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There was me and another couple. I have a prosthetic leg. The couple are in their 80's and the gentleman has one arm. One room was upstairs and there is no elevator. We asked the front desk if we could get the second room downstairs since we could not carry the luggage upstairs. He said there were no available rooms downstairs. He helped carry the luggage upstairs. Later that night there was another person at the desk. I asked if they were full. She said no, business was very slow. We did not appreciate being lied to by the first person at the front desk. We only saw 4 or 5 other people staying there. Also, breakfast was very sparse.
John
Stayed 1 night in Mar 2024
Response from sam patel on 17 Mar 2024
thank you
8/10 Good
Steven
Travelled with family
26 Nov 2023
Liked: Cleanliness, staff & service
Inexpensive and nice place to stay for a hunting trip. Close to eating and shopping.
I was staying there during Dad's weekend at my daughter's sorority. My only misgivings about the hotel was how thin that the walls are. You can hear people conversing in the adjacent rooms on either side of your own.
The so called manager had no idea about service animals and was extremely rude. The breakfast was a JOKE at best!! Frozen waffles, frozen sausage biscuits both sitting at room temperature nothing keeping the cool at all. Nothing offered to drink except coffee.
It smelled terrible the room we booked smelled like cigarette smoke even though we asked for non smoking room breakfasts was not the greatest earlier this is a hotel I won’t recommend staying at, cause I’m not staying here ever again
Very nice and accommodating host. We checked in late (after midnight) and was greeted with a smile. Host extended our check out time allowing grandkids to sleep in. We will be returning to the Martinsville Super 8 the next time we’re in the area!
Julian
Stayed 1 night in Jul 2023
Response from sam patel on 28 Jul 2023
thank you
6/10 Okay
Jeff
27 Jul 2023
Jeff
Stayed 1 night in Jul 2023
Response from sam patel on 16 Aug 2023
thank u
4/10 Poor
Brenda
Travelled with partner
24 Jul 2023
Disliked: Amenities
The breakfast was poor quality cereal bread and frozen waffles. Our air conditioner didn’t work, bath stool won’t flush properly, hot tub didn’t work and was noisily. Will never go back again!!!! Swimming pool closed
Booking a 'cheaper" hotel I have certain expectations. This hotel was much better than I thought it would be. It was dated, but clean and well cared for.
The clerk couldn't have been more rude. There was no wifi.
Kim
Stayed 1 night in Apr 2023
Response from sam patel on 10 Apr 2023
We apologize that your experience at our Super 8 did not meet your expectations. We understand your frustration regarding the Wi-Fi service, however due to recent local storm damage and outages some amenities were beyond our control during your stay.We deeply regret that your visit with us in Martinsville did not meet your expectations.We are sincerely, embarrassed that you perceived our service in any rude manner. Please contact us directly to receive 10% off your next night with us.Sam Patel
Absolute last resort. Staff is very unprofessional (mom, dad and son), rooms were dirty, carpet was grimy, the toilet didn’t flush, breakfast was crap. Owners have given up on this place.
RAKESH
Stayed 2 nights in Sep 2022
Response from sam patel on 20 Sept 2022
thank u
6/10 Okay
Meredith
Travelled with family
19 Sept 2022
If you are just looking for a place to put your head down, it was clean and the bed was comfortable. However, there have been no updates in a very long time.