Featured Image
Featured Image

Get an overview of this hotelLuxury hotel with 2 restaurants and full-service spa

Collecting Nectar Points

Popular property highlights

Breakfast included
Business centre
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in the heart of Mecca, this luxury hotel is steps from Well of Zamzam and Kaaba. Abraj Al-Bait Towers and King Fahad Gate are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. Other amenities include 2 coffee shops/cafés, a sauna, and WiFi in public areas.

Room Amenities

All 214 individually decorated rooms feature WiFi and iPod docks. LED TVs with digital channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers. Private bathrooms are not ensuite.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Raffles Makkah Palace features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. A complimentary breakfast is offered. Public areas are equipped with high-speed wireless Internet access (surcharge).

Business-related amenities at this 5-star property consist of a business center and a meeting room. 4 meeting rooms are available. This luxury hotel also offers spa services, a library, and multilingual staff.

Raffles Makkah Palace is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 214 
  • ATM/banking 
  • Business center 
  • Coffee/tea in common areas 
  • Number of coffee shops/cafes - 2 
  • Free breakfast 
  • Concierge services 
  • Elevator/lift 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • WiFi (surcharge) 
  • Library 
  • Number of floors - 20 
  • One meeting room 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Sauna 
  • Smoke-free property 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Luggage storage 
  • Year Built 2007 
  • Number of meeting rooms - 4 
  • Spa services on site 
  • Steam room 
  • Free use of nearby fitness center 

Internet

Available in all rooms: Wireless internet access ( SAR 50 per day )

Available in some public areas: Wireless internet access ( SAR 50 per day )

Room Amenities

  • Phone 
  • Minibar 
  • DVD player 
  • Bidet 
  • Bathtub or shower 
  • In-room safe 
  • Premium bedding 
  • Free newspaper 
  • Air conditioning 
  • Private bathroom (not in room) 
  • Free bottled water 
  • WiFi (surcharge) 
  • Daily housekeeping 
  • Turndown service 
  • Second bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • Slippers 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • LED TV 
  • Rollaway/extra beds (surcharge) 
  • Desk 
  • Iron/ironing board (on request) 
  • iPod docking station 
  • Digital TV service 
  • Blackout drapes/curtains 
  • Individually furnished 
  • Individually decorated 

Where to Eat

A complimentary breakfast is offered.

Al Qasr - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Al Majlis (Laventine) - This fine-dining restaurant serves lunch and dinner.

Narjes Tea Lounge - Onsite coffee shop. Open 24 hours.

The Creamery - Onsite café.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

Spa Services

Raffles Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Sauna in spa 
  • Minimum age to access spa is 17 
  • Massages 
  • Number of treatment rooms 6 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 4 PM

Special check-in instructions:

Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM. Guests can contact the property using the number on the reservation confirmation received after booking.
A valid permit to perform Hajj must presented at airport and hotel check-in from July 24 - September 5, 2017. Guests without valid permits will not be able to check-in. For permit-related questions, please contact the hotel or airline directly. Contact information is provided on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Hotel Name

  • Makkah Palace
  • Makkah Raffles
  • Makkah Raffles Palace
  • Raffles Makkah
  • Raffles Makkah Palace
  • Raffles Makkah Palace Hotel
  • Raffles Makkah Palace Hotel Mecca
  • Raffles Makkah Palace Mecca
  • Raffles Palace
  • Raffles Palace Makkah

Butler Service

Book a stay in any room or rate plan and benefit from a 24-hour in room butler service.

Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.


Sorry, we seem to have had an issue loading our review content. Try again?