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Reviews of Riad Nafis

4 out of 5
Riad Nafis
53-54 Derb Oulad Ben Sebaa, Sidi Mimoune, Marrakech

Reviews

9.4

Exceptional

Rating 10 - Excellent. 298 out of 413 reviews" "
Rating 8 - Good. 91 out of 413 reviews" "
Rating 6 - Okay. 16 out of 413 reviews" "
Rating 4 - Poor. 4 out of 413 reviews" "
Rating 2 - Terrible. 4 out of 413 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just outside the walls of the new palace, easily walkable to all main attractions but far enough away to feel immersed in the local culture. Lovely view from the terrace. Breakfast was always very good and everyone extremely helpful. The pool was a bit too cold for February and our apartment was on the ground floor which meant there was some street noise. However, would be happy to stay again.
Stayed 4 nights in Feb 2024

8/10 Good

Priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was excellent. They made us feel so welcome and relaxed at the property. The riad is in a quiet place and although cars cant get to the entrance of the road, you can easily walk to the place from the main street. Tucked in a little corner and although the outside might not look impressive, the inside is certainly as reflect in the picture. Unfortunately, I was looking forward to swimming but we couldnt use the pool as the water was cold. Also note there is no actual spa in the riad but the owner can easily recommend some good places for you which are close by. Breakfast was nice and typical morrocan styled, there is option to request for dinner should you wish to and you just need to give the staff a heads up. Overall, i had a pleasant stay at Road Nafis
Stayed 3 nights in Feb 2024

10/10 Excellent

Elvin

Stayed 4 nights in Jan 2024

10/10 Excellent

Driss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying in a Riad. It really is like living in a pleasant house, so don't expect as much privacy or isolation as you might get in a typical hotel. It's a lot more intimate and close quarters. I enjoyed staying at the Riad Nafis - it was comfortable and you were well looked after. Yassine, the owner, went above and beyond in trying to assist me after I left my wallet in a taxi. He was always happy to help and welcome you as were his team. I happily recommend.

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary trip to Marrakech
We loved our stay at Riad Nafis. The owner was very friendly and helpful, with excellent English which was a relief as my French is not very good. The service is very good, on par with a 5 star hotel. The room was very comfortable, it is not palatial, but is very nice and a great value. We enjoyed the location, it was 10-15 minutes walk away from the main square and was a little less hectic, though I would not say quiet. There are 24 hour guards at the adjacent Royal Palace so the very unassuming little alleys to access the Riad feel safe at all hours. The Riad is a little confusing to find at first and looks very plain from outside, but this seems to be common with riads in Marrakech. Yassine arranged several great excursions for us and also arranged a romantic dinner at a very nice restaurant for our anniversary. The personal touches that he arranged for us for dinner were a wonderful surprise. I included a picture of the dinner setting, even though this is not in the Riad. There was also a stork's nest on a nearby mosque that was very visible from the rooftop terrace and a great photo opportunity if you have a good camera (I only had my iphone)
Bedroom in our room at Riad Nafis
Surprise romantic dinner arranged for us at a restaurant by Riad Nafis
Stork's nest seen from the rooftop terrace of Riad Nafis
The view into the courtyard of the Riad from our room
Stayed 3 nights in Mar 2023

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place! Well located and very lovely and helpful staff, especially Yassine who went out of his way to help me with problem I had with my phone. I’m very grateful for his generosity, and I will be back!!!
Stayed 1 night in Feb 2023

2/10 Terrible

AFTAB

Stayed 6 nights in Jan 2023
Response from Yassine on 7 Feb 2023
Dear Aftab,we knew since your first question was about girls and drugs that Marrakech and our Riad it s not for you, we did our best to make your stay nice but to be honest with you this is the first time I was happy that one of the guest left our riad,and i know now why you told me it s difficult for you to stay in england as you are from pakistan

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great place to stay in marrakesh
Riad Nafis people and location made my trip better and much easier, it’s walking distance from main attractions in marrakesh, Riad staff serve you like you are one of the family and we eventually became friends indeed.
Stayed 3 nights in Dec 2022

10/10 Excellent

Greg, Anaheim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad was a wonderful authentic old home. The decor was beautiful with a great rooftop terrace. Youssef was great and got us breakfast early as we need to leave for our flight. It was a little difficult to find but the locals are helpful.
Stayed 2 nights in Feb 2020
Response from Sophie on 28 Feb 2020
Dear Madam and sir, Thank you so much for your very nice review. We were glad to welcome you in our road. It was a pleasure to meet you and share with you about Marrakech and its surrounding. We hope sincerely welcome you again during a next trip in Morocco. Have a lovely day

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Riad
We had a fabulous stay here. The hotel is beautiful and the staff go out of their way to look after you. Lovely breakfast. Great location. Most sights are in walking distance and, if you don’t want to walk, taxis are cheap. Great restaurants nearby. We felt very safe staying here. Would highly recommend this place. We will be back.
Stayed 4 nights in Sep 2019
Response from Sophie on 11 Sept 2019
Dear Madam and sir, Thank you so much for your really nice review. We were glad to welcome you in our riad. It was a pleasure to meet you and share with you about Marrakech end its surrounding. We hope sincerely welcome you again during a next trip in Morocco. Have a lovely day.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful and professional. I particularly enjoyed the welcome and nightly tea they so graciously offered. Though rustic, the property is very well maintained.
Stayed 3 nights in Jul 2019
Response from Sophie on 6 Oct 2019
chers Madame,Monsieur, Mille mercis pour votre trés gentil commentaire. Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Ce fut un plaisir de vous recevoir et d'avoir pu partager avec vous à propos de Marrakech et ses environs. Nous esperons vivement vous revoir lors d'un prochain séjour à Marrakech. Passez une belle journée

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff. Large room. Excellent Medina location.
Stayed 1 night in Jun 2019
Response from sophie on 1 Jul 2019
chers clients. Mille mercis pour votre gentil commentaire. nous sommes ravis que vous ayez passé un bon séjour parmi nous. Nous esperons vous revoir lors d'un prochain séjour. Nous vous souhaitons une belle journée

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from sophie on 24 Jun 2019
Chers Clients; Mille mercis pour votre note trés gentil. Nous sommes heureux que vous ayez passé un bon séjour parmi nous, et esperons vivement vous revoir. Nous vous souhaitons une belle journée

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we stayed at this 5-bedroom Riad. It was as beautiful as the pictures, the staff were really friendly and attentive, the pool in the heat of the day was fantastic, and it’s only a US$1-3 ride from the main square. Abdul and Josef took such good care of and interest in us. Took another review’s advice and had a Moroccan dinner made by the cook up on the roof.
Stayed 3 nights in Jun 2019
Response from Sophie on 11 Jun 2019
Dear Madam and sir, Thank you so much for your really good review. We were glad to welcome you at our riad. It was a pleasure to share with you about Marrakech and its surrounding. We hope sincerely welcome you during a next trip in Marrakech. Have a lovely day

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Response from sophie on 24 Jun 2019
Chers Clients; Mille mercis pour votre note trés gentil. Nous sommes heureux que vous ayez passé un bon séjour parmi nous, et esperons vivement vous revoir. Nous vous souhaitons une belle journée

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Sophie on 13 Jun 2019
chers clients, Mille mercis pour votre très gentil score nous sommes ravis que vous ayez passé un bon séjour parmi nous. Au plaisir de vous accueillir de nouveau. Nous vous souhaitons une belle journée

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely riad with excellent service. The riad itself was very nice and our room was clean. Breakfast was amazing- fruit, yogurt, lots of bread/pastries, coffee/tea, orange juice, eggs. Within a 10 minute walk of the main market square. You do have to carry your stuff a short distance (2-3 minutes) because cars can't reach the raid, the roads are too narrow (this is very common). Would dedinitely recommend!
Stayed 3 nights in May 2019
Response from Sophie on 14 Jun 2019
chers clients, Mille mercis pour votre très gentils commentaires. Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Ce fut un grand plaisir de vous recevoir. Nous espérons vivement vous revoir lors d'un prochain séjour. Nous vous souhaitons une belle journée

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from sophie on 13 Jun 2019
chers clients, Mille merci pour votre bonne note. Nous sommes heureux que vous ayez passé un bon séjour parmi nous. Très belle journée

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Riad in a good location with great staff
I loved the location of Riad Nafis. Close to the main square as well as the Kasbah. We found the Kasbah filled will great choices of non-touristic eateries. The guys at the Riad, Ishmael, Abdul and Joseph are great and very helpful. Breakfast is great. The rooms can be quite cramped though. Overall I do recommend this Riad.
Stayed 3 nights in May 2019
Response from Sophie on 8 May 2019
Der madam and sir, Thank you so much for your very nice review. We were glad to welcome you in our riad. It was a big pleasure to share with you about Marrakech and its surrounding. We hope sincerely to welcome you again during a next trip in Marrakech. Have a lovely day

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
It’s not how it’s advertised on the website,our room was supposed to be suite but it was just room with no mirrors and the property boasts bathtubs in all rooms but our only had shower. It’s ok nothing to write home about
Stayed 4 nights in Apr 2019
Response from Sophie on 23 May 2019
dear customer, thank you to take time to leave us a review. We are so sorry you don't like our stay with us. All our pictures taken by ourself. And if you read well our website you will se juste one suite with bathtube and another with shower, to each customer have choice and be enjoyed. We hope sincerely you come back in our riad in another trip in Marrakech. Have a nice night

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!! Great service!! Excellent staff!!
Stayed 4 nights in Mar 2019
Response from Sophie on 18 Mar 2019
Dear customer, thank you so much for your great review and score. We were glad to welcome you in our riad. It was a big pleasure to share with you. We hope sincerely to welcome you again during a next trip in Morocco. Have a lovely day

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Sophie on 16 Jan 2019
Dear customer, Thank you very much for your nice review. We were glad to welcome you in our riad. We hope sincerely to welcome you again during a next trip in Marrakech. Have a lovely day

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Riad, right next to the souks and medina. Abdul and the night caretaker were both lovely and made sure we were catered for, all the time. Service was a 5/5. The location for this Riad is also great as its close to most places. If you want to soak in the morrocon culture this Riad is recommended.
Stayed 4 nights in Jan 2019
Response from Sophie on 15 Jan 2019
Dear customer, thank you so much for your very nice review. We were glad to welcome you in our riad. It was a big pleasure to share with you about Marrakech and its surrounding. We hope sincerely to welcome you again during a next trip in Marrakech

10/10 Excellent

Mr K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Anne sophie on 15 Dec 2018
cher client, Merci pour votre note. Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Nous espérons vivement vous revoir lors d'un prochain séjour à Marrakech. Passez une belle journée

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel stuff was always ready to respond. Fantastic breakfast and pretty room. Occasionally no hotwater. Convenient location.
Stayed 2 nights in Nov 2018
Response from Anne sophie on 24 Nov 2018
Dear customer, Thank you so much for your really nice review. We were glad to welcome you in our riad. We are happy you spent a good time with us in our riad. We hope sincerely to welcome you gain during a next trip in Marrakech Have a lovely day

8/10 Good

Steve, France

Liked: Cleanliness, staff & service, property conditions & facilities
Really good owners and staff, nice breakfast. Safe area as next to Palace walls and close to main square. Nice rooftop terrace. Our room was twin on ground floor and would not book this room again as toilet functions can be heard by guests having breakfast due to thin internal window. Lack of privacy very disconcerting. We were taking by a porter to the wrong place and owner came and found us. Also allowed us to leave bags after we checked out as we had shops to visit before we left town. Great service.
Stayed 1 night in Nov 2018
Response from Anne sophie on 21 Nov 2018
Dear Madam and Mister, Thank you for your very nice review. We were glad you spent a good time with us. It was a pleasure to welcome you and help you. We hope sincerely meet you again during a next trip in Marrakech maybe you can try the superior room or the suite to the first floor. Have a great day Kind regards

10/10 Excellent

Jerry, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff, good location away from souks, but well located for all the Marrakesh attractions
Stayed 1 night in Nov 2018
Response from Sophie on 6 Nov 2018
Dear Mister Jerry, Thank you for your kind words, we are very glad you spent a good time with us, in our riad. We hope sincerely to welcome you again during a next trip in Marrakech. Have a lovely day

10/10 Excellent

ann, vancouver, bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Marrakech...beautifully appointed rooms, fabulous roof garden, lovely breakfast and really nice people. If you want a super treat they offer an authentic Moroccan meal cooked for you...go for it!!!
Stayed 3 nights in Oct 2018
Response from Sophie on 28 Oct 2018
Dear Ann, Thank you so much for your very nice review. All my staff and I are so happy you keep a lot of good memories of your stay in our riad. Naira, our cook, is delayed you love her home made breakfast ans her dinner, she prepare it with big care and with only fresh ingredients. So thank you for all. We hope sincerely to meet you again during a next trip. Have a nice day. Kind regards

10/10 Excellent

Marco, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and unique heritage building well locate in the medina
Stayed 1 night in Oct 2018
Response from Sophie on 28 Oct 2018
Dear Marco, Thank you very much for your very nice review. We were glad to welcome you in our riad. We hope sincerely meet you again during a next trip in Morocco. Have a lovely day

10/10 Excellent

Gavin, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel (riad) close to Medina (town centre)
Great accommodation, clean, good food and very attentive and helpful staff.
Stayed 4 nights in Oct 2018
Response from sophie on 20 Oct 2018
Dear customer, Thank you so much for your nice review! Were very glad to welcome you in our riad. It wa a pleasure to share with you about Marrakech. We hope sincerely to welcome you in the next trip in Morocco. Have a lovely day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so responsive and helpful. Riad is in a great central location and a peaceful oasis.
Stayed 4 nights in Oct 2018
Response from Sophie on 12 Oct 2018
Dear Madam and Mister, We were very glad to welcome you in our riad. It was a pleasure to share with you about Marrakech and its surrounding. We are happy you keep a lot of good memories Of your stay with us. We hope sincerely to welcome you again during a next trip in Morocco. Have a lovely day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Sophie on 7 Oct 2018
Dear Madam and Mister, Thank you for your very nice score. We were glad to welcome you in our riad. We hope to meet you again during a next trip in Morocco. It was a real pleasure you spent a good time with us. Have a lovely day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely above and beyond expectations, very nice and helpful! The pool was super nice, the food is excellent, the rooms and terrace are gorgeous
Stayed 1 night in Sep 2018
Response from sophie on 19 Sept 2018
Dear Madam and Mister, Thank you so much for your very nice review. All my staff and I are so glad you spent a good time with us. It was a shared pleasure to welcome you in our riad. We hope strongly to welcome you again during a next trip in Marrakech. Have a lovely day

10/10 Excellent

Bruce, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The riad was beautiful and service was outstanding. The surroundings also felt very safe.
Stayed 2 nights in Aug 2018
Response from sophie on 31 Aug 2018
Dear Mister, thank you so much for your nice review. We were glad you spend a good time with us in the riad. And mostly you felt safe in the riad. We hope strongly to welcome you again during a next trip in Marrakech. Have a good day

10/10 Excellent

B., Silver spring, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing piece of jewel in the the middle of the old medina of Marrakech, walking distance to everything. Excellent experience!
Stayed 1 night in Aug 2018
Response from Sophie on 31 Aug 2018
Dear Madam and Mister, Thank you so much for your nice review. It was a big pleasure to welcome you in our riad. we are happy you like the localization of the riad. We hope sincerely to meet you again during a next trip in Marrakech. Have a lovely day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad
Great people, great place! Rooms were clean, pool was great, rooftop garden was beautiful. Close to most things I wanted to see. This was my first stay in Marrakech and I’d highly recommend this riad! You won’t be disappointed!
Stayed 4 nights in Aug 2018
Response from Sophie on 31 Aug 2018
Dear Madam and Mister, Thank you so much for your very nice review in our riad. It was a shared pleasure to meet you and share with you about Marrakech and its surrounding. We hope sincerely to welcome you again during a next trip in Marrakech. Have a lovely day

10/10 Excellent

Susanna, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Riad with Lovely People
My brother, cousin, and I travelled throughout Morocco and Riad Nafis is was by far the best place we stayed at. The room was clean. The terrace and pool made the riad even better. The staff were exceptionally accommodating. The riad was a little hard to find at first, but someone was there helping us with our luggage and leading us inside even when we arrived at 4AM. Breakfast, especially the tea, was amazing every morning. I had an excursion one day and a staff had graciously walked me to where my tour bus was meeting, since I was on my own and was confused with the directions. As I was coming back from the tour, the riad had called my tour guide to make sure I was safe and had not gotten lost on my way back. This was so thoughtful and I was touched by their kindness. Marrakech was beautiful and staying at Riad Nafis made the experience much more memorable.
Stayed 3 nights in Jun 2018
Response from Sophie on 23 Jul 2018
Dear Madam Susanna, Thank you so much for your very nice review. All my staff and I are so touched by all your kind words. It is our priority, each customer feels secure and at home in our riad. It was a real pleasure to welcome you and share with you about Marrakech and its surrounding. We hope strongly to welcome you again during a next trip in Marrakech

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nafis
Very welcoming and helpful even though we were late in and early departure, emails direct were a nice touch
Stayed 1 night in Jun 2018
Response from Sophie on 4 Jul 2018
Dear Madam and Mister, Thank you very much for your nice review. We were glad you spend a good time with you. I was a real pleasure to welcome you and share with you about Marrakech and its surrounding. We hope sincerely welcome you again during a next trip. Have a lovely day Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Sophie on 8 Jun 2018
Dear customer, Thank you for your very nice score. We hope to welcome you again during a next trip in Morocco. Have a nice day

10/10 Excellent

heidi, long beach, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hospitality
Even though the staff was small, each and every one of them did an outstanding job assisting my friend and I. Anything from airport rides to what to see and do! Thank you!
Stayed 2 nights in May 2018
Response from Sophie on 16 May 2018
Dear Madam Heidi, Thank you so much for your very nice review. We were glad to welcome you in our riad. It was a pleasure to meet you and share with you about Marrakech and its surrounding. All my staff and I are so delighted you keep a lot of good memories of your stay with us. We hope sincerely to welcome you again during a next trip in Morocco. Have a lovely day Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Sophie on 11 Dec 2018
Dear customer, Thank you for your very nice score. We hope you spent a good time with us. It was a pleasure to welcome you in our riad. We hope strongly to welcome you again during a next trip in Morocco. Have a lovely day Kind regards

10/10 Excellent

Karolina V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels Like Home
Very beautiful and comfortable Riad, all staff was immensely helpful, kind and friendly. Stayed in the Suite which was spacious and very aesthetic, plenty of space for 2 or even 3 pax. Quiet area but within easy walking distance of all the highlights. Breakfast was tasty, varied and filling. Delicious Moroccan sweet mint tea upon arrival. Would highly recommend staying here and would stay again if travelling to Marrakech again. 5/5
Response from Sophie on 7 May 2018
Dear customer, Thank you so much for your very nice review. We were glad to welcome you in our riad. It was a big pleasure to meet you and share with you. Naima, our cook is very delighted you love her homemade breakfast, who is prepared with big care each morning. We hope sincerely to welcome you again. Have a nice day Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Authentic Moroccan experience
I booked this thinking it was a hotel, as that was my search parameter on Expedia, however it’s listed as a boutique hotel... which I would say is actually a bed and breakfast. Regardless, it’s a gourguoulsy remodeled authentic Moroccan Riad, it was comfortable, and the owners are very gracious and accommodating. If your looking to get away from a traditional hotel, and you like the bed and breakfast concept, this is your place. It’s tucked away in a winding alley so be sure to call or use google maps to find it... but it’s within walking distance of everything you want to see and do in the Médina.
Stayed 1 night in Apr 2018
Response from Sophie on 1 May 2018
Dear customer, Thank you very much for your very nice review. It was a real pleasure to welcome you and share with you. We are very delighted you like the riad concept and you feel like home. We hope sincerely to welcome back again during a next trip. Have a lovely day

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Response from Sophie on 30 Apr 2018
Dear customer, Thank you for your nice score. It was a pleasure to welcome you in our riad. We hope to see you again during a next trip. Have a nice day Kind regards

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not A Good Idea
Small and cramped, room poorly lit and poorly furnished, and Location not good. Nothing interesting about building or architecture, no ambiance. The hotel staff however are nice and try to be helpful - they are doing the best they can with little to work with. Food gets an above average score. If cheap, value to price might be satisfactory. It’s current ratings are beyond me.
Stayed 3 nights in Apr 2018
Response from Sophie on 4 May 2018
Dear customer, We are very sorry, you don't like the riad Nafis. The riad in Marrakech, are not like an hotel. There is no night clubs, no casino. So the "ambiance" of course, is not the same as an hotel. Our riad, is entirely refund one month ago, we understand very much you have not the same taste as us and all the other customer. We are very delighted, you love the Naima's breakfast. Have a nice day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little riad
Location was good , about a 10 mins walk to Jeana el fna! Beautiful roof terrace and clean rooms. Staff was very friendly and nice breakfast.
Stayed 3 nights in Apr 2018
Response from Sophie on 30 Apr 2018
Dear customer, thank you very much for your very nice review. We were glad to welcome you in our riad. It was a real pleasure to meet you and share with you. We hope to see you agin during a next trip. Have a nice day Kind regards

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and hospitality Wonderful place to stay and I would do it again.
Response from Sophie on 10 Apr 2018
Dear Madam and Mister, Thank you for your nice review. We were glad to welcome you in our riad. It was a big pleasure to share with you and meet you. We hope sincerely to welcome you again during a next trip. Have a lovely day Kind regards

10/10 Excellent

Trinan, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Riad / charming hosts !
Wonderful Riad that made you feel like home ! Roof top Terence and plunge pool a real plus ! Hosts were wonderful !
Stayed 4 nights in Mar 2018
Response from sophie on 5 Apr 2018
Dear Madam and Mister, Thank you so much for your very nice review. We were super glad to welcome you in our riad. As we renovated since one week the terrace and the pool, we were delighted you love it. Thank again. We hope sincerely to welcome you again during a next trip in Marrakech

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great riad, lovely rooms, amazing helpful staff who go the extra mile
Response from sophie on 27 Mar 2018
Dear Madam, Thank you so much for your very nice review. All my staff and I are so delighted you spent a good time with us. It was a big pleasure to welcome you in our riad. We hope sincerely to welcome you again. Have a lovely day Kind regards