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Reviews of Ace Inn Matsuzaka

3 out of 5
Ace Inn Matsuzaka
516-1 Kyo-Machi, Matsusaka, Mie-ken

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 161 reviews" "
Rating 8 - Good. 67 out of 161 reviews" "
Rating 6 - Okay. 35 out of 161 reviews" "
Rating 4 - Poor. 6 out of 161 reviews" "
Rating 2 - Terrible. 2 out of 161 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Sunny, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near station
This is a small hotel with everything needed. Welcome drinks is really as it provided some snacks and both alcohol and non-alcoholic drinks. We did have a good happy hour in the lobby!! Car park is also close to the hotel in low cost.
Stayed 1 night in Apr 2018

10/10 Excellent

Weeraphan, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great staff
I stayed a night at the hotel. The location is very close to the Matsuzaka station. Good service from staff and also welcome drinks for guests. Clean room. Nice stay.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It's alright
The staff was nice to move us from a smoking to non-smoking room. However, it was a very simple, very basic, dull business hotel, with very unappetising breakfast options.
Stayed 1 night in Aug 2017

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy hotel by Matsusaka Station. Recommended
I've stayed at the Ace Inn a few times. Check in is fast. English is spoken. There is a welcome drink during happy hour. It is very clean. The location is perfect, as it's only 1.5 blocks from Matsusaka Station (JR Exit). Walk down 1 block and turn left before the light and go down a block and you'll see it. The only downsize is the rooms are very small, but this is Japan. However, even though I'm a big guy, I can easily fit on the comfortable bed. I get a little claustrophobic in the bathroom. But the price and location are great. The checkout is 10am (early), but I slept in until 11am and was not charged for the extra hour which was nice. I have never tried the breakfast.
Stayed 1 night in Jul 2017

8/10 Good

Ryosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Japanese typical but clean business hotel
Room is definitely small for anyone who aren't used to Japanese business hotel. I've stayed in twin room but we had 2 beds, very small room to open one 20" suitcase, and that's it. Other than that room is in decent condition, service is great and breakfast is par with other hotels and chains. Wifi is decent but speed decreases significantly at night when everyone is trying to connect. They have welcome drink hour that you can have one beer/sake/liquor in evening. Location is great, a few block away from station and you'll have all kind of Matsusaka Beef restaurants in vicinity.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Enjoyed the welcome drinks, hosted by friendly staff.

4/10 Poor

Angus, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Very close to the station, but little else
One soon gets used to what "cramped" means when staying in Japanese hotels of this level, but I found this even more cramped than usual. Two things highlighted this: the dining room/space, which was badly equipped and too small for the number of tables it needed to accommodate; and, the absence of any stairs that could be used instead of the single elevator. The variety of food for breakfast was actually quite good, but it was difficult to appreciate among the crush! While 10 minutes walk from the station, versus 1 minute for this hotel, I would choose Route Inn over Ace because it has everything Ace doesn't, including an excellent dining room, lots of space, and stairs, not to mention lots of parking. (I stayed here for 3 nights before moving to Ace.)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At this price, I love this
Room is not big but large enough for a couple stay (a bit bigger than Standard Double Room of Shinosaka Conference Center Hotel that we stay recently). Wifi, breakfast we did not try, standard small bathroom. Only problem with the TV that they used mini PC box which was slow responding (might be slow CPU) and the remote was all Japanese. Front desk is very supportive. Although english is difficult but they try to help us on many questions we ask. We also get a nice local Matsuzaka beef restaurant from their recommendation which could not be searched from the internet.

6/10 Okay

Valeria, Argentina

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice budget Option
Great location near the station. Budget option to visit Ise Peninsula. Warm and kind staff.

10/10 Excellent

JAEWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋은 호텔입니다. 아주 깔끔한건 바라지 못하지만 이 가격으로 조식도 있고 역에서 도보 3분 이내로 접근성이 매우 좋습니다.
Stayed 1 night in Jan 2024
Response from エースイン・松阪　フロントスタッフ一同 on 16 Jan 2024
JAEWON様この度は、エースイン・松阪にご宿泊頂き誠にありがとうございました。朝食についても満足していただけたようで何よりでございます。また仰る通り駅から徒歩23分圏内、裏手にはコンビニ、飲食店も多数あり立地面や利便性に大変恵まれております。しかし、サービス面でも満足していただけるよう日々精進しております。また松阪へお越しの際にはご来館いただけます事を、心よりお待ち申し上げております。

8/10 Good

Mika

Stayed 1 night in Nov 2022

10/10 Excellent

takashi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Masafumi

Stayed 1 night in Jun 2022

10/10 Excellent

Masafumi

Stayed 1 night in Apr 2022

10/10 Excellent

Koseko

Stayed 1 night in Apr 2022

10/10 Excellent

HITOSHI

Stayed 1 night in Mar 2022

8/10 Good

Kei

Business traveller
Liked: Cleanliness, staff & service
朝ごはん美味しかった
Stayed 1 night in Feb 2022

8/10 Good

Katsuhiko

Stayed 1 night in Feb 2022

8/10 Good

takashi

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Shinya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

shigeki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from フロント on 18 Jan 2022
この度はエースイン松阪をご利用いただき誠にありがとうございます。 また機会がございましたら是非お越しください。スタッフ一同心よりお待ちいたしております。

10/10 Excellent

takashi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かったです。
　朝の食事も充実しており、とても快適でした。 時間も利用します。
Stayed 1 night in Dec 2021
Response from フロント on 18 Jan 2022
この度はエースイン松阪をご利用いただき誠に有難うございます。 また機会がございましたら、是非お越しください。スタッフ一同心よりお待ちいたしております。

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from フロント on 18 Jan 2022
この度はエースイン松阪をご利用いただき誠に有難うございます。 また機会がございましたら是非お越しください。スタッフ一同心よりお待ちいたしております。

8/10 Good

KENICHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from エースイン・松阪 on 30 Nov 2021
ご利用ありがとうございました。 またのお越しをスタッフ一同心よりお待ち致しております。 エースイン・松阪　フロント　松本

6/10 Okay

Takehiko

Disliked: Property conditions & facilities, room comfort
ツインベットルームで広さが不十分。
季節の変わり目で室内温度調整がうまくできなかった。ツインベッドルームで価格が安かった分部屋が狭く窮屈。高くても広い部屋が寛げた。
Stayed 1 night in Oct 2021

8/10 Good

Yuusuke

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

サユリ

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
《良かった点》 駅から近い。ウェルカムドリンクに地酒が入っている。このお値段で朝食付き。 《微妙だった点》 夕食にオススメのレストランを聞いたが、アタフタして全然参考にならなかった。
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

kazuhito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

hiroyuki

Business traveller
Liked: Staff & service
今回の値段でウェルカムドリンク&朝食付きはコスパよすぎです！
Stayed 1 night in May 2021

8/10 Good

takashi

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2021

10/10 Excellent

Masafumi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
朝ご飯美味しい。朝ご飯美味しい
Stayed 1 night in Mar 2021

10/10 Excellent

HIROKO

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
快適に過ごさせていただきました。
Stayed 1 night in Jan 2021

10/10 Excellent

ナルミ

Stayed 1 night in Jan 2021

8/10 Good

hiroyuki

Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

SHINJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安くて快適でした また来たいデス
Stayed 1 night in Aug 2020

8/10 Good

HIROSHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安く、食事も良い
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

MASANOBU

Business traveller
Stayed 2 nights in May 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
チェックアウトが早かった 10時
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エレベーターのボタンに綿棒を用意してくれていたりとストレス無く快適でした。
Stayed 1 night in May 2020

2/10 Terrible

kazuhito

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が汚い。
Stayed 1 night in May 2020
Response from フロント on 25 May 2020
お客様には不快な思いをさせてしまい大変申し訳ございません。清掃係にしっかり指導してゆきます。