Interior entrance

Reviews of Best Western Hotel De Paris

3 out of 5
Best Western Hotel De Paris
22 Rue de la Paix, Laval, Mayenne

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 317 reviews" "
Rating 8 - Good. 130 out of 317 reviews" "
Rating 6 - Okay. 24 out of 317 reviews" "
Rating 4 - Poor. 5 out of 317 reviews" "
Rating 2 - Terrible. 3 out of 317 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
They go above and beyond to assist
Stayed 2 nights in Oct 2023
Response from Maud on 7 Dec 2023
Bonjour Madame, Merci de l'avis que vous nous avez laissé, ils sont très important pour l'amélioration que nous souhaitons apporter chaque jour. Nous sommes ravis que vous ayez apprécié votre séjour. Le confort, l'accueil et la diversité des choix que nous proposons sont primordiales pour nos clients. Nous espérons vous accueillir à nouveau très bientôt. Bien cordialement.

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, rooms were clean and comfortable. Breakfast was very good.
Stayed 1 night in Aug 2023
Response from Maud on 3 Oct 2023
Dear Customer, we thank you for the opinion you left us, they are very important for the improvement that we wish to make every day. We are delighted that you enjoyed your stay. Comfort, welcome and the diversity of choices we offer are essential for our customers. We hope to welcome you again very soon. Best regards.

10/10 Excellent

lola, Sugar Land

Stayed 2 nights in Jun 2023

10/10 Excellent

Laurent

Stayed 1 night in Aug 2022

10/10 Excellent

Gautier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Herbert, Jacksonville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room location was excellent… amazing view of the street with Christmas lights. Friendly staff. Limited local parking due to seasonal event and blocked streets also limited access, parked 3-4 blocks away upon arrival. No hotel parking availability.
Stayed 2 nights in Dec 2021

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Nov 2021

10/10 Excellent

JUNYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was very kind and recommended some restaurants around the hotel. The one right next to this hotel was the one I chose. It was very good atmosphere with varieties of French cuisine with wines and beers. The room was clean and the location is good to explore the city.
Stayed 1 night in Jul 2021

10/10 Excellent

Dragos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci beaucoup
Our booking for this hotel ended up being at the time when France was in complete lockdown and we had to rush back to UK before complete shut down of French borders. We arrived in Laval which looked like a ghost town and all hotels and restaurants were closed. We parked outside the Best Western and the owner was at reception waiting for us, as they had honoured our reservation. We were the only couple staying at the hotel and were given use of a microwave oven should we wish to cook any food. We were given a couple of mobile numbers and the entry code to the hotel and the owner left us after ensuring that we had everything we required. We left the next morning after a refreshing night's sleep in a warm comfortable room. We were extremely grateful and wish to say a big MERCI BEAUCOUP to the people concerned.
Stayed 1 night in Mar 2020

8/10 Good

Esra

Stayed 2 nights in Mar 2020

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location perfect for a weekend break. Room was prrfect had a super view of the christmas lights on the bridge. Loved the restaurant next door
Stayed 1 night in Dec 2019

8/10 Good

Veronique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This hotel is downtown and walking distance to restaurants and bars. Rooms are small but fine.
Stayed 1 night in Sep 2019

10/10 Excellent

SCOTT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly and clean
They were very accommodating and I contacted them prior to ask for a parking space . They only have 6 spaces so it is very small car park and very tight but worth it if you are there for a few days. Staff firendly, we didn't have breakfast so can't rate that. Room was clean and we were at the front where we thought it would be noisy but it was not as double glazing. Modern and clean and would stay again.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location, friendly & helpful staff, good breakfast selection
Stayed 4 nights in Jun 2019

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel in a good location but a few times the nternet dropped out or went very slow.
Stayed 2 nights in Jun 2019

10/10 Excellent

Nora

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The car parking is just a few limited spaces that I never found the entrance to and needed to be booked in advance. After a 12 hour drive that was disappointing
Stayed 2 nights in Jun 2019

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff very helpful Parking not on sight
Stayed 2 nights in Mar 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Nov 2018

8/10 Good

yitzhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Peter

Poor
We were given one of the smallest rooms in the Hotel, there was only a small amount of hanging space for clothes so all other clothes had to be left in the case on the floor and that was in short supply, there is very little car parking at the hotel so that is a big problem as parking on the road is charged for.
Stayed 4 nights in Aug 2018

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Room small and local area quiet
Room too small to be in for 4 days when not paying a budget price but serviced well and reasonably well equipped. Laval is nice but too quiet for me and opening / food service times of cafes and bars was restrictive although we did get used to it.
Stayed 4 nights in Aug 2018

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet city. wonderful staff, very kind and helpful (despite the language barrier of us not knowing French)
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat disappointing for a Best Western hotel.
Breakfast was utilitarian. Hot drinks were not good. The ambiance of the room was poor. No linen, no cutlery on the table and chairs so heavy you had to be strong to move them. It was an expensive meal for what was on offer. Even though I had paid for a better room it was still small. The bathroom had been refurbished to a good standard. However, a small person would have difficulty getting in or out of the bath!
Stayed 1 night in Aug 2018

2/10 Terrible

Colin

Liked: Cleanliness
Red hot aircon non existant
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and adequate
Perfectly adequate three star hotel that has been recently updated. Rooms small but clean. Air conditioning not working and leaky shower. Beware breakfast which is an extra charge but not advertised as such.
Stayed 3 nights in May 2018

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We've stayed many times at this hotel and it's even better now that it's been completely refurbished.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Hotel was
Extra double glazing fantastic. Quiet Friday night/Saturday morning. Good welcome, very clean, comfortable and great breakfast. Easy to find from the station and to the market and historic quarter the next morning. Perfect.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but sort out the ironing boards
Nice clean hotel but they need ironing boards that are useable
Stayed 2 nights in Sep 2017

8/10 Good

Mr M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Laval!
If you are heading to the beautiful town of Laval, stay at the best western. You won't be disappointed.

8/10 Good

anna

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
It was unfortunate that the original booking in Laval was not to a good standard. I quickly found a room at the best Western which was clean and modern although small. Ten times better than the hotel we had to walk away from. Ideal loca5 for restaurants etc.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central hotel.
We have stayed many times at this hotel as we are always very satisfied with everything it has to offer. It is being completely refurbished at the moment and this time we had a beautiful newly decorated room and a superb bathroom with very good quality fittings.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and room convenient to restaurants and shopping. Hotel staff very warm, friendly and helpful

8/10 Good

Nancy, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel
We enjoyed our stay very much in this hotel. Even though our room overlooked a very busy town centre street, we slept very well because of the good double glazing. The room was very clean and comfortable, and in the evening we had a wide choice of restaurants within a short walking distance.

8/10 Good

Danilo, Montenegro

Liked: Cleanliness, property conditions & facilities, room comfort
I was very happy with room condition and clinliness, it was great choice

8/10 Good

Jennifer, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, excellent location
A lovely two night stay at this hotel in Laval. A great location approx ten minutes walk from the train station and very close to the centre of the town. The hotel is clean and comfortable. There were a few communication problems as not very many of the staff have much English knowledge (and my French is not good), but they always made an effort to understand. The walls are quite thin so I could hear the people in adjoining rooms. Breakfast was a simple buffet selection but with plenty of choice.

6/10 Okay

Michael, Chorley

Liked: Cleanliness, staff & service
An expensive stay in Laval
Stayed 3 nights. Room was old fashioned with a very poor view over a grubby roof. No hotel bar and expensive for what it was and the facilities/

10/10 Excellent

Alainj, Laval, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, centrally located
Easy to acess for a traveller not familiar with the area. Very quier area of the city even if downtown.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and courteous staff
This is a week run hotel in a good location. The members of staff were helpful, and the room was pleasant. In our view, the bed could have been more comfortable. Breakfast was good.

8/10 Good

Heather, Westgate on Sea, Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely central to main town and Laval trains
Hotel has restaurant next to it and is situated very near to main town, just a short walk across river. Busy brasserie near by but not noisy. Hairdressers down road to left of hotel. Going from the right of the hotel the LAVAL main railway station is about a 15 minute walk away or there are taxis and buses that run there. The hotel does breakfast but is rather expensive for the amount of food offered Pleasant staff and always helpful but not many speak that much English, good practice for any would-be French speakers. Launderette up main road to the right, although hotel does do laundry service. I found the hotel to be extremely central and probably the best situated for restaurants, small eating places and atmosphere with good bus services opposite and plenty of car parking around the area. There is a cinema across the river and for English visitors, the newsagents on the main road opposite the tourist office, sells some English papers, but be quick because they are snapped up! Also bookshop M'Lire on way to river and town sells English books, but you have to go downstairs to find them.

10/10 Excellent

Timothy, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Larval, the palindromic city
Clean and quiet, near the Gare, just fine!