Ratings based on 546 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Corpus Christi, TX

Nice hotel with the friendliest staff.

Posted 30-Aug-2017
Pros: Best staff!
Evacuating Hurricane Harvey sent me to McAllen. I chose this hotel because they were pet friendly. I am glad I stayed here. Friendliest staff, they made me feel welcomed. This is by far the best hotel I have ever stayed at. They made my devastating trip better than I could ever imagine. I love all the staff from the front desk, to the chefs, to the housekeeping.
2 out of 5
by A verified traveller from Laredo,Tx.

the rate was to high for the hotel

Posted 23-Aug-2017
Pros: nothing
Cons: na
Location: na
Room to small, and the atmosphere was very loud
2 out of 5
by e.g.

Nice place...but buy a couple of fans!

Posted 21-Jun-2017 on Hotels
Buy a couple of fans for your room. It's really hot ..temp in room was 75'...had to run to Walmart and buy a couple of big fans.
4 out of 5
by Andrew

This traveller left a rating score only Posted 30-May-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-May-2017
Comfortable hotel, when I the area will stay again without a doubt
5 out of 5
by Michael

Business trip Nice Hotel Convenient

Posted 20-May-2017 on Hotels
great staff, very friendly and helpful morning coffee was real good.
5 out of 5
by Darla

Posted 16-May-2017 on Hotels
We have stayed at this place the last four times we have travelled to McAllen. Always enjoy our stay. Would only suggest they change the nightly menu, always the same so some work could be improved in this area.
4 out of 5
by Marti

This traveller left a rating score only Posted 27-Feb-2017 on Hotels
5 out of 5
by Marquita

This traveller left a rating score only Posted 14-Feb-2017 on Hotels
5 out of 5
by gary

Posted 06-Feb-2017 on Hotels
We have stayed there before, and it was just as good as the last two times. The rooms were very clean and neat. Employees were very friendly as well . Very clean place to stay. Enjoyed the trip..