Nice facility, but disappointing check-in
I called about a week before arrival to advise them that we would be traveling with a service animal and requested a room on a lower level as close to any grass as possible. At check-in, I again asked for a room that was as close to grass as possible. Mark, the clerk, said that he would reassign our room to be as close as possible. He put us on the 10th (highest) floor on the rear building, at the back most corner, which is the farthest possible room from the elevator. We could not have been any further from the grass, which seemed to be done on purpose. Otherwise, this was a really nice hotel with an awesome gym!