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Reviews of ibis Styles Laval Centre Gare

3 out of 5
ibis Styles Laval Centre Gare
8 Avenue Robert Buron, Laval, Mayenne

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 163 reviews" "
Rating 8 - Good. 51 out of 163 reviews" "
Rating 6 - Okay. 2 out of 163 reviews" "
Rating 4 - Poor. 3 out of 163 reviews" "
Rating 2 - Terrible. 2 out of 163 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for access to Le Mans for race. Good service and nice people. Great access to train.
Stayed 2 nights in Jun 2023
Response from Aline F, Manager on 13 Jun 2023
Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

A

Stayed 1 night in Apr 2023

10/10 Excellent

Dean

Stayed 1 night in Feb 2023

10/10 Excellent

Mary, Madison

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Laval Hotel
Lovely hotel in a great location. Everything we needed, comfortable and clean.
Stayed 2 nights in Jan 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff
Super staff, both evening and morning desk clerks were friendly and helpful, particularly Roberto in the morning who made sure he spoke to all guests at breakfast, checking all was OK. Tiny garage but ample free parking on street for free after 18h. We were able to leave our bikes in the garage for security. This hotel and staff are a credit to Ibis Styles
Stayed 2 nights in Oct 2021
Response from Aline F, Manager on 15 Oct 2021
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Terrible

Marc

Stayed 1 night in Jun 2020
Response from Aline F on 30 Jun 2020
Cher Client, Nous vous remercions d’avoir pris le temps de noter votre séjour dans notre établissement. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes. Si cela vous convient, nous aimerions avoir plus de détails afin de corriger le ou les prestations qui selon vous n'ont pas été satisfaisantes. Dans l'attente de vous lire. Cordialement, Aline Fouilleul, Directrice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saved by L'Orfevre
Laval is ok as a stopover. Looked like nowhere to eat Sunday night but go up to the bit of old town over the river and look for L'Orfevre, a nice little restaurant which has just two choices for each course and you get a very reasonable meal at a reasonable price (19 Euros? for two courses I think) cooked by a proper unpretentious chef. There was duck or hake; both were very good.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was so helpful and friendly, he runs a very good hotel
Stayed 1 night in Aug 2019

8/10 Good

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room key deactivated, 4am fire alarm handled badly
Issues at check in, room card deactivated after asking receptionist twice was card updated, 4 am fire alarm with 5 hotel guests resident, no update no room phone call. Not a secure feeling.
Stayed 1 night in Jul 2019
Response from Aline F, Manager on 15 Jul 2019
Dear Guest, Thank you for taking the time to share your experience at the Hotel. As I already told you, I completely trust in my team and we are working, all together, to make sure that we provide to each guest a superior quality of services. On reading our other comments, guests will be able to see that yours does not reflect our singulary work. Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff. Highly recommended :)
Stayed 1 night in Jun 2019

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at this hotel
The service at this hotel was second to none. Both the daytime and nighttime staff went above and beyond to make this a lovely stay. I had car trouble while in Laval. The daytime manager did everything imaginable to assist me in getting the issue resolved. I am forever thankful for his help in my time of need. Truly five star service.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

DeVonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for a one night stay.
Great spot for an overnight stay in Laval. Rooms comfortable and location great for an evening walkabout. Breakfast was okay but not great. I’d stay there again.
Stayed 1 night in Aug 2018
Response from Aline F, Manager on 21 Aug 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Rehanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD VALUE and new hotel - clean and new!
It was a very NEW and very clean room - everything felt new and nice, it was like the shower hadn't even been used before. The room is a little bit small and the area (though close to the train station) doesn't have many places to get food nearby - and as there is no food after 10pm at the hotel, I found this difficult as I arrived at 9.30. Breakfast was small in choice but very nicely presented and tasty and the breakfast area is lovey. Overall I would recommend this hotel and I would choose this again if I stayed in the area. I also think it was VERY good value for the money they charge....

8/10 Good

Lucy, Laval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable hotel in convinient location
Hotel situated in city centre in a quiet location within walking distance from the Laval train station, close to shops, restaurants, river and old town. Staff were very friendly and speak English apart from one reception staff and chambermaids but still very friendly and helpful. Rooms were very clean with comfortable bed that took most of the room and have to squeeze through the door with a suitcase as bed was in the way. On the whole very good standard and would recommend it.
Stayed 4 nights in Mar 2018

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

THIERRY

Stayed 1 night in Nov 2023

2/10 Terrible

Joffrey

Stayed 1 night in Nov 2023
Response from Aline F, Diectrice on 18 Nov 2023
Chers Clients, C'est avec un grand regret que nous prenons connaissance de votre message. Nous sommes navrés de lire que vote séjour parmi nous n'ait pas répondu à vos attentes. Votre avis nous est très précieux par conséquent, pourriez-vous nous faire part des éléments qui ne vous ont pas apporté satisfaction? Dans l'attente de vous lire, nous restons à votre disposition. Cordialement,

10/10 Excellent

Masayoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Massamba

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merci à Thomas et Ophelie. Une belle équipe dynamique et professionnelle au service client. Quel plaisir d’avoir ce genre d’équipe. Merci
Stayed 1 night in Sep 2023
Response from Cordialement, Roberto on 3 Oct 2023
Chère Cliente, Nous vous remercions pour vos commentaires suite à votre séjour. C’est avec grand plaisir que nous recevons tous vos compliments. Votre satisfaction est notre plus belle récompense. Dans l’attente de vous accueillir de nouveau.

10/10 Excellent

Alves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualite prix. Equipe tres professionnelle et sympathique
Stayed 2 nights in Sep 2023
Response from Aline F, Directrice on 25 Sept 2023
Cher Client, Mille mercis pour votre retour si positif. Nous sommes ravis de lire que nos prestations ainsi que l'accueil de notre équipe ont répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau. Cordialement,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Cordialement, Roberto on 3 Oct 2023
Cher Client, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et nos prestations. Nous espérons vous accueillir à nouveau très bientôt.

10/10 Excellent

Fanny

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En plein centre
Stayed 1 night in Jun 2023
Response from Aline F, Directrice on 28 Jun 2023
Cher Client, Un grand merci pour cette note suite à votre séjour. Nous sommes ravis de lire que la situation de l'hôtel a répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau. Cordialement,

8/10 Good

PERIGAUT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff in town, good beds. And Nice breakfast included
Stayed 3 nights in Mar 2023
Response from Roberto on 19 Mar 2023
Dear Mr Marc,It is a pleasure for the whole team to know that your stay has been satisfactory for you. We will continue working to continue on this path and we hope to see you very soon.My best regards

10/10 Excellent

jacques

Stayed 1 night in Feb 2023

10/10 Excellent

dorothée

Stayed 1 night in Feb 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel and staff in town.
Stayed 4 nights in Jan 2023
Response from Aline F on 11 Jan 2023
Dear Guest, Many thanks for you message and for your fidelity to our hotel. It is always a pleasure to welcome you! we look forward welcoming you. Regards,

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Nuit à Laval
Mon passage dans l'hôtel ibis était top j'ai néanmoins peu apprécié le fait d'être mis dans une chambre accolée à la chambre de 2 personne très bruyante jusqu'à tard mais cela n'est pas la faute de l'hôtel ! L'hotel ibis de Laval est très sympa !
Stayed 1 night in Jan 2023
Response from Aline F, on 11 Jan 2023
Cher Client, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous, hormis le dérangement du voisinage. Nous espérons vous revoir très bientôt! Cordialement,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

frederic

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour lumineux
Le personnel était très accueillant et très serviable Merci
Stayed 1 night in Dec 2022

10/10 Excellent

christophe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet établissement a répondu à toutes nos attentes
Stayed 1 night in Nov 2022
Response from Aline F, Directrice on 28 Nov 2022
Cher Client, Un grand merci pour votre retour. Nous sommes tous ravis de lire que votre séjour parmi nous a répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau. Cordialement,

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Aline F, Directrice on 20 Sept 2022
Cher Client, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement

10/10 Excellent

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Irène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Frederic

Stayed 1 night in May 2022

8/10 Good

TOti

Stayed 1 night in May 2022

10/10 Excellent

JEROME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etape Lyon-Bretagne
Halte entre la Région Lyonnaise et la Bretagne, accès pratique, très bonne accueil, personnel attentionné, avec à quelques pas un super petit restaurant. A Faire.
Stayed 1 night in Apr 2022

10/10 Excellent

Julia

Stayed 1 night in Apr 2022