Matellini Holidays from £1,171

Truly a home away from home. Beautiful place with the kindest staff. 10 stars.

The property was immaculate and the architecture was magnificent. The hotel feels like luxury back in time, holding to craftsmanship of old and polished as if it were brand new.

Experience was average; Niether amenities, service, cleanliness or features stood out. Pros - checkin experience smooth; Convenient location near public transit, shopping and restaurants; Room was spacious; Breakfast had a modest spread with an option for omlette made to order on request; Cons - furniture in the room is dated; the chairs and for foot stools have stains and dirty looking fabric; Room and bathroom had a wet soggy smell; The bath sink had a bad flow and often filled up with water when in use. My bedsheet had a stain too and housekeeping did not even change it during subsequent services; they just folded the same sheets in during every service. The night before checkout, had we requested a late checkout and were offered 2 hours extra, but when we went to get our keys extended the date of checkout, we had to do a lot of explaining and negotiation with the front desk to avail the same. ( suggestion for next time - ask for names )

I have stay there before -- they are very helpful - but the room is not to clean - I had executive room- bedroom carpeting floor - they did not vacuum at all days I was there ! I ask the cleaner gentleman to vacuum, allergy to dust!! never clean!!

We really enjoyed our stay there. The staff were very friendly and very helpful. Their breakfast which was included was spectacular! The rooms were very clean and the beds were very comfortable! We could set the temperature of our room which was wonderful! The location was great as well. They offer a free walking tour everyday which I highly recommend. Loved this place. We will definitely be going back!!