Terrace/patio

Reviews of Courtyard by Marriott Medford Airport

3 out of 5
Courtyard by Marriott Medford Airport
600 Airport Rd, Medford, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 678 reviews" "
Rating 8 - Good. 175 out of 678 reviews" "
Rating 6 - Okay. 30 out of 678 reviews" "
Rating 4 - Poor. 16 out of 678 reviews" "
Rating 2 - Terrible. 15 out of 678 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kaylene, GRANTS PASS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Ruby you msde me fill at home.
Stayed 1 night in Mar 2024

10/10 Excellent

Vicki

Travelled with family
Clean and well maintained
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was out dated.
Stayed 1 night in Feb 2024

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a bar and dining on site. After being up since 3 AM, it was great to not have to leave the property for a drink and food. Room was clean and quiet for a good nights sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

JOCELYN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vicki

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Andra

So far so good
Stayed 1 night in Jan 2024

6/10 Okay

Denise

Stayed 1 night in Dec 2023

10/10 Excellent

Erik, Boulder

Stayed 1 night in Dec 2023

10/10 Excellent

Kristina, North Bend

Stayed 1 night in Dec 2023

10/10 Excellent

Debora

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations on 22 Dec 2023
We appreciate the perfect score! Thank you so much!

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023

10/10 Excellent

Ellena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations on 11 Dec 2023
Thank you so much for the kind review!

10/10 Excellent

Cynthia

Travelled with partner
Liked: Amenities
It was clean perfect location for our needs.
Stayed 1 night in Dec 2023
Response from Guest Relations on 11 Dec 2023
Thank you so much for the kind review! We appreciate your feedback, and hope to welcome you back soon.

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Guest Relations on 22 Dec 2023
Thank you so much for the perfect score!

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee anf quick food grab items was convenient. Comfortable beds and quiet.
Stayed 1 night in Nov 2023

8/10 Good

roman

Business traveller
Liked: Cleanliness
This Coutyard was not as a good value as other Marriot properties I have stayed at, perhaps it was the location next to an airport
Stayed 1 night in Nov 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Was great . Nice and quiet. Employees very friendly and helpful. Wonderful atmosphere. I will def. Return
Stayed 4 nights in Nov 2023

2/10 Terrible

Sharon

When I checked i I was told I had no reservation, so I had to pay them for a room for another room. I called your 800 number but could not solve the problem that way. Very upset that I had to pay money twice for a room.
Stayed 1 night in Nov 2023
Response from Guest Relations on 11 Dec 2023
Thank you for taking the time to review your recent stay with us. We are deeply sorry to hear that this was your experience with booking with Expedia. We appreciate your feedback, and hope you have a wonderful day.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airports
Stayed 1 night in Oct 2023
Response from Guest Relations on 7 Nov 2023
We appreciate the perfect score and kind feedback! Thank you!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute walk from airport. Very quiet. Room was very nice, super clean and modern
Stayed 1 night in Oct 2023
Response from Guest Relations on 7 Nov 2023
Thank you for the kind review!

6/10 Okay

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Relations on 7 Nov 2023
Thank you for your review. If there is anything we could have done to make your stay a 10/10, please do not hesitate to let us know. Again, thank you for your review, and we hope to welcome you back soon

10/10 Excellent

Patrick

Stayed 1 night in Oct 2023
Response from Guest Relations on 7 Nov 2023
Thank you so much for the perfect score!

10/10 Excellent

Jay

Liked: Amenities
Proximity to the airport was very helpful.
Stayed 1 night in Oct 2023
Response from Guest Relations on 9 Oct 2023
We are thrilled to hear that you enjoyed our location! Thank you so much for your review!

10/10 Excellent

Marquis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean. The staff checking us in was very friendly & helpful.
Stayed 1 night in Sep 2023
Response from Guest Relations on 9 Oct 2023
Thank you so much for the kind review! We are happy to hear that you had a clean and comfortable stay, and that you enjoyed your interactions with our friendly and helpful staff. We appreciate your feedback, and we hope to welcome you back soon!

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations on 11 Sept 2023
Thank you for the outstanding 10/10 score! We're delighted that you had such a positive experience with our service and appreciate your acknowledgment of our dedication to delivering top-notch quality.

10/10 Excellent

Christopher, Roseburg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location for airport layovers.
Stayed 1 night in Sep 2023
Response from Guest Relations on 11 Sept 2023
Thank you so much for the kind feedback!

10/10 Excellent

Michael Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations on 11 Sept 2023
Thank you for giving us a perfect score of 10 out of 10! We are thrilled that you had such a fantastic experience with our service and appreciate your recognition of our efforts to deliver excellence.

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Relations on 11 Sept 2023
Thank you for your flawless 10/10 score! We're delighted to hear that you found our service exceptional. We strive to maintain this level of excellence and look forward to continuing to exceed your expectations.

10/10 Excellent

Rebecca

Liked: Amenities
Great place to stay if you have a early morning flight out of Medford.
Stayed 1 night in Aug 2023
Response from Guest Relations on 11 Sept 2023
We are thrilled to hear that you enjoyed your stay with us! Thank you for your review!

8/10 Good

Christopher Rishi, arima

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a Training session very clean hotel friendly staff would definitely stay here In the future..
Stayed 3 nights in Aug 2023
Response from Guest Relations on 11 Sept 2023
We appreciate the kind review and great score! If there is anything we could have done to make your stay a 5/5, please do not hesitate to let us know. Again, thank you for your review, and we hope to welcome you back soon!

10/10 Excellent

Scott M

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay in Medford
A great stay that’s conveniently located close to the airports! A wonderful place to stay.
Stayed 1 night in Aug 2023
Response from Guest Relations on 11 Sept 2023
We appreciate the kind review! We are glad to hear that you enjoyed our convenient location, and we hope to welcome you back soon!

10/10 Excellent

john

Liked: Amenities, property conditions & facilities
Great staff and food.very nice rooms 😎
Stayed 4 nights in Aug 2023
Response from Guest Relations on 11 Sept 2023
Thank you so much for the kind review!

8/10 Good

Marc

Stayed 1 night in Aug 2023
Response from Guest Relations on 11 Sept 2023
We appreciate the great score! If there is anything we could have done to make your stay a 5/5, please do not hesitate to let us know. Again, thank you for your review, and we hope to welcome you back soon!

10/10 Excellent

Corey

Stayed 1 night in Aug 2023
Response from Guest Relations on 11 Sept 2023
We appreciate the perfect score!

10/10 Excellent

Anshuman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Guest Relations on 11 Sept 2023
Thank you so much for the perfect score!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Relations on 9 Aug 2023
Thank you so much for the perfect score!

8/10 Good

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice to stay near the Medford Airport.
Stayed 1 night in Aug 2023
Response from Guest Relations on 9 Aug 2023
We appreciate the great score! If there is anything we could have done to make your stay a 10/10, please do not hesitate to let us know. Again, thank you for your review, and we hope to welcome you back soon!

10/10 Excellent

Don T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure!
As per every experience, Courtyard by Marriott never disappoints! So clean, modern, stress free, and delightfully comfortable beds.
Stayed 1 night in Aug 2023
Response from Guest Relations on 9 Aug 2023
Thank you so much for your kind review! It is always a pleasure to host you, and we look forward to your next visit!

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Catherine and manager and driver Brandy VERY helpful and friendly.
Stayed 1 night in Jul 2023
Response from Guest Relations on 9 Aug 2023
Thank you for the feedback regarding our helpful staff! We appreciate your review, and hope to welcome you back soon!

10/10 Excellent

Greg

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest Relations on 9 Aug 2023
Thank you for the kind score!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great great hotel
We needed a hotel for our last night of stay near the airport. We were very impressed how clean and updated the hotel and rooms were! The staff was incredibly professional and happy.
Stayed 1 night in Jul 2023
Response from Guest Relations on 9 Aug 2023
Thank you so much for the kind review! We are so thrilled to hear that you enjoyed your stay with us, and we hope to welcome you back soon!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest Relations on 9 Aug 2023
We appreciate the perfect score! Thank you!

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest Relations on 9 Aug 2023
Thank you so much for the perfect score!

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
Disappointed pool was advertised but gone
Stayed 1 night in Jul 2023
Response from Guest Relations on 9 Aug 2023
Thank you for taking the time to review your stay with us. I deeply apologize that you were disappointed that we no longer have a pool. We've been working on having this amenity removed for several years now, with not very much luck. That being said, I am saddened to hear that this affected your stay negatively. Thank you again for your feedback, and we hope to have this permanently removed to prevent this situation from occurring in the future.

10/10 Excellent

Yendi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Guest Relations on 9 Aug 2023
We are grateful for the perfect score! Thank you so much for your review!