Ratings based on 41 Verified Reviews

3.7 out of 5
83% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Excellent apartments good facilities bar/food etc!

Posted 24-Jun-2017
Pros: Stafff
Cons: Wifi maybe and plug next to bed
Had great time aquapark nearby although pool onsite more than adequate, walked into San Fernando often and got taxi back always available and never try to rip you off normally 3.70 Euro always gave them 5 some excellent restaurants nearby too many to mention!
Comment from Hotel Management
29-Jun-2017 by Gracias, Hotel Management
GRACIAS
4 out of 5
Recommended
for Couples
by A verified traveller

Nice and accessible

Posted 24-May-2017
Pros: Friendly people
Cons: Provide shuttle to the airport, aircons will be good
Location: Not a whole lot, bowling nearby and the snack bar there is amazing.
Good experience, friendly staff and not bad location
2 out of 5
by A verified traveller

Not up to scratch

Posted 22-Mar-2017
We had no electricity or hot water for a full day/night. We had a ground floor apartment and had problems with large cockroaches in our apartment despite keeping the doors closed and insect nets over the windows. The rooms have metal bars across the windows and are very dark/dingy (I was told the bars were a result of reoccurring thefts). Most staff loved fed up and disinterested and the food/drink prices were extortionate (this was the case in other places in the surrounding are too). I would not return here.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice apartments in quiet location

Posted 03-Feb-2017
The apartment was well equipped, clean and the beds comfortable. The restaurant was basic as was the food but it was generally quite tasty for breakfast and a snack. Amenities such as room safe wifi were all chargeable extras. Nice pool area and comfy sun beds Asked for late check out but they were not able to accommodate because they were fully booked We had booked for 8 nights but due to some plumbing issues in one of the other apartments, they had to transfer us to Parque Nogal just up the road. When checking what time we would have to leave the room, we were told it was check-out by 12 noon because they had to get room ready for next guests, so I guess that it was more about them being over booked rather than any water problems!! Parque Nogal. The accommodation was good. We were moved into a 1 bed house, which had more space but wasn't as modern. Again, good pool area, and the food, whilst basic, was ok. Staff much friendlier and wifi was complimentary with the room. No problem with late check out which made the last day much easier.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Stayed at Tisalaya for 6 days in December 2016

Posted 12-Dec-2016
Great apartments I will definitely stay there again. Rooms are cleaned every day/every second day. Beds are comfortable and apartments are spacious with great views from the balcony. The kitchen has everything you need to make a nice breakfast: coffee maker, cutlery etc. Market nearby:2 or 3 minutes away. Very cheap hotel restaurant. Great swimming pool which is clean and big enough for a swim. There is a jacuzzii as well. Quiet and peaceful location but close enough to the beach: we used to walk or take a bus from Holiday World centre to get to the beach. Respectful and friendly staff. I was really happy wiyh my stay as I am not a fan of massive crowded hotels full of drunk people. Will definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Lancashire

Great for the price

Posted 05-Nov-2016 on Ebookers
Pros: The pool area was fantastic and the staff we dealt with were great. We got a last minute deal and i was worried as we didnt pay a lot compared to others but i was pleasantly surprised.
Cons: Everything was great for us and if i was to be super picky i would say a lick of paint on the inside of the apartment wouldnt go a miss.
Location: My girls were obsessed with holiday world which was a 10 min walk away. Reasonably priced and plenty to do. Tues is 50% off 10 pin bowling for adults.
5 out of 5
by A verified traveller

Definitely stay again

Posted 31-Oct-2016 on Hotels
Friendly staff reception and restaurant. very quiet. Brilliant dinner food in the restaurant. Good vaule for money in the area. The only thing is breakfast choice is a little poor.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good value for money

Posted 04-Sep-2016
Pros: Pleasant 5-night stay in bungalow 77. Other residents were mostly families with children so a bit loud at times. Did not use the swimming pool facilit
Location: a short bus ride to the beach
Pleasant 5-night stay in bungalow 77. Other residents were mostly families with children so a bit loud at times. Did not use the swimming pool facility. Purchased wifi inside the bedroom for a cost of 10 euros for 4 days and it was not the fastest. No air conditioning or fan which makes it difficult to sleep in heat at times. Clean and tidy with towels changes regularly, on average every day. Although I did find a couple of cockroaches :-(
5 out of 5
by Mr J from Whitfield. U.K.

A nice place to stay.

Posted 29-May-2016 on Hotels
A good clean friendly apartment block, very nice grounds and good swimming pools, Staff very helpful. I will return.
3 out of 5
by Jason from Mullingar

RUDE STAFF

Posted 08-Apr-2016 on Hotels
The place was fab the hotel was so nice! The bed room was so big and nice and bathroom too and pool was great and big lots of sun beds to get! restaurant was nice and cheap too pizza was homemade and the best <3 everything eas great part from the staff at the hotel!