Kia ora Ian. We're thrilled that you enjoyed your stay with us. Many thanks for sharing your thoughts and comments with us. Safe travels.

Kia ora Meriel. We're thrilled that you loved your stay with us and wish you safe travels on the rest of your holiday!

Kia ora Karen. We're pleased you enjoyed your stay with us and thank you for your positive feedback.

Kia ora Paul. Thank you for your positive review! We're delighted to hear you enjoyed our spacious rooms, excellent facilities, and convenient access to the ferry terminal. We hope to welcome you back soon!

We appreciate your time in reviewing our motel.We understand that during certain periods and at specific check-in times, our receptionists may be unable to engage in extensive conversations with guests, as there are often other guests awaiting check-in. We appreciate your understanding of this operational necessity.It is customary, particularly for guests staying in the same unit for multiple nights, to inform us promptly of any issues during their stay rather than waiting until their check-out morning. This proactive communication allows us to investigate and address any concerns promptly, ensuring a comfortable stay for our guests.Regarding the odour you mentioned in the unit, we regret any inconvenience this may have caused. Despite thorough inspections conducted over several days following your departure, we were unable to detect any lingering odours. Rest assured, we remain committed to maintaining the highest standards of cleanliness and comfort throughout our establishment.Thank you once again for your feedback. We look forward to welcoming you back for another enjoyable stay.

Thank you so much for taking the time to share your feedback! We're delighted to hear that you found our accommodations very clean and comfortable. It's wonderful that you enjoyed the spacious room and found our location convenient.Our team takes great pride in providing friendly and attentive service, so your kind words about our staff are truly appreciated. We hope your stay was everything you hoped for, and we look forward to welcoming you back on your next visit.

Kia ora Robin. We're pleased you enjoyed your stay with us and that you found everything to your satisfaction. Safe travels!

Kia ora Nancy. We're pleased you enjoyed your stay with us. Safe travels!

Kia or Ian. Thank you for taking the time to share your thoughts on your recent stay with us. We're delighted to hear that you found our motel enjoyable overall.We appreciate your feedback regarding the hot beverage selection. We understand the importance of having a variety of beverage options to suit different preferences, and as such have a selection of three different teas and a coffee which the majority of our guests are happy with.Your input is valuable to us, and we hope to have the opportunity to welcome you back in the future.Thank you again for choosing our motel, and we look forward to hosting you again.

Kia ora Fonda. Thank you for taking the time to share your feedback with us. We're delighted to hear that you found your stay pleasant overall.It's great to know that you found our location convenient for accessing the grocery store and laundromat. Next time keep in mind we have a guest laundry on site! We aim to provide a comfortable and convenient stay for all our guests, and your feedback helps us in achieving that goal.We look forward to the opportunity of welcoming you back in the future. Thank you once again for choosing to stay with us.

Thank you for your positive feedback! We're delighted to hear that you found our motel to be a good value for your stopover. Our team takes pride in maintaining a clean and welcoming environment. We appreciate your kind words about our friendly and helpful staff. We look forward to welcoming you back in the future!Safe travels

Kia ora PerryThank you for your glowing review; we truly appreciate it!Safe travels.

Kia ora Georgia. Thank you for choosing to stay with us and for your warm comments. We're thrilled that you had a positive experience and it was our pleasure hosting you and your traveling companion. Safe travels!

Kia ora Joanne. We're thrilled that you enjoyed your stay with us and that everything met your expectations. Thank you for taking the time to share your thoughts with us.Safe travels!

Kia ora WilliamThank you so much for taking the time to share your positive experience with us! We're delighted to hear that our room met your expectations and provided the perfect accommodation for your stay before catching the early ferry.It's great to know that our convenient location allowed you to easily walk to dinner, adding to the overall convenience of your visit.

Kia ora Bei Fei. We're thrilled you enjoyed your stay with us and it was our pleasure hosting you and your partner.

Kia ora MarthaWe're pleased you enjoyed your stay with us. It was our pleasure hosting you and your traveling party. Safe travels!

Kia ora LoriWe're pleased you enjoyed your stay with us.

Kia ora NickWe're pleased you enjoyed your stay with us.

Kia ora Nikki I sincerely apologize for any discomfort you may be experiencing and appreciate you bringing this matter to our attention. We take all guest concerns seriously and have conducted a thorough inspection of your room and nothing you allude to has been found. I also welcomed you to come and check the bed with me, but you declined. I can assure you that no bedbugs were found during the inspection as we have bug resistant mattress covers specially developed for commercial accommodation. When I mentioned this to you, you dismissed it out of hand. Doing some research, bite marks may take as long as 14 days to manifest in some people so because you noticed marks a day afterwards means you’re unlikely to have received it here. You’d need to retrace all the places where you’ve stayed at during the last two weeks and offer them the same advice you’ve generously offered us. This may include, but not be limited to, other motels, your own home and that of friends and family. It's important to note that there can be various reasons for skin irritations, and it's not always related to bedbugs. Many other insect bites and spider bites look the same, so this isn't definitive either. Our rooms are regularly inspected and treated to ensure a comfortable and safe environment for our guests. Of the literal hundreds of people that have used the room prior to your arrival and all those after your departure, not even one has raised an issue. This supports the view that you did not receive that here and were most likely bitten prior to your arrival. If you are still experiencing discomfort, I recommend seeking medical attention to determine the cause of your symptoms. Best regards

Kia ora LoekieWe're pleased that you enjoyed your stay with us and it was our pleasure hosting you and your traveling companion. Safe travels!

Kia ora Adrianne. We are thrilled you enjoyed your stay with us.

Kia ora Wendy. We're pleased you enjoyed your stay with us and it was our pleasure hosting you!

Kia ora Christopher. Thank you for your feedback. We're pleased you enjoyed your stay with us. Safe travels!

Kia ora Susan. Thank you for your feedback. We're pleased you enjoyed your stay with us. Safe travels!

Kia ora Jacqueline. Thank you for your feedback. We're pleased you enjoyed your stay with us. Safe travels!

Thanks for staying with us. We appreciate your feedback!

Kia ora Ingrid. We're pleased that you were comfortable and enjoyed your stay with us.

Kia ora Linda. We're pleased to that you enjoyed your stay with us and found everything to your satisfaction. Safe travels!

Kia ora Jeremy. We're pleased to see that you enjoyed your stay with us. Safe travels!

Kia ora DavidWe're pleased that you enjoyed your stay with us and that everything was to your satisfaction. It was our pleasure hosting you and your partner, and, if you're ever in this lovely part of the world again, it would be our pleasure to take care of you again.

Kia ora Pam. Many thank for taking the time to share your thoughts with us, and most importantly, we're pleased you enjoyed your stay with us. Safe travels.

Thank you Shelly and we're pleased you had a pleasant stay with us.

Kia ora Catherine.We're very pleased you enjoyed your stay with us!

Kia ora MarleneWe;re pleased that you enjoyed your stay with us and it was our pleasure hosting you and your partner. We wish you pleasant journeys around the rest of our lovely country. Safe travels!

Thank you for taking the time to share your thoughts with us

Kia ora EmmaPleased you enjoyed your stay with us.

Kia ora AndrewWe're pleased you enjoyed your stay with us. Safe travels

Thank you. Safe travels

Happy you enjoyed your stay with us!

Kia ora MichalWe're thrilled you enjoyed your stay with us. It was our pleasure hosting you and your partner and we wish you safe travels!

Kia ora MarydasThank you for your comments and observations as this helps us identify potential areas for improvement. Over the last couple of weeks, the ferry timetable has been severely disrupted between mechanical issues and inclement weather. Your ferry, which was also the ferry of two of our other guests, was delayed due to high swells. The standard check-out time is 10:00 but it was not until 10:30 that one of our staff spoke to you regarding your check-out time. By this time, the other guest who had arrived on the same ferry as you had already checked out. It is not possible to give a late check-out to all our guests as our housekeeping staff work to a very tight schedule when we are fully booked which was explained to you. This gives us the opportunity to prepare our units to the same high standards as you found yours when you checked in, which I know you will appreciate.We wish you safe travels

We're pleased you enjoyed your stay with us Gary. Safe travels!

Kia ora JohnWe're pleased that you enjoyed your stay with us. Many thanks for sharing your thoughts.

Kia ora TheresaWe're pleased that you enjoyed your stay with us and it was our pleasure hosting the two of you. Safe travels!

Kia ora PatrickWe're pleased you enjoyed your stay with us and look forward to hosting you when you're next down our way.

Kia ora GordonWe are pleased you enjoyed your stay with us.We look forward to hosting you again in the future.Safe travels.

Kia ora IsabelleWe're very pleased you enjoyed your stay with us.

Kia ora DavidWe're pleased you enjoyed your stay with us.

Kia ora MichelleWe're very pleased that you enjoyed your stay with us and look forward to hosting you again when next you're in this part of the world. Safe travels!