Ruined our holidays!
The receptionist didnt speak english. The room smell like urine and was full of mosquito's. The staff would not provide something againts the mosquito's saying that the products that they have are their personal products. The breakfeast I can say was pretty good, but the coffe was nesspreso only and the juices were from concentate. They rased the price of breackfeast during our 2 weeks stay a couple of times. The dinner menu didnt have any creol dishes, only international with a few choises. The service was really slow and food was tastless. The restaurant was open only the first week, the second one was closed due to the fact that is was "out of season" even if the hotel was full. Regarding the pool, I never saw them empty the water and clean it, only in the mornings cleaning the leafs.They let everyone by the pool, no need to be hotel customer.They even let people enter without baithing suit.
Regarding the room, they changes the sheets 2 times in our two weeks stay. Never washed the floor, bathroom or furniture.Towels were changed every 2 days, but we never receved additional soup, that the one offered at our arrival.
No internet in the rooms, only in the reception and it was not working if there were alot of people connected.There was also alot of noise comeing from the other rooms. When they closed the doors, or went to the bathroom we could hear it like it was in our room.
The island was beautifull to visit, but everytime we got to the rooms, we were disappointed