Ratings based on 542 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
70% of guests recommend
4.0 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from S

Nice Aqua park not so great hotel

Posted 24-Aug-2016
Stayed for 7 days with 3 young teenagers. Overall the hotel and facilities were "ok". Food was average. All the staff were generally very friendly without expecting anything which was a nice change. There was no internet in the rooms. There were also no supervised kids club to enable us to do other things which was a huge disappointment. I will not go back there as there wasn't much to do.
3out of 5
by A verified traveller from Surrey

Ok but wouldn't go back

Posted 11-Aug-2016
Unfortunately the hotel only really caters for Moroccan/ French palette so finding food each mealtime was a task. Same again with the entertainment mostly French and Moroccan. It wouldn't be such a problem if there was other places to go but you are about 12km outside Marrakech so its either a taxi ride each evening at about £15 each way.... not a daily option.
5out of 5
by A verified traveller from London

Beautiful hotel and excellent service

Posted 29-Jul-2016
From the moment I arrived with my daughter we were welcomed with water and comfort. Everything was of a high standard. Would certainly go back!!!!
4out of 5
by A verified traveller from Aix en Provence

Posted 21-Jul-2016
Très bon hôtel pour un séjour en famille. Accueil et propreté sont de bonne facture. Pas de stress pour les repas et pour les activités aquatiques avec les enfants.
4out of 5
by A verified traveller from Lyon

Hotel accueillant

Posted 12-Jul-2016
Pros: Beaucoup d'activités intéressantes et variées
Cons: Pas beaucoup de points à améliorer.
Location: Quartier calme
L'hotel est propre et agréable. Le personnel est accueillant et serviable. Beaucoup d'activités. La nourriture est de qualité et très variés.
3out of 5
by A verified traveller from uk

Well placed hotel with nice facilities

Posted 03-Jul-2016
Nice hotel with lovely pools. Nice rooms. Food repetitive and poor with minimal vegetarian options. Staff generally didn't appear as if they wanted to be there, bar staff especially uninterested and sometimes grumpy, unlike any other all inclusive we've stayed in (however it was Ramadan).
3out of 5
by A verified traveller

Nice hotel. Good facilities

Posted 11-Jun-2016
Pros: Pools, spa, shuttle service, location
Cons: Buffet service and room service.
Location: Near centre with good shuttle service
Lovely hoteL Great facilities. All inclusive buffet sometimes a little cold and staff overly keen to clear plates away...before finished! Le Fez restaurant a bit disappointing for the extra price. All inclusive cocktails from machine - so not great. Room cleaning was often done quite late in the day - sometimes as late as 7pm. Generally though a good experience
4out of 5
by A verified traveller

Close to souks and airport.

Posted 06-Jun-2016
Cons: Rooms updating, more choices of places to eat at busy times
Great location, friendly and accomadating staff. Rooms need a little updating but food was great.
5out of 5
by A verified traveller from London

Value for money

Posted 05-Jun-2016
The hotel is located atleast a 20 min ride away from the square on the main road - there is nothing near the hotel no shops at all. The hotel has a shuttle bus to the square but please note that it only has 18 seats - so you need to book well in advance - we were there at peak time so it was fully booked by 9am. The taxi fare to and from the hotel is 100 dirham for a 4 seater taxi - and there is a public bus outside the hotel which only takes 5 dirhams. The security at the hotel is very good - makes u feel very safe. A big group of us stayed at this hotel - we booked 3 quad rooms and 2 double rooms, the rooms were adequate size and very clean. Room service was execllent. The check in service is a bit long winded lots of forms to fill even though all the details are on our passports. However the reception staff will do alot to help you - very friendly and fluent in english. The swimming pools and water park were amazing and the area around it was very clean. I would definately check that your boarding includes water park access as we booked half board and even though our itineary said water park included the hotel were intially a bit relunctant for us to use it - but the management fully accepted it was the booking sustem fault. The restaurant was lovely and a variety of food everyday. Overall a very good hotel and we enjoyed our stay there.
4out of 5
by A verified traveller from Scotland

Nice hotel

Posted 05-Jun-2016
Pros: Friendly and helpful staff, food and drink good
Cons: Needs a bit of TLC. We only had 3 towels and 3 hangers for 4 people.. Shower head had fell of the wall but soon as we reported it it got fixed
Location: Nothing near by
Had a lovely time with family and friends. Got sun beds for 8 easily every morning.