The hotel is beautiful, and has the comfortable beds, slippers, robes, etc. that come with 5* hotels. However, we were disappointed in the bar---flavorless cocktails for 35 Euros! In addition, we were frustrated with some of the staff. For example, we ordered food from a takeaway restaurant and the staff would not even let the delivery person in the lobby to bring us our food. In addition, the room was missing some basic items, like wine glasses for the mini bar. Overall, we had a nice stay, but after staying in numerous 5* hotels worldwide, I would expect better value at this price point.