Ratings based on 137 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location. Beautiful and classy accommodation

Posted 12-Sep-2017
Quiet location not far from Green Park tube. Easy walking to all London highlights.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 04-Sep-2017
We had a great stay. The staff was very accommodating. Only complaint is that the bathroom is small. However, bedroom had plenty of room. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Love this charm.

Posted 03-Sep-2017
Pros: Everything.
Location: Palace, Soho, park, shopping. Everything is near by. If you are walker, you can walk down to the river. Short tube ride to British museum.
Beautiful boutique hotel tucked in middle of Mayfair. Close to tube, walk to palace, soho. Great location. Rooms so clean, amenities abandoned,stuff wonderful, nothing bad to say!
5 out of 5
Recommended
for Everyone
by A verified traveller from italy

Central, traditional hotel!

Posted 01-Sep-2017
Like stepping in to an old gentlemans club with all the trappings!! Lovely couple of days
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Nice at the heart ıf Mayfair

Posted 23-Aug-2017
I did enjoy my stay at Chesterfield. The hotel is located in the heart of Mayfair, which basically close to the best shops, restaurants etc. It wasn't as close to the financial district if you are out there for business, but definitely and easily manageble. The hotel had its old school charm which I did appreciate.
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Stuffy Hotel in Good Location

Posted 28-Jul-2017
Pros: Good location
Cons: One of the pillows smelled like makeup and perfume--don't know if this was from the cleaning staff or a previous guest--yuck.
Location: Easy walking to many London attractions.
The hotel is conveniently located in a nice area of London. Ambiance is a bit stuffy.
Comment from Hotel Management
28-Jul-2017 by Letitia, Hotel Management
Dear Ellen, Thank you for choosing to stay at The Chesterfield and for highlighting our excellent location. Our cleaning products are neutrally scented and should eliminate any perfume scents, we also use scented products which may be what you picked up. We hope we can welcome you back to the hotel sometime in the near future. Warm regards, Letitia Chihambakwe Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful. Close to everything. Great staff.

Posted 23-Jul-2017
Very comfortable hotel. Well located. Loved it. Wonderful staff.
Comment from Hotel Management
28-Jul-2017 by Adam Lake , Hotel Management
Dear Guest, Thank you for taking the time to share feedback after your recent stay with us. It gives me great pleasure to know that you had a wonderful stay with us and that you found the hotel to be in a great location. I look forward to welcoming you back to The Chesterfield Mayfair Hotel again soon. Kind regards, Adam Adam Lake General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from south africa

Fantastic location

Posted 13-Jul-2017
Pros: Location, friendliness of staff, dining area and character-filled bar
Cons: Breakfast was slightly insipid
Location: Close to Hyde Park and a walk away from Buckingam Palace, a street away from Shepherd Market which is a treasure trove of restaurants and quaint shops
A wonderful hotel. We were initially given a very small dark room which was not appropriate for our needs but were moved to another room which was outstanding. Situated in Mayfair and a street away from the quaintest restaurants. Very central. We would definitely stay here again,
Comment from Hotel Management
28-Jul-2017 by Adam Lake , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at The Chesterfield Mayfair Hotel. It gives me great pleasure to learn that you found our location to be ideal and that you also made time to enjoy our atmospheric bar. Whilst I am disappointed to read that you found your initial room unsuitable, I am pleased that my team offered your a quick resolution. My staff will be most pleased that you found them to be friendly and helpful and we look forward to welcoming you back to The Chesterfield Mayfair Hotel in the near future. Kind regards, Adam Adam Lake General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect

Posted 13-Jul-2017
Wonderful hotel, great location, cozy bar, incredibly friendly staff.
Comment from Hotel Management
28-Jul-2017 by Adam Lake , Hotel Management
Dear Guest, Thank you for taking the time to share you recent experience of The Chesterfield Mayfair Hotel with fellow Expedia Users. I am most pleased that you found the hotel to be wonderful and that you particularly appreciated the Mayfair location of the hotel. I look forward to welcoming you back to The Chesterfield Mayfair Hotel soon. Kind regards, Adam Adam Lake General Manager
3 out of 5
by A verified traveller from San Diego, CA

No longer the jewel it once was

Posted 10-Jul-2017
Pros: The bar.
Cons: Service.
Location: Great location
My wife and I stayed at the Chesterfield almost 10 years ago. We enjoyed that stay and looking forward to our return visit. Unfortunately, the hotel has declined. When we arrived, the doorman and the people at the desk all wore badges announcing they were "trainees". While all went smooth with check-in, it was concerning that there was not a "veteran" in sight. Our room was tiny, but we were aware of that likelihood from our prior visit. We were disappointed, however, the next morning when our bath towels were extremely threadbare. Further, by the third and last morning of our stay, we had also run out of bath gel. For the very high price we paid to stay at the Chesterfield, it was extremely disappointing that the towels were so old and that housekeeping was apparently told not to replenish bath products. We only discovered the biggest problem after we had already left England. On our last night I left my shoes outside the room door to be polished and returned to me the following morning. By the time I was ready to check out the following morning, my shoes had still not been returned. I called the front desk to find out the status. I was told that they had run out of polish, but went to get some. This delayed us and we just put the shoes in our luggage when they finally arrived. Upon arriving in France, I discovered that my cordavan shoes were now a dark brown as the Chesterfield had used the wrong polish. Needless to say, this will be our last stay.