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Sofitel Marrakech Palais Imperial

Star Rating
5 out of 5

Information

Reviews

4.2 / 5Very Good
335 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Koutoubia Minaret
    9 min walk
  • Popular Location
    Menara Mall
    14 min walk
  • Popular Location
    Bab Agnaou
    16 min walk

Book online or call:

020 3564 4853

Your dates need to occur after 2019-11-15. Try updating your dates to see prices for your trip.

    About this area

    Marrakech

    Located on the boardwalk, Sofitel Marrakech Palais Imperial is in Marrakech's Hivernage neighbourhood, a walkable area with good shopping. Dar Si Said Museum and Marrakesh Museum are cultural highlights, and some of the area's popular attractions include Menara Gardens and Agdal Gardens. Oasiria Water Park and Le Jardin Secret are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Koutoubia Minaret - 9 min walk
    • Popular Location
      Menara Mall - 14 min walk
    • Popular Location
      Bab Agnaou - 16 min walk
    • Popular Location
      Jemaa el-Fnaa - 18 min walk
    • Popular Location
      Palais des Congres - 19 min walk

    Getting around

    • Marrakech Central Station - 3 min drive

    Restaurants

    • Where to eat
    • Le Jardin – Garden-view restaurant. Serves breakfast, lunch and dinner daily. Kids' menu available.
    • Orangerie – Fine-dining restaurant with a bar. Serves lunch and dinner daily. Kids' menu available.
    • Oasis – Pool-view restaurant. Serves lunch and dinner daily.
    • So good – Restaurant. Serves lunch and dinner daily.

    About this property

    Sofitel Marrakech Palais Imperial

    This smoke-free hotel features 3 restaurants, 3 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle and a free manager's reception. Additionally, an indoor pool, a nightclub and 4 bars/lounges are on-site. All 189 shared rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, minibars and plasma TVs.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    • Free self parking
    • Free valet parking
    • Free 24-hour return airport shuttle
    • Airport shuttle on request

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MAD 250 per person
    • 3 restaurants and 1 coffee shop/cafe
    • 4 bars/lounges
    • Free daily reception
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • 3 outdoor pools
    • Arcade/game room
    • Children's pool
    • Full-service spa
    • Health club
    • Indoor pool
    • Nightclub
    • Playground
    • Sauna
    • Shopping
    • Hot tub
    • Steam room

    Family friendly

    • 3 outdoor pools
    • Arcade/game room
    • Children's pool
    • Dry-cleaning service
    • Free babysitting/childcare
    • Free supervised childcare/activities
    • Indoor pool
    • Laundry facilities
    • Playground
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Front-desk safe
    • Gift shop/newsstand
    • Lockers available
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Arabic
    • English
    • French

    Business services

    • 24-hour business centre
    • 7 meeting rooms
    • Conference centre

    Outdoors

    • BBQ grill(s)
    • Garden
    • Picnic area
    • Pool sunloungers
    • Pool umbrellas
    • Terrace

    Spa

    • Sauna
    • Spa open daily
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Blackout drapes/curtains
    • Climate control (air conditioning)
    • Climate control (heating)

    Bathroom

    • Bathrobes
    • Deep-soaking bathtub
    • Free toiletries
    • Hairdryer
    • Shampoo
    • Shower/bathtub combination
    • Soap
    • Toilet paper

    Entertainment

    • 32-inch plasma TV

    Food and drink

    • Free bottled water
    • Minibar

    Outdoor space

    • Balcony

    More

    • Access via exterior corridors
    • Connecting rooms available
    • Desk
    • Guidebooks/recommendations
    • Laptop-friendly workspace
    • Phone
    • Safe
    • Shared accommodations
    • Slippers

    Nearby things to do

    Activities

    • Golf lessons
    • Golf

    Where to eat

    • Le Jardin – Garden-view restaurant. Serves breakfast, lunch and dinner daily. Kids' menu available.
    • Orangerie – Fine-dining restaurant with a bar. Serves lunch and dinner daily. Kids' menu available.
    • Oasis – Pool-view restaurant. Serves lunch and dinner daily.
    • So good – Restaurant. Serves lunch and dinner daily.
    • So zen – Restaurant. Serves lunch and dinner daily.
    4.2

    Very Good

    5 - Excellent
    162
    4 - Good
    102
    3 - Okay
    44
    2 - Mediocre
    15
    1 - Poor
    12
    4.3
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    4.2
    Property condition

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Nov 2019

      3/5

      • Disliked: Property conditions & facilities

      stay at the Sofitel in Marrakech!

      The place is tired. We were “upgraded” to two much larger rooms as GUESTS OF THE DAY. Unfortunately, it was to a part of the hotel that was being renovated, - I assume these two rooms would be done in the future - and there was a disco tech across the street from the hotel closer to these “SPECIAL ROOMs”. Emanating from the disco was a booming and throbbing beat that did not stop until 2:00 AM. When I mentioned it at the desk the next morning the clerk simply shrugged and said it wasn’t their disco! I would never stay here again. Additionally, we were with a large group for dinner and the service was awful. 1 waiter for 20 people. Unacceptable.

      Stayed 1 night in Oct 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      This is a gorgeous property in Marrakech, complete with luxe amenities and beautiful rooms and facilities. The pool is wonderful, and breakfast had countless delicious options. The downsides were that the staff was a little surly on more than one occasion - we needed some help with train tickets etc and even though no one was at the counter, no one at reception would help us and sent us to wait in line for the concierge. This was the same on the phone - the concierge never picked up but the reception staff wouldn't help us. The top downside is the price of food and drinks beyond breakfast - alcoholic drinks especially were atrociously priced, and the food was not good value for money (and did not have many local choices, mostly Western food options). Gorgeous though, highly recommend!

      Stayed 1 night in Aug 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      This traveller didn’t leave comments with their review
      Stayed 2 nights in Aug 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Amazing accomodation

      Amazing place

      Stayed 2 nights in Jul 2019

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