Ratings based on 838 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 22-Aug-2016
Excelente hotel muy limpio y amplio muy bueno para viajes cortos
4out of 5
by A verified traveller from Monterrey, Mx

Muy buena opción en Mcallen

Posted 08-Aug-2016
Pros: En General todo
Location: Esta cerca del aeropuerto y de los principales centros de compras.
Las instalaciones del hotel están en buenas condiciones, el personal es muy amable, el atrium tiene muy buena atmosfera y las habitaciones están muy amplias
4out of 5
by A verified traveller

Buen servicio

Posted 26-Jul-2016
A la alberca le falta que tenga el Mantenimiento adecuado o los químicos apropiados porque el agua no se veía transparente y en el jacuzzi se hacía una espuma que no daba buen aspecto.
2out of 5
by A verified traveller

Disappointed

Posted 25-Jul-2016
I have stayed in this hotel in the past when it was Embassy Suites and never had a complaint in the past. This time around, unfortunately it was not the greatest experience. The young lady at the front desk at ck in, was not friendly at all, very indifferent, then i requested a shower cap & the gentleman that answered front desk was very nice, but it took housekeeping 30min to final bring it to me, i was running late for an event, then the following morning i had HK come & knock at my door & attempt to open it 3 times @ 7am, 9:30 & 10am i finally called front desk to complain, couldnt understand what the rush or reasoning for it..check out was at noon..
5out of 5
by A verified traveller from Monterrey

Buena ubicación, excelente hotel.

Posted 24-Jul-2016
Pros: Alberca, comodidad, café, ubicación.
Solo estuve una noche para descansar, muy cómodas las camas.
5out of 5
by A verified traveller

Great

Posted 13-Jun-2016
Fast check in accurate destination awesome rib pizza
5out of 5
by Richard from Garland, TX

Nice Hotel.

Posted 29-May-2016 on Hotels
Overall good place. Folks were nice and everything was clean.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 23-May-2016 on Hotels
5out of 5
by Jaime Antonio

This traveller left a rating score only Posted 23-May-2016 on Hotels
4out of 5
by A verified traveller

Muy buen lugar con detalles de atención a la limpi

Posted 23-May-2016 on Hotels
Muy bien la habitación, Faltaron detalles de limpieza en la tapa del bowl y por dentro. Fuera de habitaciones había basura y toallas en un rincón de un pasillo, esto baja la categoría y da mal aspecto.