All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 168 out of 452 reviews" "
10 - Excellent
168
Rating 8 - Good. 207 out of 452 reviews" "
8 - Good
207
Rating 6 - Okay. 61 out of 452 reviews" "
6 - Okay
61
Rating 4 - Poor. 14 out of 452 reviews" "
4 - Poor
14
Rating 2 - Terrible. 2 out of 452 reviews" "
2 - Terrible
2
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Mick
Travelled with partner, Travelled with group
27 Feb 2024
Liked: Cleanliness, staff & service
Attended a wedding at Margaret River and would’ve had only 45 mins to get ready between 2pm check in and bus pick up at 2.45. Hotel allowed us to arrive and check in early giving us plenty of time and no stress. This was much appreciated. Very friendly staff and great service and location. Would stay again.
Mick
Stayed 2 nights in Feb 2024
Response from Laura on 27 Feb 2024
Thanks for the great review. We hope you all enjoyed your wedding. See you again
Really nice receptionsit who went the extra mile for me and changed my twin beds to a king bed. Centrally located and very conveniently positioned. Ill be back.
The accommodation was better than we expected. Microwave and toaster with plenty of coffee, tea etc. With crockery and cutlery it made for a great mini break.
Janis
Stayed 2 nights in Sep 2023
Response from Reception on 9 Sept 2023
Hi Janis,Thankyou for the wonderful review. We are glad you enjoyed your break.
The soft beds were absolutely fantastic. The location was right in the heart of Margaret River, walking distance to main strip. The shower was below par (and no shampoo/conditioner supplied)
James
Stayed 2 nights in Jul 2023
Response from Reception on 3 Aug 2023
Thanks for the review James. I have been told by customers about our super comfy beds, glad you had a great sleep. To help the environment, we don't supply shampoo and conditioner as we are trying to limit the amount of plastics used.
The room was clean and tidy, available when we wanted it and is in a great location for accesability to Margaret River.
Martin
Stayed 1 night in May 2023
Response from Reception on 30 May 2023
Thank you for your great review Martin. We are glad you enjoyed your stay.
6/10 Okay
sjdfweuy
2 May 2023
Fair value for an overnight stay close to the centre of town. But not impressed that my booking was changed without notifying me, and my original room was not made up. Reception was still contactless covid-19 and did not answer the phone. Eventually just found where reception was located and had to fix the problem in person.
sjdfweuy
Stayed 1 night in Apr 2023
8/10 Good
Leonie
Travelled with partner
20 Apr 2023
Liked: Cleanliness, staff & service
Value fir $
Leonie
Stayed 2 nights in Apr 2023
10/10 Excellent
Keith
16 Apr 2023
Keith
Stayed 2 nights in Apr 2023
8/10 Good
Leanne
Travelled with family
20 Mar 2023
Liked: Cleanliness, staff & service
Overall a great place to stay right in the centre of town a couple of things could be improved a broken soap container in the shower and the walls are thin on the last day really noisy neighbours
Hi Desmond,Thank you for your post stay review. We hope to see you again next time you visit the region.
6/10 Okay
Paul
Travelled with family
23 Jan 2023
Liked: Cleanliness
Comfortable room in a very convenient location to access Margaret River main street. We enjoyed our stay here. There were a few things that could have been better though - refridgerator in room was very noisy (we had to actually turn if off to get some sleep), the door to the room rattles in the outside wind (we had to put some cardboard under it to get sleep), the TV connection was a bit dodgy.
Paul
Response from Reception on 24 Jan 2023
Hi Paul,Thanks for your review. Could you please advise us as to which room you stayed in, so that we can address the maintenance issues.
6/10 Okay
Kho Kok
Travelled with family
25 Dec 2022
Liked: Cleanliness, staff & service
Convenient location to town centre.
Kho Kok
Response from Manager on 30 Dec 2022
Hello KhoThank you for staying with us during your time in Margaret River and thank you for taking the time to post a review.Kind regardsThe Team at Higgins Lane
Check-in was contactless, quick and efficient. Room was upgraded free of charge, great location right in the middle of the main shopping strip so close to restaurants, shops, amenities etc.
Donna
Stayed 3 nights in Sep 2022
Response from Laura on 17 Sept 2022
Thanks for the great score Donna. We are glad you enjoyed you stay.
We didn't mind but were put on a disabled room. It would have been nice to ask first!!
John
Stayed 3 nights in Aug 2022
Response from Laura on 9 Aug 2022
Hello John,
Thank you for your review. You did however book that room type when you made the booking. It states the following in Wotif:
Universal Access Triple
Sleeps 3
1 King Bed and 1 Single Bed
Free WiFi
Free self-parking
Reserve now, pay deposit
Room amenities
Accessibility
Access via exterior corridors
Wheelchair accessible
It also shows pictures of the room and bathroom displaying hand rails and a flat floor shower.
We did actually have an enquiry after you booked requiring wheelchair access, however we had to turn them away, as you had already booked that room type.
Spacious room. Quiet despite being on a Main Street. Appreciated the owners finding us a disabled room in a busy period when we did not give them a lot of notice.
Janis
Stayed 6 nights in Apr 2022
Response from Laura on 29 Apr 2022
Thanks for the 5/5 score Janis. Glad we were able to help out with our universal access room. Yes, they are spacious and in a quiet spot. See you again.