Ratings based on 191 Verified Reviews

4.1 out of 5
82% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Posted 17-Oct-2017
The customer service is amazing the staff are really professional and really nice.
5 out of 5
Recommended
for Everyone
by A verified traveller from houston, tx

Dreamy

Posted 03-Sep-2017
I saw a sloth, three species of monkeys, and several toucans from my balcony. Sone ppl at Manuel Antonio didn't see that much wildlife! The rooms are gorgeous, the staff are friendly and it was by far the best place I've stayed in CR. Playa Biesanz (a free local favorite beach) is only a two minute walk away.
5 out of 5
Recommended
for Everyone
by A verified traveller from central coast, California

Shana is paradise

Posted 09-Jul-2017
Go in June(off season), 3min walk to a secluded bay. Sloths, 3 varieties of monkeys, iguanas, toucans. This place was amazing! The staff was great and the free breakfast was fantastic! While there we did a rafting trip and a zip line trip, both were awesome.
5 out of 5
by Jessie

Great stay

Posted 01-Jul-2017 on Hotels
Visited for 3 nights and had a great stay. The pool is perfect for enjoying the sun and the entire complex is surrounded by jungle. The service was great and the location is off the main road which makes it quieter but still easy to access the shops and restaurants in town.
5 out of 5
Recommended
for Everyone
by A verified traveller from Masssachusetts

Beautiful hotel close to Manuel Antonio Park

Posted 26-Jun-2017 on Orbitz
Pros: Very comfortable room and a delicious breakfast.
Cons: Meals were a bit pricey.
Location: Private beach and Manuel Antonio national park are both nearby.
Loved our stay at this lovely hotel. The staff was very attentive and the facilities were spotless.
4 out of 5
by Sean David

Nice but a little lazy presentation

Posted 22-Jun-2017 on Hotels
The hotel overall is nice looking, and property presents well. Getting down to the details, it's a bit lazy of a property. They do just enough, but not resort level. The amenities look nice at first, but some are little dirty, like the tiles. Lower bedding near the floor. Dated tv with no hdmi. It sounds petty but even the do not disturb signs are cheap and falling apart. There were little inkjet paper ads for the spa that were bleeding ink because of the humidity. See, lazy, just enough - not quite at a 'resort level'. But for the stay there, getting out in the town it was fine we only slept and had breakfast there. The patios are notable if you ask for an upgrade. Breakfast was ho hum, fruit good, everything else average. Pizza good, woodfire. Other menu items bland. Over priced. Goto Emilios nearby for nice ambiance dinner. Another note, because of the hillside location it is not easy to get anywhere on foot. The taxis have a bit of a tourist lock. It's $10 to go even down the street, manuel antonio, or into quepos. We did find a taxi in tiwn for $8, or 4000 colones versus 5000. And he gave us his number so we used him instead...
4 out of 5
by sharon

Couples stay

Posted 31-May-2017 on Hotels
The hotel was clean and pool area was particularly good. We were given an upgrade which was great. Breakfast was a choice of 6 different items cooked freshly, served with fresh fruit. Then help yourself to coffee and toast. It was Ok without being great. We enjoyed a few happy hour cocktails but didn't eat in the restaurant as it was pricey . and very quiet. I do think a 4* hotel ought to give complimentary water in the room. It was nice to have a fridge/ mini bar however.
5 out of 5
by Amber

Beach/Jungle Getaway

Posted 25-Apr-2017 on Hotels
The place was wonderful. We will definitely book here again in the future.
5 out of 5
by Vivian

Posted 02-Apr-2017 on Hotels
We stayed for 2 nights and it was great hospitality. We had parking access right in front of our room, and we saw monkeys out our window! The food was amazing! And so were the views.
3 out of 5
by kenneth

Good pizza

Posted 28-Mar-2017 on Hotels
Location was out of the way on narrow challenging road. Breakfast was good with good service. Woodfired pizza was good, but they forgot the toppings and were a little stingy with the water. No views of the ocean from the room, but did see monkeys.