This is a lovely period place to stay. Staff welcoming and friendly. Centrally placed for visits to Wells, Glastonbury, Wookey Hole, Cheddar Gorge, Clark's Village etc. Every now and then things go wrong in any operation. It's not that they go wrong, but how quickly and painlessly it is put right. There was a slight problem with our bed, but I don't know what more they could have done to put it right. All resolved in less than 5 minutes. They were so apologetic too. Would stay here again anytime!