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Reviews of Brit Hotel Marseille Aéroport

3 out of 5
Brit Hotel Marseille Aéroport
1 Avenue Jean Jaures, Les Pennes-Mirabeau, Bouches-du-Rhone

Reviews

8.4

Very good

Rating 10 - Excellent. 97 out of 235 reviews" "
Rating 8 - Good. 101 out of 235 reviews" "
Rating 6 - Okay. 21 out of 235 reviews" "
Rating 4 - Poor. 11 out of 235 reviews" "
Rating 2 - Terrible. 5 out of 235 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay for 2 nights on route to airport, particular thanks to Sophie who is a great asset to the business. So helpful. One downside was we could not sit in the reception area before we went for our flight due to all the staff sitting and relaxing waiting for there next shift to start, not a good practise.
Stayed 2 nights in Oct 2023

10/10 Excellent

Siobhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
If you have a car this hotel is excellent. If you need to rely on public transport then it’s not so easy . The staff are helpful and friendly. The hotel is clean and comfortable. It is a good 3 star hotel.
Stayed 3 nights in Oct 2023

6/10 Okay

Paul E.

Liked: Staff & service
Rooms are dated, funny smell in the hallway, but the staff was very pleasant
Stayed 1 night in Oct 2023

2/10 Terrible

Ayako, Lynnwood

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
They charged $90 damage deposit at the time of check in which should have been refunded at the check out but instead of them refunding it to our credit card, they charged it twice. That's $200 just for damage desposits. We had an early flight to catch so had to check out around 4am. There was no one at the front desk to open the gate for our Uber driver to come in to the property nor us to go out of the property. My husband had to look for the button to press to open the gate. Overall, poor service and we'll never stay there again.

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Lorri

Travelled with group
Liked: Cleanliness, property conditions & facilities
Unfortunately we didn't get the friendliest of welcomes from the night receptionist (our flight was delayed but we did advise we'd be arriving late) however the two gents the following morning were fine. Breakfast was pretty basic for the hefty price tag! Room was good, very clean and the beds were very comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during the rugby World Cup and so everything was busy but the place was well run and the staff were helpful. The room was fairly basic but clean and comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

ricardo

Stayed 2 nights in Sep 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb! Very clean and staff are accomodating
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is ok and clean, the breakfast expensive and not too much food
Stayed 1 night in Sep 2023

10/10 Excellent

yaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable close to the airport
First to note there is no elevator, so had to go up one floor with my luggage. Other than that, the hotel is great: clean, quiet, close to the airport, free parking, nice breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our decision to stay at a hotel in Marseille was made at the last minute. Lufthansa lost our luggage, and we had to wait 24 hours to pick it up, so we wanted to find a nice, affordable, and conveniently located hotel near the airport. The Brit Hotel Marseille Aéroport was all of that and more. We booked online and minutes later we checked in. The staff was super friendly and accommodating, and the facilities were more than enough to meet all of our needs.
Stayed 1 night in Jul 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff went far above and beyond anything. We had had a long, stressful, and rainy day and they provided such wonderful service as to make us forget all that.
Stayed 1 night in Jun 2023

8/10 Good

Tammar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Although this hotel was nice, they don’t provide lunch or dinner at the hotel on the weekends and the transportation is limited as well as No restaurants close by.
Stayed 2 nights in May 2023

6/10 Okay

Irma

Travelled with family
Good for just one night before a cruise
Stayed 1 night in Nov 2022

10/10 Excellent

Anna

Stayed 1 night in Oct 2022

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise Outdoor Space
We arrived after dark, and at first glance this hotel seemed like nothing special, until we walked in and were greeted by a kind and efficient host. The room was lovely and clean and I highly recommend the breakfast they offer as the setting alone makes you want to linger.
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
not a bad place, basic rooms, ok service, ok breakfast. A bar would be nice...
Stayed 2 nights in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with working air con, a rarity it seems this summer. Great restaurant with fantastic chef. Super good meal. The staff was friendly and accommodating
Stayed 1 night in Jul 2022

10/10 Excellent

Randy

Stayed 4 nights in Jun 2022

8/10 Good

Costas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel if need to stay near Airport
Stayed 1 night in May 2022

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the TGV station, very convenient
Stayed 1 night in Apr 2022

8/10 Good

Marie-Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport access
Stayed 1 night in Oct 2021
Response from Your team of Brit hotel Marseille Aeroport on 25 Oct 2021
Thank you for your comment !

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Free gated on site parking. Thick walls and quite rooms. Clean, comfortable, and modern hotel.
Stayed 1 night in Aug 2021
Response from Brit Hotel Team on 1 Oct 2021
Thank you very much for your very kind comments. We look forward to welcoming you again. Have a very nice day !

8/10 Good

natalia, genève

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre tres propre personnel disponible a revoir le hall d'entrée entrée car pas tres moderne
Stayed 2 nights in Aug 2020

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to MRS airport (as long as you're driving), secure parking, good but fairly small rooms, small bathrooms but all in good order. I arrived late so didn't have dinner, the buffet breakfast was good and started at 0630 which suited me. Great for a short overnight stay! Good value.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place if you have early flight
The convenience to the airport was great. The very immediate vicinity didn’t offer much at all in the way of services that I could tell and I think would be a little tricky to find without GPS. The hotel was gated, so good security. The room was nice and comfortable. They had a restaurant, but it was for breakfast I believe. We couldn’t get dinner there and we left too early to try the breakfast. I would stay there again if I needed a place for the night before a flight out.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was near the airport but not under the flightpath. An older property, it was very well maintained, exceptionally clean, secure and great value.
Stayed 1 night in May 2019

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel
We wanted a hotel close to the airport with parking. The location was good, the room was spartan but clean and had everything we needed. We were fortunate to be on the ground floor because we had heavy suitcases and there was no elevator. The staff were very friendly and helpful. We will probably stay there again, next time we have a flight our of Marseille airport.
Stayed 1 night in May 2018

10/10 Excellent

Sandor, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price paid!
The hotel was nice for the price paid, it's a bit far out from Marseille, so be ready to have a car as there is no public transport to the city from there.
Stayed 1 night in Aug 2017

6/10 Okay

David, Toronto,Canada

Liked: Cleanliness
Disliked: Staff & service
Clean
We felt that the room was clean but had ,no elevator working. .Restaurant had very good food and service. We asked the staff to arrange a cab and the driver charged us 37 euros for a 5 minute ride to airport- we stayed there to be close to the airport and did not expect to be overcharged significantly for the taxi- was this a staff problem as we paid 37 euros for a 30 minute ride to this motel from the downtown train station!

8/10 Good

arnon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the airport
Nice hotel by the airport - nothing fancy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, Poor Soundproofing
Clean & Nice Hotel with good breakfast. You can't go wrong unless your room is on the road side. You can easily hear outside sounds.

6/10 Okay

Jinha

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but tiny
The room was clean and nice but extremely tiny. Barely room to move around in. The other drawback was that there is no elevator so lots of stairs to carry luggage up. People were nice.

6/10 Okay

Verified traveller

We wanted to book the Kyriad Marseille airport but the Expedia reservationist booked this hotel in error. This Kyriad is older and while it was pretty clean, showed signs of age. This is really a multi-storied motel but lacked an elevator so we had to carry our bags up 2 flights of stairs. It's an extra 10 minute drive to the airport and for the price, this is pretty much within our expectation (but we would pay more to get a slightly better hotel).

10/10 Excellent

Marie-Alexandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très agréable, chambre parfaitement propre et literie top
Stayed 1 night in Mar 2024

10/10 Excellent

François

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

mohamed

Stayed 1 night in Dec 2023

10/10 Excellent

Didier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je n'en peux plus de laisser mon avis tous les moi . Je vais régulièrement dans cet hôtel et à chaque fois je dois laisser mon avis .
Stayed 1 night in Nov 2023

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Michel

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Odeur insupportable de renfermé
Stayed 1 night in Oct 2023

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Yohan

Stayed 1 night in Aug 2023

10/10 Excellent

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agreable
Hotel propre et acceuil professionnel chambre confortable Il manquerait une bouteille deau dans la chambre a l'arrivee et un petit dejeuner a la hauteur du tarif
Stayed 1 night in Jul 2023