Ratings based on 172 Verified Reviews

3.6 out of 5
71% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Nov-2016 on Hotels
2out of 5
by A verified traveller from Calgary, Canada

Not worth the price

Posted 28-Jun-2016
Safe didn't work, Room has plastic cups for kettle, Kettle leaked water from the bottom onto the electrical element, Hotel advertises an elevator, but you need to carry your bags up a flight of stairs first as it doesn't go all the way to the bottom. Also, the area is bad at night and dirty during the day Very close to the train station
3out of 5
by A verified traveller

Horrendous Wifi!!

Posted 19-Jun-2016 on Hotels
The hotel is very well situated across from the train station and within walking distance of the old port. The room was clean and tidy, however; I stayed in "premium room" it did not have a mini fridge and the pillows needed replacing. My biggest gripe with this hotel is the wifi, it's horrendous!! If you require wifi to do anything stear clear of this place! Overall and aside from the wifi the hotel was alright.
3out of 5
by Fara

This traveller left a rating score only Posted 18-Jun-2016 on Hotels
4out of 5
by Sara

This traveller left a rating score only Posted 10-Mar-2016 on Hotels
4out of 5
for Everyone
by A verified traveller

Good hotel in a good spot

Posted 29-Jan-2016
The hotel is a nice and simple hotel within easy walking distance from the train station. The staff were pleasant and the room was neat and tidy. The air conditioning was difficult to control and the room was a little too warm for our liking but not horrible, so we didn't inform staff.
3out of 5
by Mark from Weston super Mare

New Year in Marseilles

Posted 11-Jan-2016 on Hotels
The room was rather smaller than we had expected, really just a bed and a small bathroom with a TV, no real room to more around. That would have been OK, because the hotel was very close to the railway station. However, the man in the next room made a lot of noise through the night (31.12.-1.1.). Despite asking the receptionist to help, and knocking on the door myself, the noise continued even though our neighbour was clearly not even in the room for a lot of the time. As we were staying a further night, the reception moved us to a different (more expensive) room at no extra cost. This room was much bigger and more pleasant. So: staff very helpful, hotel clean and well situated, but the hotel was not able to take action overnight to remove an antisocial guest in another room.
3out of 5
by A verified traveller

Summer vacation

Posted 07-Jul-2015 on Hotels
It is not an3 star rating. No air conditioning. When I asked I was told that I got a standard room. And in small letters stated no air. Paid for breakfast. Not worth the 8 euros per person.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Jun-2015 on Hotels
4out of 5
by Sabrina from Chicago

Perfect for early departures from St Charles

Posted 08-Dec-2014 on Hotels
I picked this hotel entirely because of its location and competitive price. The rooms are clean and it looks like they've done some remodeling in the past decade or so. The lobby is quite dated and the elevator works when it wants to, but those are really minor offenses. The people at the front desk were always very helpful and there was something there the whole night. The neighborhood can be slightly desolate and sketchy at night, but I didn't feel unsafe enough to stop me from walking around at night (I'm a woman in my late 20s and traveled alone). Wi-Fi was reliable, though not fast enough for streaming video. The matress was a little hard and skinny, but compared to other French hotels, was really quite decent. For value and convenience to the train station, there's really no beating this place in my mind.