since no towels Stafe promiss things never do
Stayed 2 nights in Jan 2018

2/10 Terrible

Shafiek Mogamat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Impressed
We were at this hotel from 26 - 31 December 2017. The reception service was good when we booked in (but afterwards not very helpful) and the housekeeping was bad. Our room was not cleaned on 3 occasions even though we left the sign on the door for it to be cleaned. We would get back late afternoon - evening and discover that nothing was done :-(.... On 2 occasions I went to complain and even spoke to reception and the manager of housekeeping but to no avail. No replacements of toiletries when requested - we had to wait 24 hours on one occasion before our request for cleaning of bathroom and toiletries. We ended up making our beds ourselves (and insisted our bathrooms be cleaned on 2 occasions). We travel a lot (and it was our 4th time to Medina / Makka) and this is the worse housekeeping and service we have experienced at a hotel. The restaurant staff (3 of them) on the other hand are very friendly, helpful and made our stay very pleasant. This hotel was recommended to us by a family member. However, we will not make use of this hotel again and will not recommend it to anybody.
Stayed 7 nights in Dec 2017

8/10 Good

Fardan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Average hotel
The wifi is awful, intermittent and low speed. When we arrived there, there was no towels, slippers or dental kits in our room. I went downstairs 2 times and the guy was very rude and told me that it can only be delivered in the morning! Finally they towels arrived at the room! I went down and told him the service is not complete. He became angry and told me "what do you want?!" I told him slippers and toothbrush and he asked someone to bring it for us. Two sets of dental care but only one pair of slippers for a couple! The location is 5 min walk from Haram which is great. The breakfast was great. The room's windows was not sound proof. The was a construction next to the hotel and construction machines were working day and night non stop. There was a lot of noise. There was a problem with the shower. Sometimes the water is not hot enough. Other than that, the water leaks from the shower area to the whole bathroom so I need to clean the floor with a towel every time I took a shower.
Stayed 6 nights in Dec 2017

4/10 Poor

Shaheen, Emirates

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not comfortable room no space to move no wifi till
WiFi not available they some problem
Stayed 3 nights in Dec 2017

4/10 Poor

Mussah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unorganize set up. Room is small & untidy.
Stayed 2 nights in Nov 2017

6/10 Okay

Shayan

Disliked: Cleanliness, staff & service, property conditions & facilities
below par hotel
not a good experience
Stayed 1 night in Nov 2017

8/10 Good

Ammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good apart from the construction work going on the next area to building and was very noisy
Stayed 7 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
None of the equipment in the room functioned. The tea kettle for hot water didn’t work, the locker didn’t work, and the staff was beyond responsive. We asked housekeeping for water over three times and still received none whatsoever ever. The customer service in general was horrible. Aside from the location being close to the masjid, everything else failed our expectations. Housekeeping failed to clean the room as well.
Stayed 2 nights in Oct 2017

6/10 Okay

Amine

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
The room is comfortable, the staff and the room service is terrible. There is no hospitality at all, i never seen anyone smile at this hotel, no respect. I callefd the house keeping to bring me coffee and sugar, the staff member replied to me you have to pay, I was very disappointed from the way he tallks. I asked them also to bring me an iron untill next I was waiting , when I called again the next day asking, no one answer the phone, when i gave up I had to call the Manager and complain, he was very understanding and he said to me please give us one more chances, after I said to him I am leaving the hotel now in 5 minutes I had the coffee and the iron and four people were at the door asking if I need any thing else. I supposed to stay for three days, but I stayed only two days because of the bad service. When I checked out the staff member took the room keys and threw it on the counter and told that set. The Staff need traiming to learn about the Hotel hospitality and how-to respect people. For the first time in my life been in different hotels all over the world had terrible experience like this. It's very sad nice hotel like this with unprofessional staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kashif & Family feedback
brilliant

10/10 Excellent

Belkis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good.
Overall my stay was pleasant. The hotel was clean, the breakfast could be better and also some people were smoking in the hotel hallway which is not good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel 15 min from Harram nice comfortable rooms

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the breakfast includes would be better
Yeah it was good, staffs were friendly, and convenient location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Money Value .Very good hotel for short stay
We arrived about 12 pm the owner instructed to get our room ready by 01:00 pm which was 3 hours before the official check in time . The room was very small and basic , but was clean an tidy. The hotel is located within reasonable walk from Haram . The staff were polite and helpful. We did not select a breakfast backage ,as all baffets consist of caned raw food. There were not good eateries in the area . If you are a couple and staying for one or two nights near Haram , then this is hotel for you with value of money.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
My review for settling in April 2017
The rooms size is less than what they told it's about 17 m with 4 beds , no place to move or pray. It is far away from the women gate in mosque around 13 m to arrive but men only need 6 min Its breakfast is delicious and the area overall are good mostly of nearly high class we prefer the price is less a little bet and do not lie about the rooms sizes

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
good hotel clean but no enough parking
its not that far from haram , small rooms but clean , nice view .

8/10 Good

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful useless leasy staff
Somme of the reception personal are very rude, not freidly at all. The room wasn't ready until 5pm. They almost haven't found the reservation. Each time you speak to a new guy where you have to re-explain again about your booking. We have a quadruple room which was very narrow. They have transformed the double rooms into quadruple rooms. The breakfast is very medium , not that much choice. You can not even find a seat when it is crowded. I don't recommend this hotel.

8/10 Good

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Saeed, Montreal, QC

Liked: Staff & service, property conditions & facilities
Breakfast was included and plenty of choices. reasonable size of the room.

2/10 Terrible

Faisal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

6/10 Okay

Zeeshan, UK

Disliked: Cleanliness
Great location and good price
Don't expect a 4 star if you are travelling from UK or Europe. Go downstairs early for breakfast. Staff will try to help but there will be some language issues. If you know Arabic then communication will be much easier.

6/10 Okay

Verified traveller

Average
The hotel was okay, there wifi connection was not good otherwise it was fine

4/10 Poor

Shah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The services were very bad. No staff at service Toilet had bad drainage,, Requested for room change but was not changed. Many of the guests changed their hotel the very next day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

ashraf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not convinient
not good

10/10 Excellent

Mouad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Very close to haram (less than 10 min walk)

6/10 Okay

Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice trip
Very happy

4/10 Poor

Shaheen, Calgary, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Room was extremely small
Staff were not attending customers properly. Took long time to get addressed any issue. Every day same food.

10/10 Excellent

Muneeb Ur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
It was near to Haram. Parking was limited but you can manage to get it. You can find restaurants and markets nearby.