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Reviews of Afrin Prestige

5 out of 5
Afrin Prestige
Rua Ngungunhane 56, Maputo

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 92 reviews" "
Rating 8 - Good. 48 out of 92 reviews" "
Rating 6 - Okay. 11 out of 92 reviews" "
Rating 4 - Poor. 2 out of 92 reviews" "
Rating 2 - Terrible. 2 out of 92 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

5.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Not the best place to stay
The hotel reception and bar staff are excellent. However the restaurant is appalling. The quality of the food is poor. There is very little vegetarian options, except for boiled veg. If you arrive at breakfast past 7:30am, there is hardly any food left and the staff do not replenish the plates. Even the coffee pot is not refilled! The staff try their best and are very helpful, but unfortunately it is not worth the money. There are better and cheaper places to stay in Maputo
Stayed 2 nights in May 2023
Response from Kripa on 19 Dec 2023
Dear Sir, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for the inconveniences you encountered during your stay, We take all guest feedback seriously and will certainly address the concerns you've raise. We will definitely take your points into consideration to improve our portion sizes and the quality of our dishes and rooms bathrooms. We value your patronage and hope to have the opportunity to serve you better in the future. Best RegardsKripa ThakurFront Office Manager

4/10 Poor

Tomeika

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed with this stay. The agent checking us in was obviously drunk and could barely communicate at all. The towels were stained and had holes in them. The AC was working. But what was most disturbing was while sleeping my door was opened and someone tried to enter my room.
Response from Kripa on 19 Dec 2023
Dear Tomeika , Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for the inconveniences you encountered during your stay, We take all guest feedback seriously and will certainly address the concerns you've raise. We will definitely take your points into consideration to improve our portion sizes and the quality of our dishes and rooms bathrooms. We value your patronage and hope to have the opportunity to serve you better in the future. Best RegardsKripa ThakurFront Office Manager

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place advertises itself as a 5 star hotel. I'd struggle to call it a 2 star. The staff didn't care. The rooms are tired looking. The crowd in the bar was out of control and yelling abuse at management who did nothing. And the location is very unsafe beyond 2 short blocks. Guys hovering in dark doorways and the red light district right there. Don't visit
Stayed 1 night in Feb 2022
Response from Kripa on 19 Dec 2023
Dear Mr. David, Thank you for taking the time to share your feedback regarding your stay at our hotel. We apologize for the inconveniences you encountered during your stay, We take all guest feedback seriously and will certainly address the concerns you've raise. We will definitely take your points into consideration to improve our portion sizes and the quality of our dishes and rooms bathrooms. We value your patronage and hope to have the opportunity to serve you better in the future. Best Regards, Kripa Thakur Front Office Manager

8/10 Good

ANTONY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable home from home
A good stay as usual at this property. Spacious clean rooms with everything working. Good breakfast service with attentive English speaking staff. Good location next to the mall. Great sculptures in the foyer and bar areas.
Stayed 2 nights in May 2021
Response from Kripa on 19 Dec 2023
Dear Sir, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable stay at our hotel, your positive feedback will act as source of inspiration for us. We eagerly look forward to welcoming you againBest Regards, Kripa Afrin Prestige Hotel , Maputo

8/10 Good

MR JOSE P

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
É bonito e limpo. O serviço é lento e a tv não funciona.
Stayed 1 night in Apr 2021
Response from aamir on 23 Apr 2021
bom dia e muito obrigado do comentario. Estamos ver e vamos resolver problema da tv. obrigado

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from AAMIR on 3 Nov 2020
THANKS FOR THE REVIEW

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Solo adventure
Was amazing... the hotel is beautiful.
Stayed 1 night in Dec 2019
Response from aamir on 17 Dec 2019
thank you Sir. You are always welcome and we hope to see you again in near future.

8/10 Good

SILVERIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2019
Response from aamir on 6 Dec 2019
Thanks for the comments

8/10 Good

Fran, Calgary, Alberta

Liked: Cleanliness, staff & service
Was a short overnight stay! Friendly staff and easy check in. Appreciated airport pick up.
Stayed 1 night in Sep 2019
Response from aamir on 11 Sept 2019
Dear Mr Fran Thank you very much for the comments and we appreciate your feedback. We hoped to see you again and you are like our services in future as well. regards

10/10 Excellent

PURUSHOTTAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
good location. good helpful staff, nice breakfast , large rooms, attentive housekeeping. money worth .but I have suggestion for improvements - there is kitchen but no kitchen ware or utensils.
Stayed 2 nights in Mar 2019
Response from aamir on 13 Mar 2019
Dear Mr Purushottam Thank you very much for giving your precious time for writing comments for our hotel. We feel pleasure to read that you liked our hotel, staff and services. We have noted your suggestion and will work on it. Thanks Regards

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
This is NOT a 5 star hotel. Breakfast OK, but no service except to clean and a guy at the front to demand room #. WiFi OK. Bathroom outdated with only a hand shower in the tub. Gym was lame.
Stayed 3 nights in Feb 2019
Response from aamir on 26 Feb 2019
Dear Mr. Benjamin Thank you very much for writing comments regarding our hotel. We have forwarded your comments to concerned department and we hoped that you will see the difference in your future visits. We assure you to our very best in future. Regards

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable, the staff was great
Stayed 2 nights in Jan 2019
Response from Aamir on 29 Jan 2019
Dear Vincent Thank you very much for the comments and we are happy to read that you liked our hotel and service. We hope to see you again in future. Regards Aamir

6/10 Okay

Tshegofatso, Fourways, Johannesburg

Disliked: Staff & service
Good enough
Good enough hotel but certainly not five star. As long as you go there knowing then you shouldn’t be disappointed.
Stayed 4 nights in Dec 2018
Response from Aamir on 8 Jan 2019
Good day Tshegofatso Thank you very much for comments regarding our hotel. Please let us know if you have any suggestions to implement. We hope to see you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, next to Maputo mall. Excellent service and very professional staff. Strongly recommend.
Stayed 3 nights in Dec 2018
Response from Aamir on 23 Dec 2018
Good day Sir Thank you very much for the comments regarding our hotel. We pleased to read your comments that you liked our hotel and services. We hope that you will find some extra good services and changes in your future visits. regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very profession. Excellent quality of room. The hotel is located in a busy neighborhood that can be overwhelming for first time visitors, and I felt very secure and safe. The prices for tours and other services though are extremely high and not at all in line with the local cost of living, and would be high for other nations as well.
Stayed 1 night in May 2018
Response from aamir on 26 Jun 2018
Dear Sir Thank you very much for the comments for your hotel and we feel pleasure to read that you liked our hotel and services. We are working on the prices of tours and hopefully will be competitive in your future visit. We hope to see you again in your future visit of Maputo. best regards

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
It was generally alright though there was not sufficient holders for soap. Also, the key card didn't work most of the time
Response from aamir on 19 May 2018
Good day Thank you very much for the comments. We have forwarded your suggestion of soap holder to our maintainance dept and they will find out what happend in your room and rectify the issue. The door key card should remains separetly from electronic devices like cell phone, laptop, keys etc because it has magnetic rays. Need to charge key card again if the card remains near to electronic devices. We hope to see you again and you will find more attractive things and packages in your future visit. regards aamir iqbal

8/10 Good

CHWEE LENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business stay
Service was prompt and courteous. Always ready to exceed expectation. Wifi was slow though. Great location beside the Maputo Shopping Mall with lots of restaurants for dinner.
Stayed 6 nights in Mar 2018
Response from Aamir on 19 Mar 2018
Good day Mr Chwee Leng Thank you very much for writing for our hotel. We feel pleasure to read your comments. Now we have increased speed of internet and installed more access points where it supposed to be. Now Internet speed is quite fast and working very well. We hope that you will see more improvements and nice changes in your future visit. best regards aamir iqbal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful
The staff were always friendly and helpful. The hotel is very clean and professional. The security staff were also quite welcoming and helpful. We felt very safe.
Stayed 4 nights in Feb 2018
Response from Aamir on 19 Mar 2018
Good day Sir, Thank you very much for the comments for our hotel. We are happy to see that you liked our staffs behaviour and professionalism. I will share your comments with our staff and hope that they will be happy to read. We hope to see you again in future. best regards aamir iqbal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Dear Traveller Thank you very much for the rating and we are happy to see. We hope to continue the service remains the same and hopefully we will like in future as well. best regards aamir iqbal

8/10 Good

A.G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at ideal location
We were very happy with the services offered . The rooms were clean and well kept. The restaurant was good and the breakfast served was excellent. The location was perfect
Stayed 3 nights in Aug 2017
Dear A.G Thank you very much for the comments about our hotel. We feel pleasure to read your comment that you liked our services and cleanliness of room and our breakfast. We assure you to keep our service good and we hope that you will see more effectiveness and new creations on your future visit. Hope to see you again. best regards aamir iqbal

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good service
The rooms are very nice and spatious. The spa and facilities were under renovation unfortunately. Staff is very nice and helpful. Breakfast is good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Larry, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room
Clean, modern facilities, attractive and spacious room. But worst problem was bad internet. Did not work at all until second day, then too slow so that is a big negative for a business guest such as myself. I had to get an external modem to get good internet speed. The restaurant is far from five-star. Buffet breakfast is only average at best, and that would be the best way to describe the dinner menu and quality as well Considerable work is needed on some services as described above.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a pleasant stay... the city has drastically improved....

8/10 Good

Jeff, new haven ct USA

Liked: Cleanliness, property conditions & facilities, room comfort
Decent enough
Hotel is close to the ferry terminal and lower city business district. Convenient to shopping and basic food options. Staff are generally friendly and the rooms are larger than I had anticipated. It is good to insist upon check-in that a non-smoking room is preferred. Breakfasts are adequate. Laundry service is slow -- 2 days -- but of good quality. Front desk staff are friendly and competent, but comfort with and understanding of English are a bit limited.
Response from Almeida, José on 3 Mar 2017
Dear Mr Jeff Thank you for staying with us as well to do the review about Afrin. All reviews are a good opportunity to improve, We took good note about your comments and thank you for. Hope to have the pleasure to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel but not great location
Decent facilities but not much to do around. Situation is in the older part of the city.
Response from Almeida, José on 20 Feb 2017
Good afternoon! Thank you very much for taking some of your time to review about our hotel wich we thank you as well. It help us to improve and I'm happy because I feel tyou enjoyd your stay at Afrin. Hope to welcome you again, soon!

8/10 Good

Siza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, beautiful hotel
I was great. The rooms are clean and very spacious
Response from General Manager on 20 Feb 2017
Good afternoon! Thank you very much for taking some of your time to review about us! Thank you for the comment, I really hope you had enjoy your stay at Afrin. We will be please to welcome you again. Best regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotlessly clean and friendly. Restaurant is quite basic but there is a great seafood restaurant, Zambi, close by. Overall prices very reasonable.

8/10 Good

Fouzi

Liked: Cleanliness, room comfort
Nice hotel
A always very nice service and the breakfast was good

8/10 Good

Esina Tambudzayi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient hotel - Good value for money
I enjoyed my stay. The staff was professional and very helpful.

8/10 Good

Hussain, Male', Maldives

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was a great trip in Hotel Afrin. The room service was awesome and the facilities was top notch. The gym was closed at the time because of renovation. The only downside is the wifi and the telephone service. The wifi was slow and very unreliable. The telephone in room does not allow to call outside. The guest has to give the number to the reception and have to wait for them to pass the msg

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for business
I had meetings 3 days around Maputo and this made a good base. Food was very good and came quickly. Hotel staff were friendly. There is a small gym but would be nice to have music or a TV that you can turn on. Some people complained of the bugling but in general I found it a very quiet hotel in comparison to most, even though I was by the elevator.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed at the Afrin Prestige twice during our stay. They met us at the airport both times even though the planes were 1 hour late. The staff was friendly and very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Very clean and spacious. Updated rooms.

6/10 Okay

Mark

8/10 Good

tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christopher, West London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay in Maputo
I have stayed at the Afrin a number of times now. It is convenient for the Office, close to the shopping centre and the Staff are absolutely brilliant, courteous, efficient and friendly. Breakfasts are great.... A couple of minor negatives: the room service menu is very limited and no cutlery or plates in the cupboard so having a small kitchenette is a little pointless unless you bring your own stuff. Overall I would highly recommend the Afrin Prestige and I will definitely be returning.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
5* hotel? Not at all!
There's a minor issues that are not conceivable to a five stars hotel. For example, in the room, you don't have a pen or pencil to take notes. TV doesn't have a cable connexion.... Much have to be done to make this hotel a true 5*.

8/10 Good

Mohamed, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel, excellent service
This was a business stay. Have used this hotel a number of times. Location is good for businesses located on Av 25 September. Wifi works well. Rooms are large and clean and have a small kitchen in the room. A small shopping mall is located next door with restaurants. Onsite restaurant is of a good quality. Good firm pillows, and comfortable bed. Recommended for business stays in Maputo.

8/10 Good

Margot

Liked: Cleanliness, staff & service

8/10 Good

CT, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Really Great. Friendly Staff, rooms were clean and bed was comfortable

8/10 Good

CT, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Clean Hotel. Perfect for Business.
Was Brilliant!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Maputo!
My room was very spacious and clean and the staff were very friendly. Nice location next to the Maputo Shopping Center and close to the offices I had meetings at. Very nice breakfast buffet.

8/10 Good

Gerhard, Stellenbosch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Lovely for business, good value for money. Not perfectly situated in Maputo but really good for business and just staying over a night or two.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Business Travel Accommodation
* Spacious rooms. * No hassles with checking inn. * Friendly and accommodating staff. * Perfect hotel for Business use. * Very close to the business hub and promenade. * Modern hotel on the inside for younger generation business men. * Priced better than other Hotels in the vicinity with more to offer. Thank you for a wonderful stay.

8/10 Good

Bernard, Windhoek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average
Hotel in refurbishment, not very quiet, sauna not working. Good location dear shopping center and down town

8/10 Good

DocMSK, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean hotel
This hotel is located near many businesses in Maputo. It is clean, and the internet access is free (albeit a little slow at times). The rooms are large and have kitchenettes, kettles, microwave and tea/coffee. The dining room is small but the breakfast is acceptable. The dinner menu can be a little liiting but the food is generally very good. Service was excellent from all staff.

10/10 Excellent

Ian, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Nicely located in a good part of Town. New Hotel with friendly staff.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Food service not up to standard
Room and general facilities good, pool area under construction, good staff, food service not up to standard.

8/10 Good

Touhid, Pretoria, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for a business traveller
Hotels are costly in Mozambique. Keeping that in mind, at US$ 218 for a double room, this is a very good choice. I also got a good rate this time (last time it was 32 $ more). This perhaps is not the place to comment on the other hotel that I earlier booked via expedia. You should really take Tivoli Maputo out of your list. A group from Bangladesh stayed there during the time I was in Afrin. They found it terrible and grossly overpriced. The lone elvator was, as usual, out of order and they had to climb the stairs to 4th floor. And it was $ 220 for a double room.