Lobby sitting area
Check availability

Reviews of Riad Bibtia

3 out of 5
Riad Bibtia
Mouassine Derb El Hammame No. 58, Medina, Marrakech

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical and traditional Moroccan hospitality in every way and ideal location for the souk.
Stayed 4 nights in Jun 2019

8/10 Good

soraya, virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the main market
If you need to relax, this is the place you want to be, very quiet and nice.... with excellent staff ready to help you with everything... close to everything... I love it
Stayed 2 nights in Aug 2017
Response from khadija on 26 Aug 2017
Thank you very much for your comment and I hope you will come back soon

6/10 Okay

jaksa

Liked: Cleanliness, staff & service
Nice Riad
Fairy good place, lost between markets! They have small plumbing issue, otherwise nice place.

10/10 Excellent

Seshachala H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Riad in the heart of Marrakech
Great Riad, in a superb location, was a little hard to find, no parking, so closest is private parking Djmaa El fna (in official parking). Ayoub the young guy working there could speak English and was helpful. Would definitely recommend this place.

10/10 Excellent

Runa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant riad
This riad was a brilliant choice, I went with my 7 year old son who also loved staying there. I found the service extremely personable and all especially manager of riad going above and beyond for everything. They organised trips for me even at really short notices, ensured I was escorted if I needed that and well if I return to marrakech I can't imagine staying elsewhere. The room was simply but beautifully decorated and in line with riads overall decor. Our rooms were cleaned daily and air conditioned. The air conditioning saved us as Marrakech was extremely hot over 43 degrees so is a must. Dinner could also be ordered if you didn't want to go out and I found the dishes delicious!! Location is literally 5 minutes from the square and yes for a few minutes you would be walking through what looks like alleyways, it's easy to remember with land and wall markings. I also found it safe as me and my son would often return after 10pm. Just a really great riad and definitely recommend it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
nice place, few things to work on...
Perfectly located, nice management and beautiful inside. Car pickup was way overpriced compared to regular taxis, breakfast was basic, and bathroom have little water (no hot water). Overall, a good experience in magical Marrakesh!
Response from riad bibtia on 14 Feb 2015
whoever you are (anonymous) what you say we take it in consideration. However, regarding the transfer we charge, for the price, we come to get you at the medina's door, avoiding you to lose yourself or to have to pay a false guide... who sometimes ask up to 20€! Sorry for the hot water who was long to arrive up to your water, but the city was doing some work in the local water network, and so the pressure was a bit low. It's apparently fixed since you left. Our breakfast is Morrocan, with bread, pancakes, jam, fruit juice and coffee or tea. It is maybe not like it is where ever you live, but here is Morroco ! Anyway, the most important is that you had some good time visiting Marrakech... Regards, Françoise & Julien

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Chuck B, Germany [APO]

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in the Medina
The Riad is in the middle of everything you want to see in the Medina, this is a wonderful old style riad in the heart of the medina staffed by some great folks who will go the extra distance to insure your trip is the best [if you can dream it, they can make it happen]. Food is authentic and really good, and you can get private cooking lessons in the Moroccan style. I know a rating of all "5" looks over-rated, but there is really nothing to find fault with in this traditional riad. It would be hard to get any deeper into the Moroccan culture without giving up in the comforts that made our stay so nice. We are already planning our return for next year.

10/10 Excellent

Ginta, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem In Marrakech Jungle
Thank you Julien & Françoise for such a wonderful experience in Marrakech. Your hospitality made a huge difference on my second trip to this city. I would definitely recommend to book Riad Bibtia to anyone who wants to stay at the authentic old medina, in a superb location with high comfort standards - quiet, clean, cosy and beautiful riad. Everything was perfect from the begining to the end!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Staff are always friendly and courteous particularly a man named Mustapha. He was friendly and helpful throughout our stay. Hotel is a bit out the way down some alleyways but nevertheless is a great place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful hotel with the best staff ever
This hotel is extremely difficult to find - we ended up photographing our way in after paying young boys a few times to get us home. However, the tunnels and narow corridors that lead to the place make it even more intriguing, and it is in an amazing central location. The place is breathtakingly beautiful and comfortable with many interesting places to relax. The breakfast was great and serving quickly, warmly, whenever you need it. The best part about this place by far is the staff. They are above and beyond in every way, truly sweet people. I've never felt more taken care of at any hotel ever. Even inviting me to tea, or bringing us snack and a huka on the roof just because they thought we would llke it. I would not stay anywhere else in Marrakech, and I wish all hotels were this intimate, beautiful, and comfortable.

10/10 Excellent

fronteau, lyon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Merci à Mustapha pour l'accueil, le lieu est très beau,calme et typique.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad molto molto carino, vicinissimo alla piazza jema el fna. Complicato da trovare ma, una volta arrivati, pensi di aver faticato per una giusta causa! Colori, profumi e tranquillità ripagano ampiamente i giri a vuoto fatti nella medina. Mustafá, il proprietario, è comunque disponibile a recuperarvi per indicarvi la giusta via. Il té marocchino di benvenuto, ci ha rimessi al mondo. Sul tetto l'immancabile terrazza dalla quale si può ammirare tutta Marrakech. Colazione discreta. Camere piccole ma davvero confortevoli e accoglienti
Stayed 2 nights in Aug 2019

8/10 Good

Stefano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura carina e sufficientemente pulita. Bello e caratteristico il "giardino" al piano terra, dove viene servita una buona colazione. La camera, almeno la mia, era molto piccola con un solo comodino e niente armadio, solo una specie di madia/cassettone. Bagno ok. Il personale è stato sempre molto gentile.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschöne Riad im Herz der Medina von Marrakech. Sehr ruhig. Leider frisch im November bei frühstücken. In die Zimmer gab Heizung un es war gut so da es etwas feucht war. Mustafa der sich um die Gäste kümmert ist einfach lieb. Er sprich Französisch und Englisch.
Stayed 17 nights in Nov 2018
Response from Benjamin on 27 Jan 2019
Vielen Dank für deinen Kommentar. Wir hoffen, dass Sie keinen guten Aufenthalt hatten und dass Sie andere Teile Marokkos besuchen werden. Sehr geehrter Herr, Mit freundlichen Grüßen,

6/10 Okay

Gitti, Österreich

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Riad im Stadtzentrum
Personal super hilfsbereit und freundlich...Zimmer kalt und feucht....Badezimmer schimmelig, gruselig....Frühstück hammergeil!!!
Stayed 3 nights in Jan 2018

8/10 Good

Loeki, Amsterdam

Liked: Staff & service, room comfort
Prachtige traditionele riad &vriendelijk personeel
De riad was een prachtig traditionele riad met heel vriendelijk personeel. Het ontbijt dat was inbegrepen was ook traditioneel en genoeg om een paar uur de oude stad te verkennen. Ook was er elke ochtend een andere ontbijt klaargemaakt. Het personeel was ontzettend vriendelijk en stond altijd voor je klaar wanneer dat nodig was. Ze kwamen met goede en handige tips en klantvriendelijkheid stond bij hun bovenaan. Echt een aanrader!
Stayed 4 nights in Jan 2018

8/10 Good

chelsea, Linz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
The Riad was difficult to find eventhough the way is actually easy (when you know it) Ibrahim was the nicest staff ever, he showed us the way around, told us the best restaurants and all the things you need to know. He also brought us cake from the market as we needed to stay at home since it was raining. The Riad itself was super beautiful and sooo sweet. All the decoration was just like on the pictures. The breakfast was basic but definitely worth to take. You feel so comfortable and home. We also got a 3 bed bedroom eventhough we booked a doubleroom, so we had some extra space. I would definitely stay there for another time! It’s just like 5 min walking distance from the main street and the big Souks and the big square. I honestly loved the stay there.
Stayed 4 nights in Jan 2018

8/10 Good

ritsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante dejado
en mi tercera estancia en Marrakech, es sin duda la peor de las Riads en las que he estado, humedad, frio, dejadez y falta de hospitalidad, contratamos transfer aeropuerto y no se presentó, estubimos mucho tiempo esperando y despues de llamar dos veces pidiendo el transfer tuvimos que usar taxi, al llegar ni una sola disculpa, ni un té de bienvenida, pedimos un dia el desayuno una hora antes porque ibamos de excurión y quisieron cobrarnos suplementos, el desayuno consiste en pan con mermelada y un croaisant, nada comparado a lo que nos han ofrecido otras Riads, el personal salvo el chico del último día no hizo por entenderse, no he tenido ningún problema de comunicación con nadie en marruecos jamás, cobran 10% por pago tarjeta credito, 2,5 euros por persona dia taxas, reservé nuevamente transfer para el regreso y me dijeron que 20 euros, cuando llegó el momento ya eran 45, no ponen toallas, el suelo de la ducha completamente lleno de humedad. Eso si barato es, pero por 10 euros mas la noche yo no me lo pensaba.
Stayed 4 nights in Dec 2017
Gracias por su estadía en nuestro riad Lamento el malentendido de que los tienes. * El día de su llegada, le envié nuestro conductor al aereport pero no lo encontró porque tomó un taxi (le pagamos al chófer por su actuación y sin pedirle un reembolso ...) * Normalmente el desayuno se sirve de 8:30 a 10:30 / 11h. De lo contrario, tiene que pagar un suplemento, tiene el desayuno 1:30 antes del horario normal para 7 personas y no ha pagado nada ... * Nuestro desayuno es variable (baguettes pan marroquí baguettes huevo café leche zumo de naranja viennoiserie veces fruta confuture mantequilla miel ... * En cuanto a la comunicación, trato de hablar contigo, pero desafortunadamente uno de tus amigos comenzó a gritarme lo que no encuentro agradable ... * Cuando realiza un pago con tarjeta, debe pagar un 5% más y no un 10% (tarifa de tarjeta bancaria). * Los impuestos de estadías son de 2.5 € por persona y están bien marcados en su reserva de reserva. * Usted era 7 personas (20 € es el precio para un máximo de 3 personas). * las habitaciones se limpian todos los días (con cambio de toallas). Gracias de nuevo por tu estadía. Atentamente, Khadija

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estancia perfecta, un sitio 100*100 recomendable
sencillamente perfecto, trato excelente, para repetir una y mil veces y recomendarselo a todo el mundo.Desde el espectacular desayuno por la mañana a la paz de la noche.Con recomendaciones y ayudas de todo tipo por parte del propietario, no sintiéndote en ningún momento solo.
Stayed 4 nights in Dec 2017
Buenos dias , Gracias por su comentario, estamos muy felices de saber que tuvo una buena estadía. Eres bienvenido para la próxima vez. Atentamente,

10/10 Excellent

beatriz, atgentina

Liked: Cleanliness, staff & service, room comfort
Es muy lindo. La habitacion tiene poca luz.complkcado llegar. El personaul muy amable
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel perdu dans les souks.
Chambres manquant d'éclairage,tapis sol sales draps de lit tachés. ..petit déjeuner il ne faut pas être pressé quand votre taxi est prévu pour 1 heure precise. Désolée
Stayed 1 night in Jul 2017
Response from khadija on 26 Aug 2017
Nous vous remercions pour votre commentaire qui mérite toute notre attention. Nous sommes désolés que votre expérience n'a pas été tout à fait positif et que vous pensez que nous ne méritons pas notre classement. En fait, la qualité du service est l'une des principales pré-occupations. Notre équipe s'efforce quotidiennement de dépasser les attentes de nos clients. Nous nous attendons à une nouvelle visite afin de vérifier que dans les normes de qualité sont élevées. Cordialement,

10/10 Excellent

shoushou, seoul, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
it's good riad. staffs are so kind and wonderful. location is little be difficult, but i think almost Marrakesh hostel or riad is same condition.
Stayed 2 nights in Jun 2017
Response from Bibtia on 8 Jul 2017
Hi, Thank you for your comment. It is a pleasure for us to know that you have had a good stay and we hope to have you as a guest for another time. Regards, Bibtia staff

4/10 Poor

K

Disliked: Staff & service
スタッフの人が不親切でした。 お迎えを頼んでいたのになかなか来ず、待ち合わせに時間かかりました。

8/10 Good

Hocine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon avis
séjour agréable au riad Bibtia. Abdou et Yacoub sont des jeunes très sympas et serviables. Il m'ont rendu mon séjour super . Merci à eux et à la cuisinière.

10/10 Excellent

AI, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
センスのいい家具、屋上テラス
親切なフランス人のオーナー(英語も話せます)がタクシーの手配(時間と料金を守ってくれました)や、旅の相談に乗ってくれました。家具や雑貨がお洒落。日本人目線でもちゃんと清潔。屋上のテラスもグット　 アメニティもローカルブランドで質の良いものが用意されて、女子にもおすすめ。 中心から離れたスークは地元ようなので値段も安く押し売りされずゆっくり買い物出来ました。

10/10 Excellent

Not Provided, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming riad in central Medina
The riad is located in the area of Mouassine. Its very central (5 min from Jmal Fnaa) yet very quiet at night. Breakfast is served at your convenience after 8.30 am and there is a lovely roof terrace from which you can enjoy the sunset in the evening. Nice staff and great authentic experience of the Medina.

10/10 Excellent

mariella, palma de mallorca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Riad+bester Service in Stadtmitte
Das Hotel/Riad war spitzenmäßig. Es gibt absolut nichts zu meckern. Täglich frisches Marrokanisches Frühstück. Die Bedienung kann zwar nur französisch, aber mit Händen und Füßen konnte man sich super verständen und sie erfüllte einem jeden Wunsch. Der Rezeptionist "Osama" hat uns sämtliche Tipps, Reservierungen und Empfehlungen gegeben. Des Weitern hat er uns die Angst vor der Stadt genommen und uns alles über die marrokanische Kultur erklärt. Wer einen familiären, ruhigen, aufschlussreichen Urlaub wünscht, sollte sich ein Zimmer im Riad Bibtia buchen. Wir haben uns Tag und Nacht dort willkommen und zuhause gefühlt. ES WAR PERFEKT.

8/10 Good

Hye won, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Location is a bit hard to find but staffs helped us to find the way. Very good service, Helpful staffs, excellent breakfast, Room cleaned in the every morning, air conditioning in hot summer,And very beautiful riad just like photos.
Response from riad bibtia on 29 Aug 2015
Thank you for your nice comment, we're glad that you apreciated all the efforts we make every day in order to make sure you spend some excellent holidays here with us in Marrakech. We all wish to see you again at Riad Bibtia.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Riad Bibtia
Everything was fine but the shower in the morning was a big minus due to very low waterpressure.
Response from riad bibtia on 23 Feb 2015
Thanks for your comment. The water pressure problem has been sorted since you stayed here. It was due to the medina's network which had a leek... Everything is back to normal, and we hope to see you again very soon ! Kind regards, Françoise & Julien

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Erlebnisreich mitten in der Medina
Im Riad Bibtia wohnt man mitten in der "Medina" und kann von dort aus fußläufig Bazar, Souks und La Place erreichen. Der weit verzweigte Bazar ist abenteuerlich; knatternde Mopeds, Eselskarren und Radfahrer suchen ihren Weg zwischen den Fußgängern. Auf LA PLACE findet man in den abendlichen Garküchen ein preiswertes, schmackhaftes Essen. Ebenso abenteuerlich ist es teilweise, wie versucht wird, die Waren zu verkaufen; sehr trickreich. Wir sahen den Palace Bahia und das traumhafte Hotel La Mahmoudia. Auf der einen Seite die teilweise Aufdringlichkeit der Verkäufer, auf der anderen große Freundlichkeit und Höflichkeit. An den Essplätzen wird man fast "hofiert", es schmeckt eigentlich überall gut. Resumee: überwiegend Wohlfühlcharakter in Marrakesch.

10/10 Excellent

L & M Bryn, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personlig og meget god service. Sentralt i Medina
Vi hadde 3 fine døgn i Marrakech. Vertskapet var veldig hjelpsomme, med gode råd om hvor vi kunne få de beste opplevelsene i Medinaen. Hyggelig sted med bare 5-6 rom og personlig atmosfære. Godt kjøkken, vi spsiste 2 gode middager på Bibtia. Anbefales varmt.
Response from riad bibtia on 3 Jan 2015
We are very glad that you apreciated your stay with us, at Riad Bibtia, and hope that the beautiful souvenirs you brought from here fit nicely in your home(s)... We hope to see you again in the future !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
geheimtip
eines der besten bzw. originellsten hotels, in dem ich jemals war. absolut empfehlenswert. alleine praktisch nicht zu finden, daher vorherige kontaktaufnahme verpflichtend. schöne dachterasse. wir kommen mit sicherheit wieder!