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Get an overview of this hotelLuxury hotel with 2 restaurants and full-service spa

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Location

Located in the heart of Mecca, this luxury hotel is steps from Well of Zamzam and Kaaba. Abraj Al-Bait Towers and King Fahad Gate are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. Other amenities include 2 coffee shops/cafés, a sauna, and WiFi in public areas.

Room Amenities

All 214 individually decorated rooms feature WiFi and iPod docks. LED TVs with digital channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers. Private bathrooms are not ensuite.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Raffles Makkah Palace features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. A complimentary breakfast is offered. Public areas are equipped with high-speed wireless Internet access (surcharge).

Business-related amenities at this 5-star property consist of a business center and a meeting room. 4 meeting rooms are available. This luxury hotel also offers spa services, a library, and multilingual staff.

Raffles Makkah Palace is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 214 
  • ATM/banking 
  • Business center 
  • Coffee/tea in common areas 
  • Number of coffee shops/cafes - 2 
  • Free breakfast 
  • Concierge services 
  • Elevator/lift 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • WiFi (surcharge) 
  • Library 
  • Number of floors - 20 
  • One meeting room 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Sauna 
  • Smoke-free property 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Luggage storage 
  • Year Built 2007 
  • Number of meeting rooms - 4 
  • Spa services on site 
  • Steam room 
  • Free use of nearby fitness center 

Internet

Available in all rooms: Wireless internet access ( SAR 50 per day )

Available in some public areas: Wireless internet access ( SAR 50 per day )

Room Amenities

  • Phone 
  • Minibar 
  • DVD player 
  • Bidet 
  • Bathtub or shower 
  • In-room safe 
  • Premium bedding 
  • Free newspaper 
  • Air conditioning 
  • Private bathroom (not in room) 
  • Free bottled water 
  • WiFi (surcharge) 
  • Daily housekeeping 
  • Turndown service 
  • Second bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • Slippers 
  • Room service (24 hours) 
  • LED TV 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • Desk 
  • Iron/ironing board (on request) 
  • Digital TV service 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Individually furnished 
  • Individually decorated 

Where to Eat

A complimentary breakfast is offered.

Al Qasr - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Al Majlis (Laventine) - This fine-dining restaurant serves lunch and dinner.

Narjes Tea Lounge - Onsite coffee shop. Open 24 hours.

The Creamery - Onsite café.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

Spa Services

Raffles Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Minimum age to access spa is 17 
  • Sauna in spa 
  • Massages 
  • Number of treatment rooms 6 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Special check-in instructions:

Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM. Guests can contact the property using the number on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 150 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: SAR 50 per day (rates may vary)
  • Fee for wireless Internet in public areas: SAR 50 per day (rates may vary)
  • Rollaway bed fee: SAR 150 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Makkah Palace
  • Makkah Raffles
  • Makkah Raffles Palace
  • Raffles Makkah
  • Raffles Makkah Palace
  • Raffles Makkah Palace Hotel
  • Raffles Makkah Palace Hotel Mecca
  • Raffles Makkah Palace Mecca
  • Raffles Palace
  • Raffles Palace Makkah

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Couples wishing to share a room must provide proof of marriage. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Butler Service

Book a stay in any room or rate plan and benefit from a 24-hour in room butler service.

Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.


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